Kanak Unique Tulum

Property class: 3.5

Choose dates to view prices

Kanak Unique Tulum provides amenities like a garden and an outdoor entertainment area. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Mezzanine

Room

Luxury Suite, 1 King Bed with Sofa bed, Mezzanine

  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Private Pool, Ground Floor

View from room

Grand Suite, 1 King Bed with Sofa bed, Private Pool, Ground Floor

  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Penthouse, 1 King Bed with Sofa bed, Private Pool, City View

Living area

Premium Penthouse, 1 King Bed with Sofa bed, Private Pool, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Located in La Veleta, a neighborhood in Tulum, Kanak Unique Tulum is in the suburbs. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
23 C.8 Sur La Veleta, Tulum, QROO, 77780

What's nearby

  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    11 min drive - 8.4 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    14 min drive - 7.0 km
  • Holistika Art Walk
    13 min walk - 1.1 km
  • Hospital de Tulum
    19 min walk - 1.6 km
  • Dos Aguas Park
    3 min drive - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN)
    99 min drive

Restaurants

  • Burrito Amor
    6 min walk
  • Vaivén
    2 min walk
  • Delicia
    9 min walk
  • El Aguajito Marisqueria
    5 min walk
  • La Palapa Del Pirata
    8 min walk

About this property

Kanak Unique Tulum

  • Hotel near Tulum Mayan Ruins
  • Kanak Unique Tulum provides amenities like a garden and an outdoor entertainment area. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool along with free cabanas and sun loungers
    • A roundtrip airport shuttle (surcharge), outdoor furniture, and a front-desk safe
    • Smoke-free premises
  • Room features
  • All guestrooms are individually decorated, and feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and separate sitting areas.
  • Other amenities include:
    • Hypo-allergenic bedding, Select Comfort beds, and sofa beds
    • Bathrooms with rainfall showers and designer toiletries
    • 50-inch Smart TVs with digital channels
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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Frequently asked questions

Does Kanak Unique Tulum have a pool?

Yes, this property has an outdoor pool.

Is Kanak Unique Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Kanak Unique Tulum?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Kanak Unique Tulum?

Check-out is at 10:00 AM. Late check-out is available for MXN 500.

Does Kanak Unique Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4000 per vehicle applies.

Where is Kanak Unique Tulum located?

Located in La Veleta, this hotel is within 1 mi (2 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kanak Unique Tulum Reviews

8.2

Very Good

8.8

Cleanliness

8.4

Amenities

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 27 reviews
Rating 8 - Good. 3 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and the property is beautiful for staying in downtown Tulum.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the space was very cute and clean. The private Tub/lounge area was great for the chill days in. Appreciated the daily room cleanings as well
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my room was proper, the parking outside, very quiet.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Oct 2022
Verified review

