圖盧姆UMi度假村是否有游泳池？

是的，此住宿設有室外游泳池。

圖盧姆UMi度假村是否允許攜帶寵物？

可以，此住宿允許攜帶寵物。需支付每天每隻寵物 USD50 的費用。可能會有某些限制，詳情請洽住宿業者。

圖盧姆UMi度假村的停車費用是？

此住宿提供免費自助停車服務。

圖盧姆UMi度假村的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：任何時間。

圖盧姆UMi度假村是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務 (應要求提供服務)。收取 USD180 的費用，按每輛車計費。

圖盧姆UMi度假村位於何處？

此飯店位於飯店區的海灘，距離圖盧姆海灘和思安卡安生態保護區不到 2 公里。阿昆海灘和迎向光明雕塑也在 5 公里內。

圖盧姆UMi度假村評語、優惠和相片 2025

Q: 圖盧姆UMi度假村是否有游泳池？

是的，此住宿設有室外游泳池。

Q: 圖盧姆UMi度假村的停車費用是？

此住宿提供免費自助停車服務。

10/10 有夠讚

Meredith，New York

情侶出遊

2025 年 10 月 6 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property.

於 2025 年 10 月住了 4 晚

10/10 有夠讚

Jordy

2025 年 10 月 1 日

喜歡：整潔度、員工素質和住宿環境和硬體

Our room was the best beach view. We could walk out of our room onto the sand. There was a private room pool on our patio. All the staff was amazing. Ricardo at the front desk was so great and helpful in all our bookings. The food was so good we really only ate at the hotel. Our 6 day trip was simply perfect because of UMi hotel. I highly recomend them! Thanks to their fine staff!!

於 2025 年 9 月住了 6 晚

4/10 不太好

Alisa

情侶出遊

2025 年 9 月 29 日

不喜歡：整潔度、設施服務和住宿環境和硬體

Diego & ricardo were amazing! Diego did what he could to aleviate all inconveniences of the room! However, they still remained. Fromthe ceilingn room leaking down drips of water, to No hot water whatsoever. To shower water running into bathroom floor due to no door or cover, ,the door itself to the room made out of wood in a way that leaves it opned and not sealed to block any mosquitoes/outside insects that disturbed our sleep and uncomfortableness! We paid for a birthday arrangement that came out as nice as the Sun allowed but still grateful to diego above all! Did offer upgrade room but we did not want the darker colors that came with it. Ours was bright and light. Just very poor Management from whomever!

於 2025 年 9 月住了 4 晚

4/10 不太好

TRAKONNIE

家庭旅遊

2025 年 9 月 23 日

喜歡：員工素質

Communication through WhatsApp was good. The staff responded in a timely matter. Breakfast was good. However, there were cats around the property and my daughter was allergic to them. It was not stayed before booking. Until it was time to check out things were great, but they wanted to charge me a fee to clean the towels because of makeup stains that were washable. They also tried to say it was blood at first. I was very upsetting to have paid and tipped workers cash to then get charge to clean towels after a stay. No one should have to pay to clean towels it’s a hotel towels are common things to account for.

於 2025 年 9 月住了 3 晚

10/10 有夠讚

JESSICA

情侶出遊

2025 年 9 月 9 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.

於 2025 年 9 月住了 5 晚

10/10 有夠讚

Scott

2025 年 9 月 2 日

於 2025 年 8 月住了 1 晚

10/10 有夠讚

javier

情侶出遊

2025 年 8 月 30 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Ha sido el mejor hotel que me he quedado en muchos años, estuve en el roof top y vaya que experiencia tab buena, recomiendo para quedarte en pareja sin duda, el trato y atencion de los trabajadores excelente

