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寧靜圖倫飯店 - 僅供成人入住

3.5 星級住宿

Serena Tulum - Adults Only

選擇日期以查看價格

評論

8.0 分，滿分 10 分，
非常好

熱門設施服務

  • 游泳池
  • 含早餐
  • Spa
  • 含停車位
  • 免費無線上網
  • 空調

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圖盧姆里維埃拉瑪雅康萊德飯店及度假村

Tulum
  • 鄰近私人海灘
  • 游泳池
  • Spa
  • 提供全包式方案
9.0 分，滿分 10 分，太棒了，316 則評論
現在價格為 NT$12,338
總價 NT$16,989
含稅金和其他費用
6 月 23 日 - 6 月 24 日
圖盧姆里維埃拉瑪雅康萊德飯店及度假村
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類似的住宿

住宿景觀
圖盧姆Mía海濱度假村 - 海景套房和海灘俱樂部
飯店區
  • 游泳池
  • 含早餐
  • 含停車位
  • 免費無線上網
8.4 分，滿分 10 分，非常好，148 則評論
現在價格為 NT$2,066
總價 NT$2,606
含稅金和其他費用
5 月 25 日 - 5 月 26 日
圖盧姆Mía海濱度假村 - 海景套房和海灘俱樂部
比較類似住宿

規定

入住

入住登記開始時間：15:00；入住登記結束時間：00:00
提供零接觸入住服務
延遲入住需視供應情況
辦理入住手續的最低年齡：18 歲

退房

退房時間：12:00

入住特別注意事項

旅客須事先與住宿方聯絡以取得入住相關指示；抵達住宿時櫃台會有服務人員接待旅客
請事先與住宿聯絡安排入住事宜，聯絡方式可以在預訂確認電子郵件中找到
如果您計劃在 00:00 後抵達住宿，請事先通知住宿，聯絡方式可以在預訂確認電子郵件中找到
旅客可選擇在退房前自行打掃住宿，或於退房時另付清潔費給住宿
住宿提供的資訊可能經由自動翻譯工具翻譯

如何進入住宿

櫃台有服務人員

寵物

禁帶寵物或服務性動物

兒童和加床

18 歲以下兒童不得入住此僅限成人的住宿；歡迎所有 18 歲 (含) 以上的旅客
恕不提供折疊床/加床
不提供搖籃 (嬰兒床)

此住宿接受的付款方式

重要資訊

注意事項

若有額外房客入住，住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件，並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求，房客須於辦理入住手續時與住宿確認；特殊入住要求可能需要加收費用
此住宿接受信用卡、金融卡及現金等付款方式
此住宿保留權利，可於旅客抵達前進行信用卡預授權。
不保證提供無噪音客房

其他須知

住宿無電梯
游泳池的開放時間為 09:00 至 22:00
按摩服務需要事先預約。如需預約，請在抵達前透過預訂確認電子郵件內提供的聯絡方式與住宿聯絡
此住宿不接受 17 歲 (含) 以下之旅客，必須成年者才可入住
此住宿禁帶寵物或服務性動物

常見問題

寧靜圖倫飯店 - 僅供成人入住是否有游泳池？

是的，此住宿設有室外游泳池。游泳池開放時間為 09:00 - 22:00。

寧靜圖倫飯店 - 僅供成人入住是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

寧靜圖倫飯店 - 僅供成人入住的停車費用是？

此住宿提供免費自助停車服務。

寧靜圖倫飯店 - 僅供成人入住的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：00:00。特定時段提供延遲入住服務。

寧靜圖倫飯店 - 僅供成人入住的退房時間是？

退房時間是 12:00。

寧靜圖倫飯店 - 僅供成人入住位於何處？

此飯店位於飯店區，距離圖盧姆海灘和圖倫國家公園不到 2 公里。帕萊索海灘和土倫瑪雅遺址也在 5 公里距離內。

我可以免費取消預訂並獲得全額退款嗎？

可以，這間住宿針對部分房價提供免費取消服務，因為我們重視您的彈性！請至我們的網站查看該住宿的取消政策，了解不適用情況及其他相關規定。

評論

的評論

8.0

非常好

8.2

整潔度

6.4

地點

8.8

員工素質

8.2

住宿環境和硬體
10 分，有夠讚；113 則評論中有 58 則
8 分，不錯哦；113 則評論中有 24 則
6 分，一般般；113 則評論中有 10 則
4 分，不太好；113 則評論中有 5 則
2 分，很糟糕；113 則評論中有 16 則

