Really lovely hotel and staff. I arrived in a mood. My suitcase was busted. My Airbnb had turned out to be crap. Juan greeted me in the driveway with a smile and a cool drink. They took care of my bags. I was shown to a very clean and comfortable room in moments. Staff came around to clean daily. Staying at the Kimpton was just the reset I needed.
Julienne
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Tiana
團體旅遊
2025 年 6 月 26 日
喜歡:整潔度
It’s absolutely AMAZING!!!
Tiana
於 2025 年 4 月住了 3 晚
6/10 一般般
NADIA,CD DE MEXICO
情侶出遊
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
la atención en recepción fue mala
NADIA
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Mark
2025 年 6 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
I loved that the staff was super friendly and helpful on everything you can possibly needed during my stay. The Place was clean and it was just a wonderful place to stay in Tulum.
Mark
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Neacail
2025 年 6 月 5 日
Neacail
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Tamika
情侶出遊
2025 年 5 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great experience for my first time in Mexico!
Tamika
於 2025 年 5 月住了 3 晚
10/10 有夠讚
veronica
家庭旅遊
2025 年 5 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice, clean and friendly staff
veronica
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Sheila
家庭旅遊
2025 年 5 月 9 日
喜歡:設施服務
Excellent location and staff is very friendly.
Sheila
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Grant
情侶出遊
2025 年 5 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
One of the best hotel experiences I’ve ever had. While they don’t have every amenity in the world, they have what you need.
They are such amazing people, running an absolutely stunning hotel. Special mentions to Jesus and Ricardo for being so accommodating, resourceful and knowledgeable about Bacalar and all of its wonders. Not only will I come back, I’ll try and do it as soon as possible.
Grant
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Michelle
家庭旅遊
2025 年 4 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was very polite and service from all areas were fantastic! I will miss my favorites for sure ! The hotel is very peaceful and lives up to expectations. I will return and recommend to others !
Michelle
於 2025 年 4 月住了 7 晚
10/10 有夠讚
Marcia
情侶出遊
2025 年 4 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome boutique hotel. Great pool!
Marcia
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Evelyn Janet
寵物同遊
2025 年 4 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me gustó mucho el hotel
.
Nos trataron excelente y atendieron de lujo a mi mascota
Evelyn Janet
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Ingrid,Maybrook
家庭旅遊
2025 年 4 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We will be back!
Ingrid
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Ricardo
家庭旅遊
2025 年 4 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El personal es muy atento y amable
El hotel es muy agradable
Súper recomendable
A
Ricardo
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Erica
2025 年 4 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Erica
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Kelli
情侶出遊
2025 年 4 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The entire staff was incredibly friendly and willing to go above and beyond to help us with whatever we wanted or needed. The hotel is clean, beautiful and peaceful. Our room was aesthetically pleasing, had all that we needed and the bed was large and comfortable. The bikes they have available made riding anywhere in town a breeze!!
Kelli
於 2025 年 4 月住了 4 晚
6/10 一般般
Breneka
情侶出遊
2025 年 4 月 10 日
喜歡:員工素質
The property was visually appealing and so peaceful. The staff was incredibly kind. This hotel is ideal for a relaxing and peaceful getaway, especially if you don’t mind the presence of children. My only concern was a strong odor of mold or mildew that became noticeable while I was sleeping, which was quite unbearable. I recommend addressing this issue with maintenance.
Breneka
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Carl,Montreal
2025 年 4 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Carl
於 2025 年 2 月住了 9 晚
10/10 有夠讚
Hyeonseo
2025 年 4 月 4 日
喜歡:整潔度
Hyeonseo
於 2025 年 4 月住了 2 晚
10/10 有夠讚
David
情侶出遊
2025 年 4 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was great. Arranged a scooter rental for us, delivered right to the hotel. Property itself was very nice, and well maintained. The upper deck by the rooftop pool could use a little TLC. It was pretty quiet, pools were nice, especially on those 30 afternoons. The hotel is halfway between the beach zone and the main Tulum strip. There's a great grocery store within walking distance. Very safe area. Rooms were spacious, well kept, my only complaint is that the shower didn't get hot enough. We will be back next year.
David
於 2025 年 3 月住了 7 晚
10/10 有夠讚
Laurie
2025 年 4 月 2 日
喜歡:整潔度和設施服務
Awesome and relaxing time!! Breakfast and service was lovely!
Laurie
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Erica
情侶出遊, 家庭旅遊
2025 年 4 月 2 日
喜歡:整潔度、員工素質和設施服務
The staff was very friendly. Downtown area was within walking distance. You can use the bikes for free or rent a scooter/ ATVs.