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圖盧姆 Roc Jungle 度假村

3.5 星級住宿

Roc Jungle Tulum

選擇日期以查看價格

評論

8.0 分，滿分 10 分，
非常好

熱門設施服務

  • 含早餐
  • 寵物友善
  • 含停車位
  • 免費無線上網
  • 空調
  • 健身房

客房選項

顯示客房的所有相片

客房內保險箱、遮光布/窗簾、熨斗/熨衣板、免費無線上網

客房

  • 可容納 2 人 (依實際入住人數計費)
  • 免費無線上網

顯示Jungle Suite, Jungle View的所有相片

Jungle Suite, Jungle View | 浴室 | 淋浴設備、浴袍、拖鞋、毛巾

Jungle Suite, Jungle View

9.4 分，滿分 10 分
好極了
(6 則評論)
  • 花園景
  • 1 間臥室
  • 可容納 2 人 (依實際入住人數計費)
  • 1 張特大雙人床
  • 免費無線上網

其他推薦

廣告
外觀

圖盧姆里維埃拉瑪雅康萊德飯店及度假村

Tulum
  • 鄰近私人海灘
  • 游泳池
  • Spa
  • 提供全包式方案
9.0 分，滿分 10 分，太棒了，317 則評論
現在價格為 NT$12,655
總價 NT$17,421
含稅金和其他費用
6 月 14 日 - 6 月 15 日
圖盧姆里維埃拉瑪雅康萊德飯店及度假村
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登入以查看符合資格的折扣和禮遇。玩越多，獎勵就越多！
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鄰近地區資訊

圖盧姆 Roc Jungle 度假村位於圖倫的飯店區，住宿鄰近私人海灘。土倫瑪雅遺址是這裡著名的地標，這一代的自然風光則可以在圖盧姆海灘和圖倫國家公園欣賞得到。水之源主題樂園和Holistika 藝術步道也非常值得一遊。查看圖倫旅遊指南
地圖
Carretera Tulum-Boca paila Km 5.5, A 100 mt de la Calle Principal, Tulum, QROO, 77760

附近景點

  • 圖盧姆海灘
    圖盧姆海灘
    步行 5 分鐘 - 0.5 公里
  • 帕萊索海灘
    帕萊索海灘
    開車 9 分鐘 - 5.7 公里
  • 土倫瑪雅遺址
    土倫瑪雅遺址
    開車 16 分鐘 - 7.5 公里
  • 斯菲爾異客現代美術館
    開車 3 分鐘 - 1.8 公里
  • 迎向光明雕塑
    開車 3 分鐘 - 2.5 公里

附近交通

  • 圖盧姆國際機場 (TQO) - 開車 54 分鐘

餐廳

  • Ziggys Beach Club
    步行 16 分鐘
  • Mia Restaurant & Beach Club
    步行 17 分鐘
  • Taboo Beach Club
    步行 12 分鐘
  • Chambao
    步行 12 分鐘
  • Mateos
    步行 17 分鐘

住宿介紹

圖盧姆 Roc Jungle 度假村

  • 位於圖盧姆海灘附近的飯店
  • 圖盧姆 Roc Jungle 度假村提供免費歐陸早餐、露台和花園等設施服務。此外，除了洗衣設施和健身房，住宿還有提供客房內免費無線上網。
  • 此飯店的設施服務還有：
    • 室外游泳池 (附近)
    • 免費自助停車
    • 腳踏車租借、機場來回接駁車 (付費)、旅遊諮詢/購票服務
    • 禮賓服務、自然保護區、行李寄放
  • 客房特色
  • 圖盧姆 Roc Jungle 度假村全部的客房都有提供空調、浴袍等舒適享受，以及免費無線上網和保險箱等設施服務。
  • 其他客房便利設施/服務包括：
  • 浴室有淋浴設備

類似的住宿

接待櫃台
圖盧姆Otonomus
Tulum
  • 游泳池
  • 廚房
  • 洗衣機
  • 烘衣機
8.8 分，滿分 10 分，有夠讚，272 則評論
圖盧姆Otonomus
比較類似住宿

