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UMi Tulum

4.5 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for UMi Tulum

Restaurant
Master Suite Rooftop Pool | Terrace/patio
Master Suite Rooftop Pool | 1 bedroom, premium bedding, minibar, in-room safe
Master Suite Rooftop Pool | Terrace/patio
Private Garden Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Room service

Room options

View all photos for Garden View Suite

Garden View Suite | 1 bedroom, premium bedding, minibar, in-room safe

Garden View Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 712 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Rooftop Pool

Master Suite Rooftop Pool | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite Rooftop Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Master Suite Ground Pool

Oceanfront Master Suite Ground Pool | 1 bedroom, premium bedding, minibar, in-room safe

Oceanfront Master Suite Ground Pool

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Master Suite Rooftop Pool

Oceanfront Master Suite Rooftop Pool | 1 bedroom, premium bedding, minibar, in-room safe

Oceanfront Master Suite Rooftop Pool

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Private Garden Suite

Private Garden Suite | 1 bedroom, premium bedding, minibar, in-room safe

Private Garden Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Premium bedding
Ceiling fan
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Tulum, QROO, 77780

What's nearby

  • Tulum Beach
    2 min walk - 0.2 km
  • Playa Paraiso
    11 min drive - 9.2 km
  • Tulum Mayan Ruins
    17 min drive - 13.8 km
  • Ven a la Luz Sculpture
    19 min walk - 1.7 km
  • Las Palmas Public Beach
    10 min drive - 8.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    66 min drive

Restaurants

  • Rosa Negra Tulum
    12 min walk
  • Hartwood
    12 min walk
  • La Taqueria
    4 min walk
  • Arca
    11 min walk
  • Wild
    9 min walk

About this property

UMi Tulum

Luxury hotel near Tulum Beach
Free continental breakfast, a terrace, and a coffee shop/cafe are just a few of the amenities provided at UMi Tulum . This hotel is a great place to bask in the sun with a private beach, free beach cabanas, and beach massages. Treat yourself to a massage or other spa services. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a free beach club on site, and bicycle parking
  • Beach towels, a reception hall, and multilingual staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Designer toiletries and hair dryers
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Beach yoga
  • Free beach club
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (39 inches high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 50 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

UMI Tulum Hotel
UMI Tulum Tulum
UMI Tulum Hotel Tulum

Frequently asked questions

Does UMi Tulum have a pool?

Yes, this property has an outdoor pool.

Is UMi Tulum pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per day.

How much is parking at UMi Tulum ?

Self parking is free at this property.

What time is check-in at UMi Tulum ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at UMi Tulum ?

Check-out is at noon.

Does UMi Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 180 per vehicle applies.

Where is UMi Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Tulum Beach and Sian Ka'an Biosphere Reserve. Playa Akun and Ven a la Luz Sculpture are also within 3 mi (5 km).

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UMi Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 57 reviews
Rating 8 - Good. 4 out of 57 reviews
Rating 6 - Okay. 6 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 3 out of 57 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a small boutique hotel, people are really friendly, great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Aneil

Liked: Cleanliness, amenities, property conditions & facilities
Great views , rooms are spacious and clean. All the staff are amazing with great food.
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay! Every was very sweet and kind! Very helpful staff! They made my stay very special. I will def be coming back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, extremely friendly & helpful. We would recommend this great hotel/resort.
Stayed 6 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Great service and lovely hotel. Everything is very clean and new. The breakfast and drinks were especially delicious. Would come back any day!
Stayed 4 nights in May 2025

10/10 Excellent

yunieski

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Noemi

Liked: Cleanliness
Not only is the property breath taking… but what really made my experience was the staff. The loveliest, kindest, most humble humans I’ve met in all my travels. I will be back to Umi. Thank you Umi!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vibe
Stayed 3 nights in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the heart of Tulum. You can walk to all the hotspots in South Tulum. The room was stunning, and the staff was attentive and friendly communicated via WhatsApp for all our needs during our stay, including setting up transportation to and from the airport can’t wait to be back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Shire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Had a great experience. Good food, drinks, and vibes with DJ and «party» right at the beach. Highly recommended. Would like to highlight the great staff Elisio, Arantxa, Diego, and Ricardo
Stayed 1 night in Mar 2025

10/10 Excellent

Jupin

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at this boutique hotel in Tulum was truly exceptional. The service, accommodations, and overall atmosphere far exceeded our expectations. Everything was immaculately clean — we even noticed staff scrubbing outdoor pillowcases, which speaks volumes about their dedication to hygiene. Housekeeping was consistently outstanding. The room was stylish, comfortable, and thoughtfully designed. Breakfast each morning was phenomenal — some of the best food we had during our entire trip. The staff made all the difference. Carlos was incredibly helpful, kind, and attentive — he went above and beyond in every interaction. Eliso was also wonderful — professional, welcoming, and clearly committed to ensuring guests have a great experience. We couldn’t have asked for a better place to stay. Highly recommend for anyone visiting Tulum.
Stayed 5 nights in Jun 2025