於 2025 年 8 月住了 2 晚

10/10 有夠讚

Sheila

2025 年 8 月 19 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Wow where do I begin. From check in to Check out. I had a wonderful experience. My ocean front room … I have never had anything like it before… two words to describe this place : PEACE & TRANQUILITY. This was my first time doing a Solo trip and I couldn’t have picked a better place. (I was debating between here and Be tulum, so happy I chose this place !!) it’s a lot more private and intimate. Not only was the staff attentive but they also made me feel very safe. Being able to communicate via WhatsApp was a major plus. Response time any time of the day also impressive. To add on … the food on property … OMG BOTH restaurant and cafe .. *chefs kiss* the salmon dish (MUST TRY!!) and the French dip sandwich !!!!!! I cannot brag enough. Also must try, the date and banana toast at the Bi polar cafe !!! I could go on and on but I’m sure you get it. Last but not least, THANK YOU to Diego and Ricardo !! Who were both super amazing and there to help from check in to check out. As a solo female traveler it felt good to feel safe in a place I have never been. I appreciate it and can’t wait to return !!!

於 2025 年 8 月住了 3 晚

10/10 有夠讚

Olivia，Miami

2025 年 7 月 14 日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2025 年 7 月住了 2 晚

10/10 有夠讚

Rogelio

2025 年 7 月 12 日

喜歡：整潔度、設施服務和住宿環境和硬體

Me encanto el trato de Ricardo y mi concierge mujer que me ayudo con mi break up a sanar, no menciono el nombre porque fue personal pero me hicieron sentir tan comodo que regrese a los 2 dias!

於 2025 年 4 月住了 1 晚

10/10 有夠讚

brandi

情侶出遊

2025 年 7 月 11 日

喜歡：整潔度、設施服務和住宿環境和硬體

I cannot say enough good things about this boutique hotel – it completely exceeded my expectations and made my trip to Tulum unforgettable. From the moment I arrived, I was greeted with warmth and genuine hospitality. The staff made me feel more like a welcomed guest in their home than just a visitor. Every detail, from the fresh-squeezed juice at breakfast to the turn-down service with local touches, was thoughtful and intentional. The property itself is stunning – a perfect blend of natural jungle vibes and curated luxury. My room was beautifully designed. It was peaceful, quiet, and incredibly clean. The pool area is a dream: tranquil, well-kept, and surrounded by lush greenery. I spent hours lounging with a cocktail in hand, soaking in the calm energy. Breakfast was made to order every morning and featured fresh, local ingredients – don’t miss the chilaquiles! If you’re looking for a place with soul, style, and standout service, this is it. I’ve traveled a lot, and this place ranks among my top stays ever. Already dreaming about my return trip!

於 2025 年 7 月住了 5 晚

10/10 有夠讚

FEDERICO DE JESUS

2025 年 7 月 7 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Todo excelente, el único tema es el sargazo, si impide meterte al mar, pero la atención de todo el staff es buenisima y el lugar también nos encantó. Definitivamente volveríamos!

於 2025 年 6 月住了 2 晚

10/10 有夠讚

steven

2025 年 7 月 4 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Tulum

Lovely hotel and restaurant

於 2025 年 7 月住了 2 晚

10/10 有夠讚

Kimberly

2025 年 6 月 30 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Loved everything about my stay! Every was very sweet and kind! Very helpful staff! They made my stay very special. I will def be coming back!

於 2025 年 6 月住了 4 晚

10/10 有夠讚

Man

2025 年 6 月 27 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

It’s a small boutique hotel, people are really friendly, great location

於 2025 年 6 月住了 2 晚

10/10 有夠讚

Noemi

2025 年 6 月 27 日

喜歡：整潔度

Not only is the property breath taking… but what really made my experience was the staff. The loveliest, kindest, most humble humans I’ve met in all my travels. I will be back to Umi. Thank you Umi!!

於 2025 年 6 月住了 4 晚

10/10 有夠讚

Jupin

2025 年 6 月 17 日

喜歡：整潔度、設施服務和住宿環境和硬體

Our stay at this boutique hotel in Tulum was truly exceptional. The service, accommodations, and overall atmosphere far exceeded our expectations. Everything was immaculately clean — we even noticed staff scrubbing outdoor pillowcases, which speaks volumes about their dedication to hygiene. Housekeeping was consistently outstanding. The room was stylish, comfortable, and thoughtfully designed. Breakfast each morning was phenomenal — some of the best food we had during our entire trip. The staff made all the difference. Carlos was incredibly helpful, kind, and attentive — he went above and beyond in every interaction. Eliso was also wonderful — professional, welcoming, and clearly committed to ensuring guests have a great experience. We couldn’t have asked for a better place to stay. Highly recommend for anyone visiting Tulum.