住宿設施服務

網路

  • 所有客房提供免費無線上網
  • 部分公共區域提供免費無線上網

停車和交通

  • 機場來回接駁車 (付費)
  • 提供免費自助停車
  • 提供的附設自助停車位有限

餐飲

  • 供應免費歐陸早餐：每日 08:00 至 11:00

當地玩樂

  • 自行車出租
  • 室外游泳池 (旅客使用)
  • 健身房

親子設施

  • 可使用附近的室外游泳池
  • 洗衣設施

便利設施服務

  • 行李寄存
  • 洗衣設施
  • 接待櫃台設有保險箱

旅客服務

  • 客房清潔服務 (每天)
  • 旅行團和票券諮詢服務
  • 禮賓服務

室外

  • 位於自然保護區
  • 直通私人海灘
  • 花園
  • 船舶碼頭
  • 露台

Spa

  • 客房內按摩服務

無障礙設施

  • 如需特定無障礙設施，請在預訂後使用預訂確認信上的資訊聯絡住宿。
  • 無電梯 (單層住宿)

其他

  • 全面禁煙住宿
  • 蚊帳

客房設施服務

臥室

  • 提供床單
  • 遮光窗簾

浴室

  • 私人浴室
  • 拖鞋
  • 浴袍
  • 淋浴設備
  • 提供毛巾

其他

  • 行動鑰匙
  • 空調
  • 保險箱
  • 紗窗
  • 應要求提供熨斗/燙衣板

規定

入住

入住登記開始時間：15:00；入住登記結束時間：18:00
提供零接觸入住服務
延遲入住需視供應情況
辦理入住手續的最低年齡：18 歲

退房

退房時間：12:00
提供零接觸退房服務
延遲退房需視供應情況
延遲退房費用：USD25

入住特別注意事項

此住宿沒有設置櫃台
入住登記地點與實際住宿地點不同，請前往以下地點辦理入住登記手續：Hotel Roc Luxe Tulum - Adults Only
屋主會親自接待旅客入住
如果在非營業時間抵達住宿，您需要到另一個地點辦理入住登記：[Hotel Roc Luxe Tulum - Adults Only]
如果您計劃在 18:00 後抵達住宿，請事先通知住宿，聯絡方式可以在預訂確認電子郵件中找到
住宿提供的資訊可能經由自動翻譯工具翻譯

如何進入住宿

屋主會親自接待

寵物

寵物免費入住
歡迎攜帶貓狗
最多共 1 隻 (每隻限重 8 公斤)
請自行看管寵物

兒童和加床

歡迎兒童入住

此住宿接受的付款方式

重要資訊

可選設施服務

  • 寵物托管押金：每次入住 USD200
  • 延遲退房費用：USD25 (視供應情況而定)

住宿可能有其他另行收費的項目。這些費用和押金可能不含稅，並且可能會改變。

注意事項

若有額外房客入住，住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件，並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求，房客須於辦理入住手續時與住宿確認；特殊入住要求可能需要加收費用
此住宿接受信用卡及現金等付款方式
提供無現金交易

其他須知

住宿無電梯

常見問題

圖盧姆 Roc Jungle 度假村是否有游泳池？

是的，此住宿設有室外游泳池。

圖盧姆 Roc Jungle 度假村是否允許攜帶寵物？

可以，此住宿允許攜帶貓和狗 (最多共 1 隻)，每隻寵物的重量上限為 8 公斤。需支付每次入住 USD200 的押金。

圖盧姆 Roc Jungle 度假村的停車費用是？

此住宿提供免費自助停車服務。

圖盧姆 Roc Jungle 度假村的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：18:00。特定時段提供延遲入住服務。

圖盧姆 Roc Jungle 度假村的退房時間是？

退房時間是 12:00。延遲退房費用為 USD25 (視供應情況而定)。

圖盧姆 Roc Jungle 度假村是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務。

圖盧姆 Roc Jungle 度假村位於何處？

此飯店位於飯店區，距離迎向光明雕塑和圖盧姆海灘不到 2 公里。距離思安卡安生態保護區 4.6 公里。

我可以免費取消預訂並獲得全額退款嗎？

可以，這間住宿針對部分房價提供免費取消服務，因為我們重視您的彈性！請至我們的網站查看該住宿的取消政策，了解不適用情況及其他相關規定。

評論

圖盧姆 Roc Jungle 度假村的評論

8.0

非常好

9.0

整潔度

7.8

設施服務

8.4

員工素質

8.6

住宿環境和硬體
10 分，有夠讚；45 則評論中有 22 則
8 分，不錯哦；45 則評論中有 9 則
6 分，一般般；45 則評論中有 8 則
4 分，不太好；45 則評論中有 3 則
2 分，很糟糕；45 則評論中有 3 則

評論

已驗證

10/10 有夠讚

Daniella

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommend, boho chic property perfect for relaxing.
於 2023 年 4 月住了 2 晚
已驗證

