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Reviews of Swan Inn

3 out of 5
Swan Inn
Jl. Monkey Forest, Beji Line, Ubud, Bali

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 53 reviews" "
Rating 8 - Good. 12 out of 53 reviews" "
Rating 6 - Okay. 16 out of 53 reviews" "
Rating 4 - Poor. 4 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 7 nights in Oct 2019

10/10 Excellent

Timothy

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in May 2019

10/10 Excellent

ozgur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Probably better once they finish landscaping.
Friendly management, pretty good location in the heart of Ubud down an alley, and it's a good value for what you get. We don't sleep with AirCon on, so the fact that the room only has a ceiling fan was fine for us. The garden is still under construction/landscaping, so the whole place feels a little bit like a construction site: for example, the pool was open, but surrounded by landscaping. I think once it's done this place will be a very charming place to stay
Stayed 3 nights in Feb 2019

6/10 Okay

VERONICA

Liked: Staff & service
Average
It was in a good location, but the room definitely needs remodeling. The doors cant close completely, you have to put a stick. There were ants all over the toilet. The breakfast was okay and the pool area was nice.
Stayed 2 nights in Oct 2018

6/10 Okay

elaine, england

Interesting complex set in beautiful grounds
This complex is in beautiful gardens with pool and lotus pond and temple, it is down a quiet street and close to major sites in ubud.Unfortunately there is building work at the back of the complex but was told it should be completed early next year and it wasn't noisy and finished by 4pm, It has basic facilities and breakfast and no toiletries are provided but for the price and location I would stay again and would recommend
Stayed 1 night in Sep 2018

6/10 Okay

Anek, Chiang Mai, Thailand

Liked: Staff & service, property conditions & facilities
Nice to stay and relax
To hotel walk 2 mins from main road and small way to hotel. May be hard in night time for lady alone. Hotel is good, green, clean and pool is good also. Bed is old but clean. The date I was here in raining, so my bed has ants. I sleep not well but overall is ok. Breakfast has homemade pancake with coffee / tea and fruits. I booked for standard fan room is ok, the weather is 20-23'c night time so no need to turn on fan. Will come back again. Thanks.
Stayed 1 night in Feb 2018

8/10 Good

Veronica, Darwin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location in tropical gardens
Friendly family run hotel in quiet location but close to the main hub of Ubud" ser in beautiful tropical gardens with lily pond and inviting swimming pool.
Stayed 4 nights in Oct 2017

10/10 Excellent

Susan M., Tucson AZ

Beautiful and quiet
We really enjoyed out stay. The Swan Inn was clean and comfortable, very quiet and safe. It is conveniently located close to everything but on a one off little alley, well clear of the bustle and crowds of Ubud.
Stayed 1 night in Jun 2017

10/10 Excellent

Susan M., Tucson AZ

Not expecting us, however very accommodating
Due to a "computer glitch", which was consistent with every HomeAway property we stayed in , the property was not able to get us our cottage, however they did have a room for our use. Unfortunately the room was very close to the check in office and very noisy and over lit for sleeping. They did help us get a driver to go to the airport the next day. They were very clean and comfortable.
Stayed 1 night in Jun 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet.
We loved Swan Inn. It's convenient to the center of town but tucked out of the way and quiet. Beautiful traditional Balinese styling, very pretty garden, clean pool, good breakfast with great coffee and excellent service. Very good value for the money.
Stayed 4 nights in Jun 2017

6/10 Okay

Sean, Singapore

One night in Ubud
The place is okay in general. Located in the centre of Ubud. Close to Art market, palace and eateries. Room is quite spacious. Unique design for each unit. I love the pool in the garden.
Response from Handy on 2017/3/26
Thank you for your reviews

8/10 Good

a

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Garden & Pool
We had a nice stay at the hotel for the price, but the sheets could be renewed as they are pretty old. Also, being next to the pool and the rice fields, it seemed a lot damper at night than compared to other hotels. The swimming pool and garden area are the best in town though.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Good Location, Average Room
The Swan Inn is in a great location in Ubud within walking distance to the heart of the city. The exterior of the Swan Inn is lovely with the garden and quaint Balinese houses. My only complaints are that the room was poorly lit, the sheets on the bed quite stained and dingy, and no toilet paper in the room. Also, there were a ton of kids staying there with their families which could be easily heard in the morning. I also got SO many mosquito bites despite covering myself in repellent since there is space from where the walls end and the roof begins. However, the staff were very friendly and helpful arranging day trips and it had a nice Balinese feel with the traditional homes as rooms.

