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Novotel Citygate Hong Kong
4.0 star property

Mountain hotel with 3 restaurants connected to a shopping center in Tung Chung

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Novotel Citygate Hong Kong

Photo gallery for Novotel Citygate Hong Kong

City view
Garden
Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, blackout drapes
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Overview of Novotel Citygate Hong Kong

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
51 Man Tung Road, Tung Chung, 0
  • Popular LocationTung Chung New Development Ferry Pier8 min walk
  • Popular LocationCitygate Outlets9 min walk
  • Popular LocationAsiaWorld-Expo7 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)8 min drive
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Room options

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 8.46 Ping (28 square meters)
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Premier Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 17.26 Ping (57 square meters)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 8.46 Ping (28 square meters)
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 8.46 Ping (28 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 8.46 Ping (28 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Premier Room, 2 Twin Beds (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • 8 Ping (26 square meters)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the neighborhood

Tung Chung

Located in Tung Chung, Novotel Citygate Hong Kong is connected to a shopping center. Ping Shan Tang Clan Gallery and Yuen Long Theatre are cultural highlights, and some of the area's attractions include Hong Kong Disneyland® Resort and Tuen Mun Reptile House. Airport Core Programme Exhibition Centre and Ma Wan Park are also worth visiting.

What's nearby

  • Tung Chung New Development Ferry Pier - 8 min walk
  • Citygate Outlets - 9 min walk
  • Tung Chung Fort - 5 min drive
  • AsiaWorld-Expo - 7 min drive
  • Ngong Ping 360 - 25 min drive

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • Hong Kong International Airport (HKG) - 8 min drive

Restaurants

  • Tasty Congee & Noodle Wantun Shop - 15 min walk
  • 星巴克 - 8 min walk
  • 太平洋咖啡 - 10 min walk
  • Outback Steakhouse - 15 min walk
  • Kyo Watami 饗和民 - 11 min walk

About this property

Novotel Citygate Hong Kong

Upscale hotel connected to a shopping center
A free roundtrip airport shuttle, a shopping mall on site, and a coffee shop/cafe are just a few of the amenities provided at Novotel Citygate Hong Kong. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and brunch. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • ATM/banking services, free newspapers, and concierge services
  • A computer station, 7 meeting rooms, and a vegetable garden
  • Guest reviews give top marks for the proximity to the airport
Room features
All 440 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 40-inch LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers, and heating

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends; HKD 140–206.80 for adults and HKD 103.40–103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 550.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 140–206.8 for adults, and HKD 103.4–103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from March to November
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Does Novotel Citygate Hong Kong have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The pool is closed seasonally each year from December 1 to March 31.

How much does it cost to stay at Novotel Citygate Hong Kong?

As of 2024/4/16, prices found for a 1-night stay for 2 adults at Novotel Citygate Hong Kong on 2024/5/16 start from NT$3,462, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Citygate Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Citygate Hong Kong?

Self parking is available for HKD 250 per day. Valet parking is available for HKD 250 per day.

What time is check-in at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Novotel Citygate Hong Kong?

Check-out is at noon.

Does Novotel Citygate Hong Kong provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6 AM–11:30 PM at scheduled times.

Where is Novotel Citygate Hong Kong located?

Situated near the airport, this hotel is within a 10-minute walk of Tung Chung New Development Ferry Pier and Citygate Outlets. Lantau North Country Park and Tung Chung Fort are also within 2 mi (3 km). Hong Kong Tung Chung Station is 13 minutes by foot.

Novotel Citygate Hong Kong Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 451 out of 1001 reviews" "
Rating 8 - Good. 385 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dhrin

Staff is kind
Stayed 1 night in Apr 2024

10/10 Excellent

maya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love to stay here for its convenient. 2 stops MTR away from disneyland.
Stayed 3 nights in Apr 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Howe Tseng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of good choice if you need to transit a night in HK. Easy to get whatever you need near the hotel because the outlet is next to it.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Amenities
The staff in this hotel are lovely, so helpful and courteous. The hotel location was great for airport, outlet shopping and Lantau, will definitely stay here again
Stayed 3 nights in Feb 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Newton

Liked: Cleanliness, staff & service, property conditions & facilities
Transfer from Airport service was great.
Stayed 1 night in Jan 2024

8/10 Good

Wilmasw

Stayed 1 night in Jan 2024

10/10 Excellent

Danielle, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport hotel+++
We had an early flight. The hotel is close to the airport with free shuttle and attached to an outlet mall. We were also able to visit the Big Buddha, as the cable car was a short walk away.
Stayed 1 night in Jan 2024