「Even booking 5 months ahead, I did not get the room with a king bed I paid for. Upon checkin, I was told it would be 2 queen beds, it's a first come first serve basis. Then why book ahead, and pay for what you want? I had to negotiate with front desk, and finally was given a jr suite, but still with 2 queen beds. Restaurant for breakfast hardly open. No one called to follow up on my grievance or if I was happy. Lamps in room didn't work, light socket in bathroom was loose, no housekeeping, that...
「Even booking 5 months ahead, I did not get the room with a king bed I paid for. Upon checkin, I was told it would be 2 queen beds, it's a first come first serve basis. Then why book ahead, and pay for what you want? I had to negotiate with front desk, and finally was given a jr suite, but still with 2 queen beds. Restaurant for breakfast hardly open. No one called to follow up on my grievance or if I was happy. Lamps in room didn't work, light socket in bathroom was loose, no housekeeping, that...
Sheri