於 2025 年 6 月住了 5 晚

10/10 有夠讚

Donnisha

2025 年 6 月 9 日

喜歡：整潔度、設施服務和住宿環境和硬體

I LOVED the property and the room. Perfect for solo travelers (like myself) and romantic getaways. The location was in the middle of what I like to call Hotel Row. It is like the Vegas strip but between the ocean and jungle. It is walking distance to restaurants and shops. The staff (Arantxa, Diego, Carlos, Ricardo, and Eliseo) were well organized and prepared. They provided menus ahead of my arrival. Breakfast was delicious and the food is good. The staff assisted in arranging my transportation to and from the hotel as well as my excursions: 1) Tulum Mayans and 2) Cenotes, which was the highlight of my trip. During my stay the hotel hosted a party featuring a Tulum favorite DJ and the last night of my stay they hosted a movie night (The Pursuit of Happyness). I will definitely return again whether alone, with a bae, or with family/friends.

於 2025 年 4 月住了 5 晚

10/10 有夠讚

Carolyn

情侶出遊

2025 年 5 月 26 日

喜歡：整潔度、設施服務和住宿環境和硬體

Great service and lovely hotel. Everything is very clean and new. The breakfast and drinks were especially delicious. Would come back any day!

於 2025 年 5 月住了 4 晚

10/10 有夠讚

Aneil

家庭旅遊

2025 年 5 月 25 日

喜歡：整潔度、設施服務和住宿環境和硬體

Great views , rooms are spacious and clean. All the staff are amazing with great food.

於 2025 年 5 月住了 1 晚

6/10 一般般

Loretta

情侶出遊

2025 年 5 月 25 日

喜歡：整潔度、設施服務和住宿環境和硬體

So all in all the place was nice and in a prime location. At checkout they charged me a $10 fee because there was 2 make up stains on the sheets . It’s only $10. But I knew it couldn’t have been make up because I wasn’t wearing any. I did have beer with Clamato and maybe a few drops spilled. But that’s something that comes out with a normal wash. So I’m wondering if they don’t wash sheets in between guests and had to charge me for washing them because extra stain remover was definitely not needed . There was nothing we did that would have warranted a $10 extra fee.

於 2025 年 5 月住了 1 晚

10/10 有夠讚

Siham

2025 年 5 月 23 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great hotel if you are looking for romantic get away

於 2025 年 5 月住了 1 晚

10/10 有夠讚

tomasz

2025 年 5 月 18 日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2025 年 5 月住了 8 晚

10/10 有夠讚

Amber

2025 年 5 月 14 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Really enjoyed my stay. Would definitely book again

於 2025 年 4 月住了 2 晚

10/10 有夠讚

Rodrigo

2025 年 5 月 12 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Increible hotel

El hotel Umi superó nuestras expectativas, es un hotel relativamente nuevo que se nota le están dando mantenimiento constantemente. Las habitaciones son muy amplias con un diseño increíble. Nuestra habitación que elegimos es la rooftop with ocean view , es enorme el espacio que tienes en el roof con tu alberca privada y una vista increíble al mar, no nos esperábamos que estuviera así; lo disfrutamos muchísimo. El beach club del hotel tiene muy buena música y el servicio excelente. El desayuno es muy bueno y lo sirven todos los días hasta la 1 pm , la comida del hotel buenísima y los precios muy accesibles. La ubicación del hotel es perfecta , está a unos cuantos pasos de los mejores restaurantes para salir a cenar ( ejemplo: hartwood , casa banana, arca) todo a 5 minutos caminando. El servicio de todos los trabajadores del hotel es excepciónal , mención especial para José Luis y Manuel en restaurante y Eliseo en recepción Regresaremos pronto a Umi !

於 2025 年 5 月住了 4 晚

圖盧姆UMi度假村

UMi Tulum

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