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Crowne Plaza Tuxtla Gutierrez

3.5 star property
Family-friendly hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Crowne Plaza Tuxtla Gutierrez

Restaurant
Outdoor pool
Minibar, in-room safe, cribs/infant beds, Internet
Minibar, in-room safe, cribs/infant beds, Internet
Restaurant
In the heart of Tuxtla Gutierrez, Crowne Plaza welcomes you to a family-friendly oasis. Enjoy the outdoor pool and children's pool, or unwind with a drink at the bar while exploring local flavors at the restaurant. With free WiFi in public areas, multilingual staff and concierge services ensure your stay is seamless.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk

Room options

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About the neighborhood

Tuxtla Gutierrez is home to Crowne Plaza Tuxtla Gutierrez. The area's natural beauty can be seen at Marimba Park and Canon del Sumidero National Park. Traveling with kids? Consider Museo de la Marimba and Parque Convivencia Infantil.
Visit our Tuxtla Gutierrez travel guideOpens in a new window
Map
Blvd. Belisario Dominguez Km 1081 B, Tuxtla Gutierrez, CHIS, 29020

What's nearby

  • Plaza Crystal Shopping Mall - 2 min walk - 0.2 km
  • Cana Hueca Park - 15 min walk - 1.3 km
  • Plaza las Americas Shopping Mall - 3 min drive - 2.2 km
  • Marimba Park - 4 min drive - 3.6 km
  • Tuxtla Guitierrez Central Square - 5 min drive - 5.1 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 50 min drive

Restaurants

  • ‪Oh la la Pâtisserie Française Artesanal - ‬10 min walk
  • ‪VIPS - ‬4 min walk
  • ‪Hanasho Galerias Boulevard - ‬11 min walk
  • ‪Starbuck Unach - ‬4 min walk
  • ‪Hamburguesas & Hot Dogs de Jardines - ‬4 min walk

About this property

Crowne Plaza Tuxtla Gutierrez

Family-friendly hotel near Marimba Park
You can look forward to dry cleaning/laundry services, a bar, and a business center at Crowne Plaza Tuxtla Gutierrez. Stay connected with free WiFi in public areas, and guests can find other amenities such as babysitting and a restaurant.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • Breakfast (surcharge), a 24-hour front desk, and meeting rooms
  • A gift shop, concierge services, and multilingual staff
Room features
All 112 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like safes and high-speed internet.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Cable channels, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: MXN 290 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting
  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors

Room amenities

Bedroom

  • Crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Important information

Optional extras

  • Breakfast fee: approximately MXN 290 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Crowne Plaza Hotel Tuxtla Gutierrez
Crowne Plaza Tuxtla Gutierrez
Crowne Plaza Hotel Tuxtla Gutierrez Mexico - Chiapas
Crowne Plaza Tuxtla Gutierrez Hotel
Crowne Plaza Tuxtla Gutierrez Tuxtla Gutierrez
Crowne Plaza Tuxtla Gutierrez Hotel Tuxtla Gutierrez

Frequently asked questions

Does Crowne Plaza Tuxtla Gutierrez have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Crowne Plaza Tuxtla Gutierrez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Tuxtla Gutierrez?

Self parking is free at this property.

What time is check-in at Crowne Plaza Tuxtla Gutierrez?

Check-in begins at 3 PM.

What time is check-out at Crowne Plaza Tuxtla Gutierrez?

Check-out is at 1 PM.

Where is Crowne Plaza Tuxtla Gutierrez located?

This family-friendly Tuxtla Gutierrez hotel is within a 15-minute walk of Plaza Crystal Shopping Mall and Chiapas Convention Center. Joyyo Mayu Park and Cana Hueca Park are also within 1 mi (2 km).

