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Reviews of Hotel Barrage

4 out of 5
Hotel Barrage
Stradale San Secondo 100, Pinerolo, TO

Reviews

8.4

Very Good

Rating 10 - Excellent. 99 out of 240 reviews" "
Rating 8 - Good. 96 out of 240 reviews" "
Rating 6 - Okay. 27 out of 240 reviews" "
Rating 4 - Poor. 10 out of 240 reviews" "
Rating 2 - Terrible. 8 out of 240 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ugo Antonio

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Amazing and cordial staff. Arrived late (10pm or so) and they told me how to get to a dinner and avoid traffic congestion areas (by parking in 'fountain square')
Stayed 1 night in Nov 2022

10/10 Excellent

Neil, Althorne Essex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Covid-19 compliant. All staff were helpful & friendly
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, helpful staff and their politeness all perfect but I didn't like the timing of air conditioning in really hot weather. We did complain to staff but they couldn't do anything because general manager has to change the rule, we didn't know about it just saw in description air conditioned rooms. Part of air conditioning everything is perfect.
Stayed 5 nights in Jul 2019
Response from Ludovica Sordi on 2019/7/13
Hello, I would like to thank you for ypur review. All our efforts are made for our guests and from their opinions we are able to improve and give a better service therefore I'm glad to tell you that the air condition now is with no time restrictions (which were dued for energy saving). Hoping to have you again in our Hotel I thank you again and send you my best regards. Ludovica Sordi Hotel Manager

2/10 Terrible

Francesco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Not recommended at all...
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
My weekend in Pinerolo
The Hotel it's okay, outstanding price-quality relationship. Management incompetent and Service inexistent.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay.
Very comfortable, lovely room, very helpful staff. Just a short drive to some nice restaurants. Looks like a great place for cyclists.
Stayed 1 night in Jul 2018

10/10 Excellent

Shinsuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed
The staff were friendly however we were mislead regarding the repair of their faulty air conditioning system. The first night was miserable due to the heat and no air conditioning. We were told the system was to be repaired but when we returned, it had not. We decided not to spend the second night. Fortunately we were not charged for the second night. We were told the hotel is under new management starting May 1.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Buon albergo da migliorare pulizia stanze soprattutto idromassaggio
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The staff were very helpful, the hotel is in the process of being updated. We were happy with our stay.
Stayed 3 nights in Sep 2017

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

4/10 Poor

Vincent

Disliked: Staff & service, property conditions & facilities
Very very poir stop over
Unless the lady at the front desk had to deal with inner hotel rules she tried her best. BUT this hotel is in such a bad and poor condition .. IT SHOULDNT BE OPEN WITHOUT RENOVATIONS. And especially marked as a 4 stars ! The location was very easy to find and very close to pinerolo city center
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value business hotel, no free Wifi?
If you are looking for a good bargain business style hotel in the area Hotel Barrage is a good option. Rooms are spacius, good big beds and AC which is working well. Bathroom with shower (tight as usual in Italy). Breakfast is 3-5€/Person ifnot included but also not worth much more. Simple as usual in Italy. Free parking outside, Wifi works for 30min free, then you need to pay - this is a bit ridicolous in 2017
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean and convenient hotel.
We were attending a family wedding and the hotel was in great location for the town and the venue. Lovely eating places and nice shops.

8/10 Good

PJ, Biddeford, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Value
This hotel is an incredible value. It is clean and comfortable and the staff are very friendly. I would not say it's a 4 star hotel because: 1. the grounds are tidy but dull. 2. the wifi didn't work on my floor for the 3 days I was there. But, it did work in the lobby. No one new how to fix it. 3. Breakfast was good but not my idea of 4 star. For of that, I'll stay here again when I return next month.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff.
Staff were very friendly and helpful. Rooms clean and tidy.

10/10 Excellent

Uri, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Love it

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Pinerolo - No Visitors ALLOWED!!!
Difficult to find this hotel - address when entered into GPS takes you a different location in Pinerolo. Hotel is located out of town and during our visit appeared mostly empty. Lack of paved driveway made it difficult to drag our suitcases into the hotel. The area around the hotel smelled of sewage. Room was fine, modern but small as most European hotels are. Temperature in the room was uncomfortably warm and could not be controlled - windows did open, but then the sewage aroma came into play. The hotel had a very unusual and aggressively enforced policy of not allowing visitors into a room. As we were in Pinerolo to visit our son, this made our stay at this hotel frustrating. The desk staff monitored people's arrival and adamantly refused to allow our son up to our room claiming this policy was based on anti-terrorist rules. Odd that we had never encountered that rule in any other hotel in Italy. Much better places to in the heart of Pinerolo.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christopher, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an overnight stay
Little bit outside town, Nice big room, English tv channels, nice breakfast.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Disappointing stay
The receptionist isn't helpful at all, at least not for a 4 star hotel. Unhealthy breakfast most of them were sweets. Refilling the food was scanty or not done at all. You can see, that they have to save on breakfast. We had the feeling, that they don't care about their guests. The best was the housekeeping. Most of the housekeeping employees don't speak English but they do their best to help as they can.