10/10 有夠讚

Tyler

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
LOVE!
於 2022 年 11 月住了 4 晚
已驗證

10/10 有夠讚

ILYA

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bar is very limited, no top shelf anything. Food menu very limited, but available food is really good. All staff personnel were great and very helpful.
於 2023 年 2 月住了 4 晚
已驗證

10/10 有夠讚

EDISON

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have never felt so welcomed at a hotel like I was at Roc. Julio, Enrique and Hanz were incredibly accommodating and helpful. Anything we ended was taken care of and that started before we even got there with a group chat created to facilitate all aspects of the trip. We will be returning with a bigger party. Walking distance to many places and great energy at the pool beach club. Loved every minute of our 8 day stay. Can’t wait to go back soon during our winter in NYC!
於 2022 年 7 月住了 7 晚
已驗證

10/10 有夠讚

Paul

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was amazing. They have places on the beach, garden and jungle. So make sure you read and not assume. We stayed on the beach and enjoyed hearing the waves at night. Also the gym is bigger than it looks and my wife made use of it ( she is a body building competitor). Older machines but makes for a great pump. Breakfast was delightful, only 1 coffee, but they are working on changing this. Overall I highly recommend this place for a mature couple looking to relax and get their steps up.
已驗證

2/10 有點糟

sandra

不喜歡：整潔度、員工素質和設施服務
Nos trataron de robar 10 mil pesos por unas bicicletas que ya avian recuperado! Aparte se nos olvido el celular en el cuarto y no no lo regresaron! No renten aqui❌
於 2022 年 8 月住了 3 晚
已驗證

10/10 有夠讚

Mauricio

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
El servicio del staff en general es genial, especialmente de Julio (jefe de Concierge) que me ayudó bastante con recomendaciones y reservas antes y durante mi estancia! También Marcelino me brindó excelente atención en el bar. Sin duda volveré.
已驗證

8/10 不錯哦

Luis

喜歡：整潔度、員工素質和住宿環境和硬體
Nos hospedamos en ROC JUNGLE dos noches y la tranquilidad durante el día y la noche es excelente, solo ruidos de la naturaleza. Experiencia agradable
已驗證

10/10 有夠讚

Rachel

喜歡：整潔度、員工素質和住宿環境和硬體
Great hotel!
於 2022 年 7 月住了 1 晚
已驗證

4/10 不太好

Justin N

不喜歡：員工素質、設施服務和住宿環境和硬體
Initially when we got there it was great, staff was friendly and attentive. My wallet was stolen by a staff member from our room and when confronted about it, they tried to convince me I never had it. After that they became really sketchy, acting like they wanted to help but nothing was done. And coincidentally they couldn't find the file for the cameras and again it was only pointing towards the bar were no customers would have been standing/sitting. Super disappointed with the quality of service and staff.
於 2022 年 5 月住了 5 晚
已驗證

4/10 不太好

Erika

喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
noisy
於 2022 年 5 月住了 2 晚
已驗證

2/10 有點糟

Mollie

喜歡：設施服務
不喜歡：整潔度和員工素質
We didn’t receive the room we booked. When we talked to the front desk about it, they told us our room they gave us was a “free upgrade” while admitting the room they gave us was smaller than the room we booked. The room was average with a glass screen door as the front door. In a run down area and not worth the money spent. We were booked for the Jungle room and they placed us on a completely different property. I would not stay here again.
於 2022 年 5 月住了 1 晚
已驗證

4/10 不太好

Madeline

不喜歡：員工素質和設施服務
the lights went out in our room. We were given another room and the lights went out on that room as well. We spent one entire day and night without water and light. Unable to shower and slept with the heat! No one came to apologize or to provide us with any other acommodations or ask us if we needed anything. We were very dissapointed with the service. Lastly, saying that Tulum is overpriced is an understatement. Not worth the trip. Definitely not traveling here again.
於 2022 年 4 月住了 3 晚
已驗證

10/10 有夠讚

Travis

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel located on the beach. Staff was amazing in helping me plan my trip before arrival and during my stay. Good restaurant. Great pool. Highly recommend. Rooms were amazing especially the outdoor bathroom. Mau and Enrique were great!
於 2022 年 3 月住了 4 晚
已驗證