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Crowne Plaza Tuxtla Gutierrez Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 80 reviews
Rating 8 - Good. 31 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

El Crown Plaza estaba cerrado por remodelacion

EL HOTEL ESTABA EN REMODELACION, EL RUIDO ERA CONSTANTE TODO EL DIA, LAS AMENIDADES DEL HOTEL ERAN MAS QUE BASICAS, NO TENIAN ENJUAGE DE CABELLO

8/10 Good

MACHC, Cd. Juarez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cambio de propietario

Cuando llegamos nos avisaron que ya no era Crowm Plaza, sino Holiday inn, y por razonez ajenas nos cambiaron a otro hotel, por lo cual realizamos el check out un dia antes de nuestra partida, pero volvimos despues y nos ofrecieron precio especial en la habitacion, esta fue lo unico inconveniente, ya que las habitaciones y el servicio estuvo excelente

10/10 Excellent

Miguel Angel, Tabasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable al 100

Excelente

8/10 Good

JOSE MANUEL, GUADALAJARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TODO MUY BIEN

TODO ESTUVO BIEN. ESTA BIEN HUBICADO, Y TIENE UNA BUENA PLAZA COMERCIAL EN FRENTE, LA PICINA ES BUENA.

10/10 Excellent

Ana maria, Mexico,D.F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable,cerca de centro comercial

Cómoda y agradable ,limpieza magnifica,variedad en el desayuno bufete y buena atención de todo el personal, muy amables

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stopping off hotel

Nice facility, centrally located. I think it would have been better if we had more time. Nice facility and the service people were anxious to help however they could. Dinner in the restaurant was very good and the steak was D-lish.

6/10 Okay

Aaron, Estados Unidos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fue Agradable

El personal fue muy professional. La habitacion fue limpia. La comida en el restaurant fue muy sabrosa y de buena calidad, y los meseros muy professionals. La mucha que preparaba los huevos es una mujer muy linda, cocina bien, amigable, etc. En resumen, fue bastante agradable nuestra estancia alli.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disfrutamos de la estancia. Excelente ubicación. Hotel es poco viejo y rústico, con no tan buen servicio.

6/10 Okay

Verified traveler

En general estaba bien. No había mucho problema. Solo siento que el edicifio está poco viejo y máquina de hielo estaba roto. Cerca del hotel está centro comercial y muy conveniente.

8/10 Good

Antoniol, Los angeles, CA

Liked: Cleanliness, staff & service, room comfort

Grato y limpio el hotel.,

La recepcion no fue muy buena. el cuarto limpio y grande, pero la taza, del bano tenia un problema que nunca lo arreglaron. Buen servicio en el restaurant, mas no nos avisaron que las personas de tercera edad tenian descuento. La locacion del hotel estuvo lejos del centro, pero si habia un centro comercial y un VIPS al lado.. Estuvimos contentos. Gracias

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente hotel

excelente hotel muy agradable limpio, etc, y la cercania de la plaza comercial hace que tenga una excelente ubicacion.

8/10 Good

Roberta, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estuvo bien, solo que la cafetera no estuvo limpio.

8/10 Good

CARLOS, México D.F

Liked: Staff & service, property conditions & facilities, room comfort
La 1ra habitación que me dieron fue horrible y tuve que pedir cambio, la 2da ya fue mejor. Los amenities no son de buena calidad y no colocan toallas para la cara.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy amplio, limpio, un poco obscuros los pasillos

Muy agradable, con una linda vista, muy grata a la vista la alberca.

10/10 Excellent

Cristina, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Muy buena opcion para viaje de negocios

10/10 Excellent

maco, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y agradable

Muy buen hotel, camas almohadas cobertores muy cómodos, el AA muy poderoso. La alberca excelente para disfrutar con hijos. Con todo gusto volvería a hospedaremos

8/10 Good

Yoko, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was as we expected.

It was fine but sharing with holiday inn. Bit confused.

10/10 Excellent

Felipe J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Reyna I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Claudia, Pomona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Weekend in Tuxtla

This is a great hotel. Very comfortable however it is a little hard to find.

10/10 Excellent

Humberto, Laredo Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent service

Nice view and was a great experience since last year

8/10 Good

Roberto, Ciudad de México

Liked: Cleanliness, staff & service, room comfort

Atentos

Muy atentos los empleados. Limpieza en todas las habitaciones.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó mi estancia en Tuxtla Gutierrez

Como siempre excelente atención, lo único que falta es variedad en los menús tanto de restaurantes como de servicio a cuartos, casi no tienen oferta de comida con platillos locales de Chiapas