6/10 Okay

Liked: Cleanliness
The cleaning staff at the property or wonderful. The directions to the property were hard to follow even on the GPS. I feel the property owners could tell you to turn off the highway 307 and go five blocks when you see a certain store . Because there is construction and horrible roads all around a very pretty property of Hotel connect. A larger sign in the parking area to identify the hotel would be good. Not everything was working in the room nor were the correct appliances in the room. Be cautious in booking a room the pictures they show and the room that they call luxury suite with mezzanine and the picture of the private swimming pool is not accurate. If you want the plunge pool or hot tub you have to book unit 1 , 2 or six. The pictures are not accurate for the rooms
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean. The shower was great. The kitchen was well stocked with pots and pans. The apartment was stylish. It looked like the photos, and the bed was comfortable. The AC Mini splits worked well. Our bathroom sink was clogged, and the neighbors upstairs woke us up dragging furniture around. The biggest problem with this rental is that many travelers are having trouble getting into their rental, and if anything goes wrong, it is impossible to get in touch with the owners. A young couple next to us had an apartment code that did not work. They couldn't reach the owner by any means and had to leave to get another hotel. The travelers below us had a problem and couldn't reach the owners after trying for 3 days. Our experience was good, but I did take the precaution of contacting Travelocity before leaving Cancun about the potential problem of getting in. They called the owner three times with no success, but I finally got a WhatsApp confirmation. My advice is to arrive in daytime and be prepared to contact Travelocity about the booking.
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service
I rented this pretty apartment for a staycation as I live in Playa del carmen. Booked it last minute this contributed to the following. Communication was challenging, (what’s app) their payment platform kept declining my card. ( from a major us bank) and I would have to wait an hour between each message for them to send me a new link we tried 2 times till I used an other card. I was meant to check in at 2 and ended up accessing the apartment after dinner. I didn’t get to enjoy the roof top. Jacuzzi the lights where not working and impossible to contact anybody. Locking system on doors is dodgy and hard to operate. I asked for a late check out as they offer it on your site I was rudely declined by the what’s app staff being told at 10:30 I should have already left since the apartment was rented. I just didn’t appreciate their lack of courtesy and of attention to service.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ias savanas no estaban limpias
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El penthouse muy chulo. Tengan en cuenta esta algo escondido pero si lo que buscan es privacidad este es una muy buena opcion.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esto no es un hotel, son departamentos llenos de suciedad, telarañas, basura de rentas anteriores, voy a proceder legalmente en contra de Expedia y de Kanak para que me regresen mi dinero.
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar agradable por el costo, su anuncio muy pequeño y dificil de llegar, no me gusto que no hubo atención personal y cuando tenia duda de el acceso a la habitación , nadie contesto al telefono o respondio el mensaje
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, no se escucha el ruido para nada por sus ventanas antirruido, muy equipado, muy centrado en tulum
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Divino!

Padrísimo lugar, las instalaciones son hermosas, selvático y limpio, la decoración del departamento esta muy linda y todas las amenidades también. La comunicación y detalles para ingresar fueron muy claros y me llegaron un día antes del check in. Super recomendado. Al llegar descubrimos una puerta que nos llevaba al techo y estaba el jacuzzi solo para nosotros!! Lo único que agregaría es un bote de basura en la cocina y un botón fácil de encontrar para la calefacción del jacuzzi.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo esta excelente. Muy cómodo todo y muy limpio. La única observación es que los alrededores no están pavimentadas las calles. Es un poco complicado salir y entrar.Todo lo demás Perfecto.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
me encanto es un lugar muy tranquilo y limpio alejado de todo para relajarse y estar en paz, mi hijo lo disfruto mucho, ademas de que el personal fue muy muy amable con nosotros
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encanto porque esta en un lugar hermoso, es super seguro, el espacio fue perfecto, muy limpio y el personal fue muy amable con nosotros. simplemente hermoso lugar
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altamente recomendado, me encantó la alberca, pequeña pero suficiente para relajarse, volveré, además es muy accesible en precio y de fácil acceso, la limpieza se destaca en este hotel.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel me sorprendió en todos los sentidos, está en buena ubicación, y es bastante limpio, sin duda volveré... Tiene precios accesibles y el personal es muy amable, me dieron sugerencias de lugares para visitar..
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien!!!

Todo muy bien, perfecta ubicación, personal todos muy atentos y dispuestos a ayudar, muy bien equipados con todo lo necesario. Quizá mi único comentario a mejorar serían pequeños elementos de mantenimiento dentro de los condominios, pero son detalles mínimos que se pueden mejorar. Excelente comunicación con la administradora Mariana desde el principio. Volveremos seguramente. Mis hijas lo disfrutaron muchísimo!!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy agusto y muy lindo ;)
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la ubicación de Kanak, la hospitalidad y todo el entorno, esta muy bien ubicado y es muy fácil de llegar a otros lados desde aquí.
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Es bonito el lugar, limpio y muy amables las personas. Cuando realice la reservación, en la pagina seleccione que era con alberca privada , como aparece en la encuesta de la opinión y no fue así, la puerta de entrada a la HABITACIÓN nunca la pude cerrar, aún con las indicaciones que me dieron.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Stayed 1 night in Mar 2023
Verified review

8/10 Good

Stayed 1 night in Mar 2023