6/10 Okay

Verified traveler

Liked: Staff & service

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money!
After getting lost with a 15kg bag on my back in 28 degree weather, a quick dip in the swimming pool surrounded by immaculate gardens at Swan Inn was just what I needed. From the moment I arrived, the staff were so friendly and helpful. Location was perfect for me. In the centre of Ubud but down an alleyway off the main street which is perfect when I wanted to get away from the crowds and simply relax. Monkey Forest, Ubud Palace, Arts & Crafts market and a ton of amazing vegan and vegetarian restaurants are all within walking distance. While my room was fairly basic, it was huge, clean and tidy. Breakfast is included and was delivered to my balcony each morning. I highly recommend the banana pancake! My 2 night stay turned into 6 and I will not hesitate to book again when I return to Bali in 2017. Overall, if you're like me and prefer to immerse yourself in local culture rather than book 5 star resorts, Swan Inn is perfect and excellent value for money.

6/10 Okay

Stekmer, Australia

Disliked: Staff & service
Quiet location, down a long lane way
The hotel was disappointing in a number of ways. The reception desk is not manned and finding staff was difficult. The deluxe bungalow was spacious but had no glasses and no free water was included. Breakfast is served in the room but was fairly limited in scope and size. Access is down a lane way with uneven ground, pot holes and broken covers on open drains - take a flash light if you go out at night.
Bedroom of Bungalow 14
Bathroom in Room 14
Terrace of deluxe bungalow
Terrace of deluxe bungalow (14)

6/10 Okay

LiLi, New Zealand

Pleasant stay in the middle of madness
The hotel is nice with a nice pool, close to monkey forest and it's right in the middle of a very busy steet but surprisingly very quiet, unless you get a very noisy neighborous. I would recommend this place as it's very relaxing.

6/10 Okay

Verified traveler

Liked: Staff & service

6/10 Okay

Michael, London

Liked: Staff & service, room comfort
Cheap and Cheerful
Cheap and cheerful, great banana pancakes

4/10 Poor

Harry

Disliked: Cleanliness, property conditions & facilities, room comfort
Very cheap but not clean
Very cheap but not particularly clean, many insects.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, great gardens etc and the staff are very friendly. They over booked the standard rooms so upgraded me for free.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Tash, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Budget Accommodation
Fantastic value for money. There's construction on at the moment so was up graded to a room further away. Great central location, lovely non pushy staff. Coffee and tea on your table outside when you get up in the morning.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great value
Wasn't expecting much because of the price but was pleasantly surprised - felt safe and good location to everywhere. Staff very kind and the room was clean.

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel
Très bel hôtel avec personnel accueillant.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

ozgur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Süper
Very satisfated
Stayed 1 night in Feb 2019

10/10 Excellent

ozgur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok in Ubud
Very good
Stayed 1 night in Feb 2019

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima plek om te zijn.👍
Stayed 1 night in Dec 2018

8/10 Good

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Pontip, chiangmai Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel can walk to Ubud market and Ubud Palace
It's my second time to stay here because i love the garden and swimming pool, all the staff are friendly and helpful..next time i will come to stay here again.
Stayed 3 nights in Dec 2017
Response from handy on 2018/1/16
thank you

10/10 Excellent

marie-noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très professionnel et chaleureux. Petit hôtel dans un cadre fabuleux...une piscine entourée d'une multitude de fleurs...un bassin de nénuphars,desbananiers, cocotiers et autres papayers. Des oiseaux,des écureuils qui courent dans les arbres... Le personnel toujours prêt à répondre à vos attentes bref tout pour un bon séjour.

8/10 Good

Verified traveler

ぶらり一人旅
モンキーフォレスト通りから少し奥まった所に位置し便利な場所にあります。 朝食はルームサービスで持って来てくれてスタッフもフレンドリーです。 建物は古く設備やアメニティはほとんど無いですが中庭やプールが有り、のんびり出来ます。 一人旅や若い人向けにリーズナブルで良いロスメンだと思います。

8/10 Good

Christina, Amsterdam

Liked: Staff & service, property conditions & facilities, room comfort
Hotel midden in het centrum
Heel fijn personeel, behulpzaam en altijd te bereiken. Zalig zwembad en heel mooie tuin. Mooie traditionele details in de gebouwen. Elke kamer een terras met uitzicht op de tuin. Echt een aanrader. Het enige minpuntje: het beddengoed was schoon maar zag er wat groezelig uit, een keertje bleken zou geen kwaad kunnen.

