Premier Suite, Hill View | Terrace/patio
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Reviews of The Hidden Paradise Ubud

3.5 out of 5
The Hidden Paradise Ubud
Jl. Dukuh Geria, Pejeng Kawan, Ubud, Bali

Reviews

9.6

Exceptional

Rating 10 - Excellent. 43 out of 55 reviews" "
Rating 8 - Good. 9 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Murray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and welcoming staff. They went above and beyond to help us. Can't recommend them more
Stayed 3 nights in Apr 2024
Response from The Hidden Paradise Ubud by EPS on 2024/5/1
Dear Mr/s. Marilyn GoodwinWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Shuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oming is the best hotel staff that I’ve ever met.
Stayed 2 nights in Mar 2024
Response from The Hidden Paradise Ubud by EPS on 2024/4/1
Dear Mr/s. ShouWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Rachel

This is a beautiful boutique hotel in a quiet area near Ubud surrounded by lush jungle. The staff couldn’t have been more kind and helpful, especially Ode at the front desk. The infinity pool is gorgeous, and the rooms are spacious, comfortable, and clean. The prices are also very affordable compared to some of the other resorts in the area of this calibre. I will definitely be staying here again when I am back in Bali next time. Highly recommend it.
Stayed 4 nights in Mar 2024
Response from The Hidden Paradise Ubud by EPS on 2024/4/1
Dear Mr/s. RachelWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Bits and the other staff were always very helpful. Would recommend!
Stayed 2 nights in Dec 2023
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. Joshua GabrielWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

meera, Queens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a hidden paradise. The stay encapsulated how I wanted to experience the solo part of my Bali trip. Love all the staff ! I’m sorry I forgot your names but you ALL were amazing. The breakfast was sooo good. And the views Omggg 😍😍😍
Stayed 2 nights in Aug 2023
Response from The Hidden Paradise Ubud by EPS on 2023/10/2
Dear Mr/s. meera Warmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Micarla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get a room with the pool side view - amazing experience and the staff were very friendly and accommodating. A little while from Ubud but transfers go daily.
Stayed 4 nights in Oct 2022
Response from Corporate Management Team on 2022/10/24
Dear Mr&r Micarla Warmest greetings from The Hidden Paradise Ubud. Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPS Corporate Management Team

10/10 Excellent

brydie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Paradise was truly stunning! The pool and the villas in the side of the hill were amazing!! The staff were friendly and super helpful and ensured I had a fantastic stay. I loved the private pool to the villa as well. It’s worth noting that it is a little way out from central Ubud but it’s easy and cheap to get into town via gojek which the staff can help you with, and it’s totally worth it for the beautiful, quiet location. Only other super minor detail was the towels were a little older but the bed linen was really nice. Would 100 per cent recommend to family and friends.
Stayed 3 nights in Sep 2022
Response from The Hidden Paradise Ubud by EPS Corporate Manageme on 2022/9/13
Dear Mr&r Brydie ClarkeWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
away from hustle and bustle, but close enough via free shuttle, staff were very friendly, Valley View room was awsome, clean and great pool
Stayed 2 nights in Aug 2022
Response from The Hidden Paradise Ubud by EPS Corporate Manageme on 2022/9/13
Dear Mr&r Leanne SleaderWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

6/10 Okay

Andrew

Liked: Staff & service, room comfort
Slightly tired, but great staff
I had a mixed stay here. Initially I was given a room that was sub-standard when compared to the room in the pictures of the class I booked. On discussing it with the hotel staff I was informed they couldn't do anything about it. I brought hotels.com in and I was moved to the room I should have been in. This room was great, with an outdoor shower, mosquito net and sun lounger, which the previous room lacked. The staff in general were engaging, pleasant and happy to please. The location is quiet, which I liked, and a 10 min ride into Ubud centre, very cheap on Gojek, and easy to navigate on your own scooter. The restaurant food was good, although not as impressive as the pictures but when they discovered I like local spicy food, they made me sambal oelek to go with my breakfast which was excellent. Overall, I'd say the place is on the way to being tired, consistently falling slightly short of expectations set by the advertising, but lifted by the lovely staff.
Stayed 12 nights in Apr 2022
Response from PW on 2022/5/11
Dear Mr Andrew, Warmest greetings from The Hidden Paradise Ubud... Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We were pleased to read you happy to stay with us. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be more memorable experience. Thank you and have a nice day ahead. Best regards, Corporate Management Team