10/10 Excellent

brandi

Liked: Cleanliness, amenities, property conditions & facilities
I cannot say enough good things about this boutique hotel – it completely exceeded my expectations and made my trip to Tulum unforgettable. From the moment I arrived, I was greeted with warmth and genuine hospitality. The staff made me feel more like a welcomed guest in their home than just a visitor. Every detail, from the fresh-squeezed juice at breakfast to the turn-down service with local touches, was thoughtful and intentional. The property itself is stunning – a perfect blend of natural jungle vibes and curated luxury. My room was beautifully designed. It was peaceful, quiet, and incredibly clean. The pool area is a dream: tranquil, well-kept, and surrounded by lush greenery. I spent hours lounging with a cocktail in hand, soaking in the calm energy. Breakfast was made to order every morning and featured fresh, local ingredients – don’t miss the chilaquiles! If you’re looking for a place with soul, style, and standout service, this is it. I’ve traveled a lot, and this place ranks among my top stays ever. Already dreaming about my return trip!
Stayed 5 nights in Jul 2025

10/10 Excellent

Odeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By
Stayed 1 night in Apr 2025

10/10 Excellent

Donnisha

Liked: Cleanliness, amenities, property conditions & facilities
I LOVED the property and the room. Perfect for solo travelers (like myself) and romantic getaways. The location was in the middle of what I like to call Hotel Row. It is like the Vegas strip but between the ocean and jungle. It is walking distance to restaurants and shops. The staff (Arantxa, Diego, Carlos, Ricardo, and Eliseo) were well organized and prepared. They provided menus ahead of my arrival. Breakfast was delicious and the food is good. The staff assisted in arranging my transportation to and from the hotel as well as my excursions: 1) Tulum Mayans and 2) Cenotes, which was the highlight of my trip. During my stay the hotel hosted a party featuring a Tulum favorite DJ and the last night of my stay they hosted a movie night (The Pursuit of Happyness). I will definitely return again whether alone, with a bae, or with family/friends.
Stayed 5 nights in Apr 2025

10/10 Excellent

Pouya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at the centre of it all with great staff and great looking people and parties and great size rooms and very attentive David and Emmanuel at the restaurant
Stayed 7 nights in Dec 2024

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at UMi Tulum and wished we had more time! The Oceanfront Master Suite with Rooftop Pool was stunning—spacious, naturally serene, and with unbeatable beach views. The vibe was intimate and relaxing, perfect for unwinding. Great location, great hospitality—shout out to Carlos, you rock!
Stayed 1 night in Feb 2025

6/10 Okay

Eva

The pictures definitely look better than the place . The private pools are not heated.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yebin

Liked: Cleanliness, staff & service, property conditions & facilities
Food, atmosphere, properties, staffs everything is awesome and I’ll never forget this moment.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing service and a great romantic getaway. It was the perfect place to reset and relax with my wife.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ofir

Liked: Cleanliness
Vary good
Stayed 2 nights in Dec 2024

6/10 Okay

Semih

Liked: Cleanliness, staff & service
Great location. Comfortable and modern room but missing any wardrobe to hang clothes or any drawers. Restaurant menu is very limited and almost no options for vegans.
Stayed 10 nights in Jan 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not sure it was worth their fees, added fees for pet 50usd per day, small property… not a resort
Stayed 6 nights in Dec 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing small boutique beach front hotel

Amazing 6 room boutique hotel located beach front, rooms are big and has a rooftop pool with a great view of the ocean
Stayed 2 nights in Mar 2024

10/10 Excellent

Tzachar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Umi Tulum for 5 nights and absolutely loved every moment. From the moment we arrived, we felt welcomed by the warm and friendly atmosphere. The vibe throughout the hotel is relaxing yet vibrant—perfect for a Tulum getaway. The rooms were beautifully designed, comfortable, and spotless. Every detail, from the decor to the cleanliness, was thoughtfully maintained. The food and drinks were top-notch—fresh, flavorful, and always satisfying. What really made our stay special was the staff. The concierge team was incredibly helpful with everything we needed, from activity recommendations to transportation. The restaurant staff was equally amazing—attentive, kind, and always going the extra mile to make sure we were taken care of. The onsite music sets created a fun, energetic ambiance without ever feeling overwhelming. It honestly felt like a little community—everyone from staff to guests felt like part of one big family. We can't wait to come back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Joud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually only book places with a 9 rating, so I got lucky this time when my filter wasn’t even on. The hotel looked amazing, and when I read the reviews, I saw some people oddly complaining that kids weren’t allowed—even though it’s clearly an adults-only hotel. Others mentioned the music on weekends from the beach club—but honestly, that’s exactly what made it perfect for us. During the weekdays, it was quiet and felt super luxurious with no music, just peaceful vibes. We had a beachfront room with a private pool, free parking, and breakfast included—it almost felt too good to be true, but it wasn’t. The beach club right at the edge of our pool felt like real luxury, and while it might not be for everyone, it was definitely our kind of vibe. The whole operation runs smoothly, the upkeep is excellent—they even clean and rearrange the beach furniture daily. Breakfast had both hearty and light options, with fresh juices and a great coffee selection. The staff was super friendly, multilingual, and easy to reach, which made us feel really welcome and safe. They host daily events like Pilates and volleyball, and the Sunday beach club was lively and fun. Between the convenience, comfort, and direct beach access, it was just an all-around amazing experience.
Stayed 4 nights in Apr 2025