8/10 Good

Yvesbon, M

Liked: Staff & service
Very excellent service and helpful staff
To be honest, I didn't know much about the area, the staff gave me many good suggestions!

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
WiFi無し、テレビ無しの静かな滞在
責任者が不明でスタッフ任せで信頼のおけるチェクインがされなかった。 WiFiが繋げず、WiFi使用の為に別の場所を自分で探すことになった。 WiFi無し、テレビ無しの静かな滞在には最適です。

4/10 Poor

Denise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Alain

Liked: Room comfort

2/10 Terrible

kochu, japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ベッドバグのいる汚い宿
滞在中80箇所をベッドバグに噛まれました めちゃくちゃ汚いです 安いので仕方ないかもしれませんが、タオルもシーツもジメジメしてカビ臭いです トイレットペーパーが１日１本(１本とはいえ、通常の3分の1の量)で、それ以上使用の場合はお金がかかるみたいです バイクも借りましたが、パンクして修理しました 実費です 一生泊まりたくありません 人生で一番最悪でした

4/10 Poor

masato, NY

Disliked: Cleanliness, property conditions & facilities, room comfort
予約するなら一番高い部屋
値段に引かれましたが、タオル等、汚いところが多く見受けられ部屋の調度品が壊れてたり、、、、、家族的な感じですが、宿泊施設とすれば古くさい部分も多々見受けれました。次回はないと思います。

10/10 Excellent

Johanna

Liked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

FRANCESCA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Médiocre
Il y avait personne à notre arrivée. Salle de bain pas propre.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Attention chambre standard
Nous avons choisis la chambre standard. Celle-ci était propre mais les toilettes et la salle de bain sont dans une pièce séparée en face de la chambre avec le couloir donnant à la réception qui passe entre les deux. Des gens croyant que c'était la réception ont frappés à notre porte durant la nuit.De plus la lumière de la réception illumine la chambre toute la nuit. Cette chambre est à éviter mes les autres semblent êtres mieux.

10/10 Excellent

Fei-Shuang, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
烏布市區裡的世外桃源!!!
2015年8月入住此飯店，位於烏布市區的小小巷弄裡，距離烏布皇宮及烏布市場約走路5分鐘路程，購物或吃飯都很方便，熱鬧的市區裡卻能得到安靜的住宿品質，但地點不太好找，需要走過一條長長的小巷。房間建築是峇里島風格非常獨特，我最喜歡每個房間外都有一套桌椅，面對花園，很適合喝杯咖啡或茶然後什麼都不做，會有貓咪從你的房間外走過，非常放鬆愜意。游泳池雖小但很適合夏日的早晨或午後泡泡水或曬曬太陽，很棒。房間內的設施較為簡單，所以除了睡覺的時間幾乎都在房間外的沙發椅上度過(包含早餐)，有點室外客廳的感覺。服務人員很貼心，但也常常會找不到人，老闆好像就住在飯店後的房子裡，找不到服務人員就到後面房子找找就可以了。價格非常親民，一晚不到台幣1000元，下次來到巴里島烏布，我們會再一次選擇這家具有獨特風格，沒人打擾，生活機能又極佳的的民宿，真心推薦給大家。

6/10 Okay

Verified traveler

确实定的二人间 可是在没有加任何东西的情况下 价钱了 大晚上的到也没办法 只能加钱了

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer entsprach keineswegs den Bildern
Wir haben 2 Nächte gebucht sind aber aufgrund des katastrophalen Zimmers bereits nach der ersten schlaflosen Nacht abgereist! Dreckig und nachts viel zu laut!

6/10 Okay

Verified traveler

ウブドパレスへ徒歩10分もかからず便利。朝食は食パンを使った簡易パンケーキ、トースト、ホットサンドから選択。その他にコーヒーとフルーツ。Wi-Fiは遅くてストレスあり、突然途切れることも。近くのカフェでは安定してた。値段重視の人にお勧め。

6/10 Okay

Mikko, Barcelona

Liked: Staff & service
Few night stay in Swann Inn
We spent few days in Ubud and stayed in this place. This is nice place located behind other buildings which gives you peace and quietness. On the other hand 2-minute walk and you are in the center of Ubud. Staff was really friendly and helped us with getting to the next destination, Gili Air. Breakfast was basically just a cup of coffee and a toast which was brought to your porch. Wifi did not work really well at least in the room we stayed. The room itself was pretty clean and ok.