評論

已驗證

8/10 不錯哦

Juan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
good place to stay, close to everything
於 2022 年 2 月住了 2 晚
已驗證

10/10 有夠讚

Jesus

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property was amazing and so beautiful and peaceful And the staff was very kind and helpful ❤️❤️👍👍
於 2022 年 3 月住了 7 晚
已驗證

10/10 有夠讚

Hollo

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here for one night but all in all it was an amazing experience!
於 2022 年 8 月住了 1 晚
已驗證

10/10 有夠讚

Monika

I loved the grounds and the glamping style.
於 2022 年 1 月住了 2 晚
已驗證

6/10 一般般

Oscar

喜歡：員工素質、設施服務和住宿環境和硬體
不喜歡：整潔度
If you want to be one with nature this is your place.
於 2023 年 3 月住了 3 晚
已驗證

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome new hotel with a unique service, excelent facilities and located in the heart of Tulum Riviera. I truly recommend this place!!
於 2018 年 12 月住了 2 晚
已驗證

10/10 有夠讚

John

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful area in the middle of the jungle! I love the layout. The breakfast area is so nice and love that it is included. Staff is very friendly and care about your experience. Love that there are bikes/scooters available to rent
於 2022 年 3 月住了 7 晚
已驗證

6/10 一般般

Danny

Not what was expected.
於 2022 年 2 月住了 5 晚
已驗證

10/10 有夠讚

Patricia Herrera

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Me gusto la hospitalidad del persona, principalmente del gerente que me ayudo a solucionar problemas con mi reserva
已驗證

2/10 有點糟

Ida

不喜歡：員工素質和住宿環境和硬體
Most unprofessional hotel staff I have ever met. They tried to provide a shuttle, which was not by the hotel but only the staff because I guess they were trying to get side money. Most unprofessional service with the shuttle. Me and my friend didn’t end up going with the shuttle because we felt unsafe and they still charged us full. $150. Then we left a key with them to a scoter we rented from a third party since we were checking out early. They lost the key and claimed that we never gave them the key. MOST UNPROFESSIONAL STAFF. Stressed the both of us out. They’re really shady
於 2022 年 9 月住了 5 晚
已驗證

10/10 有夠讚

Daniela

喜歡：員工素質、設施服務和住宿環境和硬體
I loved it. The room I stayed in needs some help with covering the back. I felt ppl could see me shower from the gym parking lot, but everything else was amazing
於 2022 年 9 月住了 2 晚
已驗證

8/10 不錯哦

Jeneen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was beautiful, nature-inspired and thoughtfully designed, quiet despite being walking distance to bars and restaurants, and the service was really excellent. The staff were super responsive to our requests. Breakfast was great. The towels and linen smelled so fresh (which is sadly not the case in some hotels, even big ones). It was right beside a 7-11 and walking distance to Azulik! Lots of parking. Close to the beach (though it's a rocky area... you have to find the right spots to walk to). The only reason I'm not giving it 5 stars is because of what I consider misleading advertising. The pictures give you the impression that it's ON the beach but it's not. Also the bathroom has no door. Which are not deal breakers, but they should mention these upfront to avoid disappointment. Just please remove the pix that make it seem like a beachfront property. Besides that, I highly recommend!
於 2022 年 8 月住了 4 晚
已驗證

8/10 不錯哦

violaine

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Une escale d’une nuit au Serena Tulum, reposante et agréable. Le personnel est aux petits soins et très disponible. Un bémol , Le petit déjeuner aurait peut-être besoin d’être un peu amélioré…. Et la jolie piscine est très chlorée… Rien à voir avec l’hôtel..Les abords, la plage est comme toute la côte caraïbe envahie de sargasses et de déchets, et apparemment rien n’est fait pour nettoyer un minimum… On est loin de la carte postale !
於 2022 年 4 月住了 1 晚
已驗證

10/10 有夠讚

Bhranti

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good property good stay
於 2022 年 4 月住了 2 晚
已驗證

10/10 有夠讚

Julie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We loved Serena! Conveniently located in Tulum near the beach and walkable to lots of restaurants and shops. Free onsite parking is a huge bonus in Tulum. :)
於 2022 年 4 月住了 4 晚
已驗證