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its Beautiful
Super friendly staff. Beautiful location. Great rooms. Great value.
Stayed 2 nights in Apr 2022
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. ShannonWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Stayed 5 nights in Dec 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located just 3.5 KM from Ubud centre and still a very calm and laid back place. Staff is friendly, rooms are clean & spacious and property is beautiful.
Stayed 1 night in Dec 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Danie, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tucked away paradise literally. The room was lovely and the pool amazing with beautiful views. The staff were very accommodating and organised a driver for us which was fantastic. It’s about a 10 minute drive into town. Thank you for a great stay.
Stayed 3 nights in Dec 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. DanieWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful relaxing stop for my partner and I, especially for our anniversary.
Stayed 2 nights in Nov 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hill view with infinity pool. Friendly staff. Clean rooms.
Stayed 5 nights in Oct 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept and staff are very friendly and helpful. They even surprised us with a flower greeting for our Anniversary. Rahayu is very helpful. She always communicated with me to check our needs even before we got there. She also helped us with our private tour. Will recommend this as this place is very serene and the view is amazing. Planning to come back and stay longer already
Stayed 2 nights in Oct 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

8/10 Good

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this room by the pool with the valley view for a week and it was one of the most memorable holidays ever. Staff were really hospitable and kind and even though we ordered room service almost every single day, they always came with a smile and friendly manner. We hired the scooter as we checked in the first day and it was very easy to drive around Ubud- it only took 10-15mins to the city centre. However, it is quite steep and hilly on the way so it would be wise to call a taxi instead if you’re too scared of beating the traffic or the road every day. It is quite tucked in behind the forest so it is absolutely quiet and peaceful. We really enjoyed jumping into the pool throughout the day and having our own space. However, we were disturbed by the sound of water draining at night and we couldn’t figure out where the sound came from but the manager apologised and compensated the price as we checked out. There could be some improvements like the wifi was real slow and frustrating at times but the experience was pleasant overall.
Stayed 6 nights in Oct 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. RuthWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team

8/10 Good

Dillon, California

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and very assisting. Food was very good and I even requested a special cocktail for breakfast that the staff Agus and I call “Orange vacation”. The staff made driver arrangements upon request. My friends and I were lucky to get a young man named Dewa, who lives a few doors down from the hotel. Dewa gave great recommendations, knew his way around great and always kept the conversation and Bali interesting. We hired him to drive us around for the week and it enhanced the trip by a hundred times! If you go to Bali enjoy the Hidden Paradise and request the young 22yr old Dewa who lives next door drive you around. You won’t regret the unique experience this hotel, staff and community present!
Stayed 4 nights in Sep 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. DillonWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I even begin? This hotel is absolutely AMAZING!!! The staff are super friendly and are eager to please! The views are breath taking! This place isn’t hyped up enough! I’ll definitely be staying here again!
Stayed 2 nights in Jun 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. JessicaWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and a very peaceful atmosphere! The rooms looking over the infinity pool are incredible - along with the view is an extremely comfortable bed and a very good quality shower (however it could do with a safe). The staff are so attentive and friendly, and the breakfast was extremely tasty. The centre of Ubud is a 10 minute taxi ride away which can be arranged at reception. But if you want a very peaceful stay away from it all then it's ideal. However, for us it was a bit too quiet and remote. The hotel reception closes at 10pm and the staff don't return till 7am, which made it feel a bit eerie at night times as it was extremely quiet. We felt it needed at least a security guard or someone at reception overnight. But for others this quiet and peacefulness may be ideal!
Stayed 4 nights in May 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben ein Zimmer mit direktem Poolzugang gehabt. Es war einfach nur traumhaft.😍 Speisen wurden auf Wunsch ins Zimmer gebracht. Wer lediglich ein paar Tage absolute Ruhe und eine traumhafte Aussicht sucht, ist hier bestens aufgehoben.Dann jedoch das Zimmer mit direktem Poolzugang buchen! Um in die Stadt zu kommen gibt es mehrmals täglich einen Shuttle vom Hotel aus oder man braucht einen Scooter.
Stayed 3 nights in Apr 2024
Response from The Hidden Paradise Ubud by EPS on 2024/5/1
Dear Mr/s. Claudia YacoobWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

