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Kaab Tulum

Photo gallery for Kaab Tulum

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Kaab Tulum

VIP Access

Kaab Tulum

3.5 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Calle Sol Oriente, Entre Calle Escorpion Sur y Av. Coba Sur, Tulum, QROO, 77500

Explore the area

  • Popular LocationDos Aguas Park13 min walk
  • Popular LocationTulum National Park15 min walk
  • Popular LocationCenote Calavera2 min drive
  • AirportTulum, Quintana Roo (TUY)4 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Tulum

Kaab Tulum is located in Tulum City Center, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.

What's nearby

  • Dos Aguas Park - 13 min walk
  • Tulum National Park - 15 min walk
  • Cenote Calavera - 2 min drive
  • Las Palmas Public Beach - 5 min drive
  • Playa Paraiso - 11 min drive

About this property

Kaab Tulum

3.5-star Tulum hotel in Tulum City Center, near Tulum National Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, spa services, and concierge services.
Kaab Tulum offers 25 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking within 33 ft

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Safe
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kaab Tulum Hotel
Kaab Hotel
Hotel Kaab Tulum Tulum
Tulum Kaab Tulum Hotel
Hotel Kaab Tulum
Kaab Tulum Tulum
Kaab
Kaab Tulum Hotel
Kaab Tulum Tulum
Kaab Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 104 out of 162 reviews
5 - Excellent 64%
Rating 4 - Good. 40 out of 162 reviews
4 - Good 25%
Rating 3 - Okay. 7 out of 162 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 162 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 162 reviews
1 - Terrible 6%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
This is a tough one to review, lots of ups and downs with this place. The location is great - free parking and walking distance to everything in town. The people at reception were pretty helpful and the room was comfortable, and the hot water did work if you let it run for a little while. Good place to be based out of if you're exploring the area. As others have noted, the safe didn't work in the room. It took two days to get it sorted but they let us store some things in the office safe in the meantime. What really got me was that they pulled the "gas station" scam on us at a meal. My partner paid with a $500 MXN bill, they said the bill was paid but wouldn't give her a receipt (she took a picture of it before they put it away). When we went to check out they said she had only given them $50 MXN and insisted we pay for the meal again. Taking advantage of customers is bad business, especially when the food was very unremarkable. Convenient place to stay, but I would definitely not stay here again. Dishonesty sucks, and there are loads of other good places to stay.
Stayed 4 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a very friendly staff.
Stayed 6 nights in Apr 2022

1/5 Terrible

Traveled with family
Disliked: Staff & service
Staff was terrible, the front desk lady was not helpful at all, we asked a lot of questions and she really could not give us answers.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice cute hotel, nice staff. nice pool with many people. Helped with Covid testing arrangement, but the service was very slow....
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. It’s very simple but you don’t need more. For the price it is totally worth it
Stayed 4 nights in Apr 2022