10/10 Excellent

Francesco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati benissimo ed il personale è stato gentilissimo
Stayed 1 night in May 2024

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto perfetto
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Molto ben organizzato,pulito e stanze grandissime
Stayed 1 night in Mar 2024

10/10 Excellent

Federico

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

eugenio

Stayed 1 night in Dec 2023

8/10 Good

Jacob

Stayed 1 night in Dec 2023

10/10 Excellent

Salvo

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura elegante, colazione buona, camere spaziose, con frigo bar e tutto il necessario. personale cordiale e sempre disponibile a tutte le esigenze. Bar e ristorante sempre aperti. Superconsigliato
Stayed 1 night in Dec 2023

10/10 Excellent

Filippo

Stayed 1 night in Dec 2023

10/10 Excellent

Paolo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Calogero

Stayed 1 night in Nov 2023

8/10 Good

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trovati bene con il trasporto taxi affiliato, Stanze pulite personale cordiale , E colazione abbondante. Rapporto qualità prezzo top Non abbiamo capito come funzionava il riscaldamento
Stayed 1 night in Nov 2023

8/10 Good

DAVIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Luogo piacevole. Buon rapporto qualità/prezzo
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander

Professionally managed business hotel near Turin. Very recommended.
Stayed 1 night in Oct 2023

8/10 Good

paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

MAURIZIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok
Stayed 1 night in Oct 2023

10/10 Excellent

Raffaella

Stayed 1 night in Sep 2023

8/10 Good

PATRICK

Stayed 1 night in Sep 2023

10/10 Excellent

DAVIDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto accogliente l’hotel è superiore alle aspettative
Stayed 1 night in Sep 2023

10/10 Excellent

Petter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Service och bemötande var toppklass. Enda anmärkning var en mycket hård säng
Stayed 2 nights in Sep 2023

8/10 Good

Chantal

Stayed 1 night in Aug 2023

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

andrea

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Purtroppo non posso che scrivere una recensione negativa. In questi giorni di caldo record mi è stata data una stanza con l'aria condizionata non funzionante. Poco dopo il mio arrivo ho segnalato il problema. Nonostante ben tre richieste alla reception per risolvere il problema, nulla è stato fatto e non mi è stata proposta una camera alternativa. Ho "dormito" in un bagno di sudore, con una temperatura costante di quasi 32 gradi. In un albergo a 4 stelle , dove pago per soggiornare, mi sembra inaccettabile.

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
Habitación grande y con bañera de hidromasaje. Aire acondicionado, tetera, mueble bar, parking gratuito en el exterior, desayuno variado y bueno. Los colchones de la cama de matrimonio duros e incómodos. El de la cama individual, cómodo.
Stayed 1 night in Aug 2023

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima Vacanza
Ottimo Hotel, ma chi fa grande un Hotel è il personale che ci lavora. Come Giada una ragazza molto professionale gentilissima e pronta a risolvere qualsiasi problema che si dovrebbe presentare al cliente. Come per me, che senza farmi preoccupare per un problema che mi è successo, si è attivata immediatamente ed è riuscita a risolverlo. Sempre con il sorriso sulle labbra. Spero che il Direttore di questo Hotel non se la fa scappare. Un elogio pure al personale delle pulizie e della sala colazione. Camera e bagno trovati pulitissimi. Box doccia spazioso. Che dire struttura posizionata in posto strategico per visitare i posti più belli che ci sono nei dintorni
Stayed 2 nights in Aug 2023

8/10 Good

Marcello

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo rapporto qualità prezzo. La colazione decisamente da rivedere… Comunque ci siamo trovati molto bene.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kyrylo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel d'époque avec une vue magnifique sur les montagnes. Une chambre spacieuse avec du caractère. Le parking est super grand ou l'on se croirait à la campagne pourtant situé en ville.
Stayed 1 night in Aug 2022