emine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is great, I love it and it is recommended. It's very quiet and relaxing. The staff is very courteous and helpful. Special thanks to Ms Wati, Ms Eka and Ms Dwi who provided the best services. The hotel is a bit out of the way but very quiet. The view from the bar and the sunset are fantastic. The hotel has its own transport at regular intervals into the city. I can't add anything negative. gladly again. Thank u and best regards
Stayed 1 night in Feb 2024
Response from The Hidden Paradise Ubud by EPS on 2024/2/29
Dear Mr/s. Emine IbalaWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

8/10 Good

Niclas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from The Hidden Paradise Ubud by EPS on 2024/1/30
Dear Mr/s. Niclas FunckertWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team

10/10 Excellent

ATSUNA

Traveled with partner
Liked: Staff & service, amenities
すごく親切なスタッフの方達でした。 周辺は、野良犬かたくさんいて ヴィラから出る事はなかったです。 ですが、 ヴィラのご飯もとても美味しかったです。 のんびり過ごすことができました。 ヴィラに付いていたプールは汚くて 入れませんでした。。
Stayed 1 night in Dec 2023
Response from The Hidden Paradise Ubud by EPS on 2024/1/30
Dear Mr/s. Atsuna KatsubeWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good. Hotel is perfect. People are very kind. Just expensive drink, eat. And not so toasty. I recommends.
Stayed 2 nights in Dec 2023
Response from Corporate Management Team on 2024/1/2
Dear Mr/s. JhonWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team

6/10 Okay

Vito

Liked: Cleanliness, staff & service
Response from The Hidden Paradise Ubud by EPS Corporate Manageme on 2023/11/30
Dear Mr/s. Vito NardielloWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The service was amazing! Everyone was really caretaking and always a fast service with a smile. They could not be any better! The property is beautiful. Although the hotel is a bit off from everything and it’s not that good conditions to just take a walk. If you live in the garden room the shower is partly outside and then you can count of sharing it with lots of insects - not my favourite.. The food was amazing especially the breakfast.
Stayed 6 nights in Jul 2023
Response from The Hidden Paradise Ubud by EPS Corporate on 2023/7/31
Dear Mr&s. SandraWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Julián "GAITA"

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente. La propiedad es aún más fascinante en la realidad que por fotos. El personal es sensacional. Imposible encontrar un detalle para criticar. La única critica constructiva se encuentra en una de sus dueñas. Estuvo alojada en toda nuestra estadía y nunca nos saludo ni mostró algo de amabilidad. Además de interrumpir un poco nuestro hospedaje con la presencia de su niño y sus juguetes. Rompía un poco la magia del lugar. No obstante, la magia del lugar hace que ese detalle quede en el olvido.
Response from The Hidden Paradise Ubud by EPS on 2023/4/17
Dear Mr&s Julián "GAITA" Warmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

8/10 Good

Inger

Liked: Cleanliness, property conditions & facilities, room comfort
Flot og roligt sted
Hvis du vil være et sted med ro og afslapning, udenfor byens larm og jag, er dette et godt sted. Der kører en lille bus fra hotellet 3 gange om dagen ind til centrum af Ubud.
Stayed 6 nights in Mar 2023
Response from The Hidden Paradise Ubud by EPS on 2023/3/14
Dear Mr&s IngerWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

SEBASTIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022
Response from The Hidden Paradise Ubud by EPS on 2022/7/27
Dear Mr/s. SEBASTIAN Warmest greetings from The Hidden Paradise Ubud by EPS Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback both positive and negative. We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffの方が愛想よく親切で、ロケーションもとても良かった！ウブドの市街まではバイクを借して頂きました！
Stayed 2 nights in Feb 2020
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. JulianWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Natacha, Paris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best place ever !!! C’est le plus bel endroit ou j’ai séjourné de ma vie. Calme, reposant, la piscine sur la terrasse de la chambre est extrêmement avec une vue à couper le souffle. Le coucher de soleil est formidable. Le matin, des petits singe peuvent faire des apparitions pour le plus grand bonheur de nos yeux. Le personnel est très à l’écoute et attentionné. C’est surtout grâce à eux que l’expérience fut inoubliable. Je rêve déjà d’y revenir.
Stayed 3 nights in Nov 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. NatachaWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โดยรวมถือว่าดี คุ้มค่าราคา วิว บรรยากาศ อาหาร พนักงาน ถือเป็นจุดเด่นของ รร
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Karsten Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
roligt hotel
Stille og roligt hotel med god service. Morgenmaden og udbudet af aftensmad kunne være større
Stayed 3 nights in Oct 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. Karsten SteenWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait. L accueil, les services, surtout petit déjeuner dans la chambre. Un endroit paradisiaque en dehors du centre ville. Personnel super souriant même si nous avions quelques difficultés avec notre anglais. J y retournerai sans hésiter.
Stayed 5 nights in Sep 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Alba, España

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El entorno es increíble, la habitación preciosa con una decoración moderna y cuidado y la terraza con la piscina una pasada!
Stayed 2 nights in Sep 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AlbaWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Anne Marte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mye for pengene
Veldig fint hotell med utrolig fin utsikt. Suiten med utsikt over høyden var fantstisk. Hotellet ligger litt utenfor Ubud sentrum, men hotellet har transport for en billig penge og vår sjåfør, Sedang, var veldig hyggelig.
Stayed 2 nights in Sep 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. Anne MarteWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Edoardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infinity pool nel mezzo della giungla
Location veramente magnifica: la struttura è immersa nella giungla a ridosso di un precipizio che garantisce una vista mozzafiato (esattamente di fronte al Resort Maya Ubud, uno dei più esclusivi). La nostra suite godeva di un accesso diretto all’infinity pool collegata con le camere a fianco ed affaccio direttamente negli alberi tropicali. Lo staff dell’hotel sempre molto disponibile ed attento alle esigenze degli ospiti. Fate solo attenzione perché il prezzo di alcuni servizi è più alto rispetto a quello riscontrabile in città.
Stayed 3 nights in Aug 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. EdoardoWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert, ruhige und schöne Anlage
Sehr schöne, kleine Hotelanlage, toller Pool mit Sicht auf das Tal und Wald. Modernes Zimmer mit openair Wc/Dusche. Frühstück wird von der Karte gewählt, gute Qualität und ausreichend. Perfekt für ein paar Tage Ruhe und Entspannung, Motorroller kann imHotel gemietet werden (80‘000/Tag), in ca 10 min ist man in Ubud Stadt. Freundliches Personal. Sehr Empfehlenswert & gute Preis/Leistung
Stayed 3 nights in Jul 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team

8/10 Good

Esben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flotte rene værelser.
Flotte nye værelser. Vær dog opmærksom på at soveafsnit og badeværelse er i samme rum med separat toilet. Hotellet ligger et stykke fra Ubud så man skal køre til alt, omvendt er området dejlig fredeligt. Fin restaurant med et enkelt menukort. Serveringen er ikke altid hurtig om morgenen og kan være et problem hvis man skal afsted tidligt.
Stayed 4 nights in Jul 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. EsbenWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team

10/10 Excellent

Farès

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour hôtel Magnifique avec superbe chambre avec piscine !
Stayed 3 nights in Jul 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. FaresWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team

10/10 Excellent

Asa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choise!
Nice, clean resort, good food and very friendly staff.
Stayed 3 nights in Jun 2019
Response from The Hidden Paradise Ubud by EPS on 2024/1/31
Dear Mr/s. AsaWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and The view were absolutely great. Breakfast was also really good
Stayed 3 nights in May 2019

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre paradisiaque (comme promis)
Cadre de rêve avec chambre donnant directement sur piscine et vue sur la jungle. Personnel charmant. Aucun bruit, on se croirait seul au cœur de la forêt. A 10mn du centre d'ubud.
Stayed 3 nights in Apr 2019