8/10 不錯哦

Heidi

喜歡：員工素質和住宿環境和硬體
The staff was amazing! They were on top of our cleaning services and brought us a full-length mirror (we were attending a music festival so we were putting a lot of effort into our outfits) without us asking. The room was air conditioned and much bigger than expected. Honestly you could have easily fit 5 or 6 people in the suite (2 queen beds futon). The only issues we had was the poor lighting in the rooms (but that seems to be common for the area), the thin ceiling (you could hear our upstairs neighbors too easily), and that we weren't able to easily update the reservation (we wanted to check out one day early but they kept giving us the runaround). All in all, good value for what we paid. I would come back in a heartbeat.
於 2022 年 3 月住了 5 晚
已驗證

10/10 有夠讚

Francisco

喜歡：整潔度、住宿環境和硬體和客房舒適度

Excellent service.

Well received, this is a MINIMALIST type of stay. I had an expectation of what type of room we rented and it was exactly as described. I will say this, the service was excellent. My A/C went out in the middle of my stay and they did everything to make me and my fiancé feel comfortable. I would stay here again.
於 2022 年 3 月住了 3 晚
已驗證

6/10 一般般

VERO SYLVIE

J'ai bcp aimé le cadre, hébergement niché en pleine forêt ainsi que la salle de sport en pleine nature, un grand plus pour cet établissement. Petit déjeuner inclus mais très peu de choix, boisson chaude pas tjs chaude, personnel qui ne parle que l'espagnol.
於 2022 年 2 月住了 6 晚
已驗證

8/10 不錯哦

Mayara N

喜歡：整潔度、員工素質和客房舒適度

Localização muito boa!

Excelente hotel, super agradável. Muito bem localizado. Única questão ruim foi que ficamos em um quarto no térreo e acima tinha outro quarto e sem forro faz muito barulho. Atrapalha realmente pra dormir!
於 2022 年 1 月住了 5 晚
已驗證

10/10 有夠讚

Nonkululeko

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was beautiful and accessible to all the restaurants, beaches, and other fun things to enjoy during the stay. We really enjoyed our time there.
於 2022 年 1 月住了 6 晚
已驗證

8/10 不錯哦

Christiane

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Todo bien
於 2022 年 1 月住了 1 晚
已驗證

8/10 不錯哦

THIAGO

喜歡：整潔度和員工素質
Hotel estilo hippie-chic. Entendo o conceito, mas isso não significa limitações. Café da manhã sofrível, eles trazem uma porção de cada comida que é servida no dia, resumindo, não se sente alimentado. Apesar de estar em Tulum Beach, sua localização não é boa, pois longe do agito (2,3km) e longe da Playa Paraíso (3km), além de ser longe do centro.
於 2021 年 12 月住了 3 晚
已驗證

4/10 不太好

Liesbeth

喜歡：整潔度和客房舒適度
不喜歡：員工素質

Not safe and not quiet at all.

So disappointing. - We were really excited about staying 4 nights there but it was very different from our expectations. The place is beautiful but SO NOISY. There is a bar next to the camping, playing music from 5 pm to 3 am every night. It is almost impossible to sleep. - The tents are NOT SAFE. You can lock your tent with a lock but anyone can "pull up the door" and enter while your are asleep or absent. And anyone can enter the camping at anytime. Not to mention the racoons visiting our tent as well. - If you stop in Tulum to party every night, then I guess staying there is not a problem since you will go to bed when the bar music stops. But if you do, I wouldn't advice a girl to sleep alone in a tent since it's not safe (that's what my friend and I did - each of us had its own tent - and we weren't feeling safe at all). - Breakfast was good but don't expect to leave early and have breakfast, the service is pretty slow. - The only good point is the location. Close to the ocean, a lots of good restaurants and bars nearby and very close to the Tulum archeological ruins as well.
於 2021 年 12 月住了 4 晚
已驗證

10/10 有夠讚

Fabio

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Paz e tranquilidade

A experiência foi incrível. Um custo-benefício extraordinário. Ótimo atendimento. Definitivamente me hospedaria lá de novo.
於 2021 年 11 月住了 6 晚
已驗證

8/10 不錯哦

Nathara

喜歡：整潔度、員工素質和客房舒適度

Bom

O hotel é ótimo, bem conservado, mas o quarto era muito escuro, falta iluminação. Os atendentes foram muito atenciosos.
於 2021 年 11 月住了 2 晚