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Villas H2O

Photo gallery for Villas H2O

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Balcony

Overview of Villas H2O

Villas H2O

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Calle Chichen Itza, Mz 24, Lt 001, Tulum, QROO, 77780

Explore the area

  • Popular LocationDos Aguas Park17 min walk
  • Popular LocationCenote Crystal3 min drive
  • Popular LocationCenote Calavera7 min drive
  • AirportTulum, Quintana Roo (TUY)13 min drive

Choose dates to view prices

About this area

Tulum

Villas H2O is located in Tulum City Center, a neighborhood in Tulum, and is in a rural area. Cenote Crystal and Cenote Calavera are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park. Traveling with kids? Consider LabnaHa Ecopark Adventures and El Toh Ecopark. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Dos Aguas Park - 17 min walk
  • Cenote Crystal - 3 min drive
  • Gran Cenote - 6 min drive
  • Cenote Calavera - 7 min drive
  • Las Palmas Public Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 106 min drive

About this property

Villas H2O

Family-friendly Tulum hotel in Tulum City Center with full-service spa
A full-service spa, an outdoor pool, and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Villas H2O offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. In-room massages, irons/ironing boards, and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Languages

English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:30 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

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Policies

Check-in

Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 600
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Villas H2O
Villas H2O Hotel
Villas H2O Hotel Tulum
Villas H2O Tulum
Villas H2O Hotel
Villas H2O Tulum
Villas H2O Hotel Tulum

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 172 out of 286 reviews
5 - Excellent 60%
Rating 4 - Good. 85 out of 286 reviews
4 - Good 30%
Rating 3 - Okay. 20 out of 286 reviews
3 - Okay 7%
Rating 2 - Poor. 6 out of 286 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 286 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Small, 10 room hotel with plenty of options. Pool is nice and lots of open areas to have your own outdoor dining. Make sure to book online before arriving at property or they will charge you more than what the online prices are. Very clean, unique quest rooms with great shampoos and soaps. Plush towels. Free made to order breakfast every morning.
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 3 nights…great rooms and a great breakfast!
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is very serious about keeping its guests in a tranquil state of mind. Best breakfast ever.
Stayed 1 night in Jun 2022

5/5 Excellent

Stayed 3 nights in Feb 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!
Stayed 1 night in Jan 2022