6/10 一般般

Joshua

喜歡：整潔度
Stayed a week at Roc Lux which is just the beach area of Roc Jungle overall a good stay but many little things to be improved on . The rooms were fairly warm but comfortable , please note you must have your credit card or cash on because of having to close out your room charges every shift . Also no room service is available and some of the staff acts as if they are there to get their tips and not all that friendly . The property is about 1.5 miles from any action or good dining / shopping . If you want to go somewhere and detach it works but if you are looking for luxury this is not your spot . Beach was dirty and the hotel did not care to rake the seaweed so that was not ideal . I did not hate it but would not return . Thank you Roc Lux for our stay
於 2022 年 3 月住了 5 晚
已驗證

10/10 有夠讚

Jan

喜歡：整潔度、員工素質和客房舒適度

Unique, not for all, fun for us

The jungle rooms were about a 1/4 mile down a dirty road, Once in you room, you felt like you were in the jungle. The showers are mostly glass to the outside and into the room. Great for couples, less great for friends and family. Some of the interior buildings/rooms had their showers along a walkway. Ours was on the outside of the property, so we just saw jungle. The breakfast was delicious. The free breakfast came with really nice fruit platters. We typically also added/shared an omelette, which was also amazing and only $11usd. Do watch out for tricky add-on to the bill. Everyday we (and others) got free OJ and tea/coffee refills. The last day they changed $5USD for a single additional cheap lipton tea. They refunded it, but argued it and had to get 4 or 5 people involved. Overall great staff. Great place.
於 2022 年 3 月住了 3 晚
已驗證

10/10 有夠讚

inocencio

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente hotel! Muy buena la atención del personal! Sin duda regresaría a el mismo hotel!!
於 2022 年 3 月住了 2 晚
已驗證

10/10 有夠讚

Terance

喜歡：整潔度、設施服務和住宿環境和硬體
Purpose of my stay was to unplug and this provided exactly that for me in everyway.
於 2022 年 2 月住了 1 晚
已驗證

10/10 有夠讚

Mathias

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Experiência única

Experiência única. Ficamos em uma xabana no Garden com uma banheira ao ar livre. Quarto muito espaçoso com ar condicionado. É bom lembrar de levar repelente por causa dos mosquitos, principalmente se for ficar relaxando na rua de noite. O hotel tem uma recepção incrível, atendimento personalizado e uma piscina na beira da praia de tirar o fôlego.
於 2022 年 2 月住了 1 晚
已驗證

10/10 有夠讚

Santiago

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
El staff muy atento durante toda mi estancia
於 2022 年 2 月住了 3 晚
已驗證

10/10 有夠讚

Claudia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente ubicación, atención y servicio.
於 2022 年 2 月住了 3 晚
已驗證

8/10 不錯哦

Tracy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
First and foremost the reception staff was outstanding! The hut we stayed in was gorgeous as well as the beach and pool...so stunning! There were a few annoyances...they wanted to limited our bottles of water to 2pp/per day and then charge us after that. There is no drinks menu so you are charged different prices (even if ordered the same time of day) depending on what button they choose. We were also charged different prices from the breakfast menu that what was listed and instead of simply changing the bill, (bc the menu stated a lower price) the staff had to argue over it. At this time, it was impossible to charge anything to our room so there was less freedom and the constant reminder to remember your credit card. Most of the staff was excellent, some in the restaurant were inhospitable at times. I believe this is a management issue and could be resolved easily with some kind oversight from them. It would behoove management to set standards at the restaurant for pricing. Overall, we would go back. The location is lovely and away from the pounding of the music in the denser areas of Tulum. Really loved most everything!
於 2022 年 1 月住了 7 晚
已驗證

8/10 不錯哦

Carl

喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff that makes you feel like home, The jungle part was not what we expected it to be so we upgraded to the beach. Which was amazing
於 2022 年 1 月住了 7 晚
已驗證

10/10 有夠讚

Alyssa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Beach luxury

Absolutely beautiful property. The staff was so nice and always went above and beyond to help us. Reyes and Jorge at the beach were great; lots of tequila shots and really yummy French fried. Mau and Julio at the front desk were the best - they were super helpful when assisting us in extending our trip an extra night as our flight was canceled back home bc of snow!! Hotel grounds were never super crowded and we never had an issue getting chairs or beds on the beach. Quiet, peaceful and luxurious. Bathrooms do lack privacy as they are outdoors and only a wall made of twigs separates you from the elements. However, it was literally the only thing I would change if I could!!
於 2022 年 1 月住了 4 晚
已驗證

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體

Peligroso Tulum

El hotel muy bueno, Tulum muy inseguro, peligroso, el próximo Acapulco en puerta.
於 2022 年 1 月住了 2 晚