- Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Sheraton Resort in Kuta Beach prior to this but this hotel has been much more impressive! Everything is amazing here and there is nothing to complain about. I have been surprised with literally everything: welcome drink, the size and quality of my room, quality of the soap, quality of the food, size of the property, friendliness of staff, cleanliness, environmentally friendly paper paper packaging of toiletries, maintenance of the outdoor areas under a jungle canopy... the list goes on and on. Have fun exploring the property, waking down the stairs to the public pool (if you don’t have your own private one!), continuing further down to the private river access, crossing the river to view the waterfall... staff have been awesome, you can tel they all have great attention to detail. I love this place and booked a second night! It’s secluded enough to make you feel alone in the jungle, yet really only a short scooter ride to the main attractions of the area. Great location!