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Hotel Panacea Tulum

Photo gallery for Hotel Panacea Tulum

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of Hotel Panacea Tulum

VIP Access

Hotel Panacea Tulum

3.5 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780

Explore the area

  • Popular LocationCenote Crystal4 min drive
  • Popular LocationDos Aguas Park7 min drive
  • Popular LocationSFER IK15 min drive
  • AirportTulum, Quintana Roo (TUY)16 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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View all photos for Romantic Loft, 1 King Bed, Private Pool

Romantic Loft, 1 King Bed, Private Pool

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom

  • 90 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool

Romantic Penthouse, 1 King Bed, Private Pool

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Classic Apartment

Classic Apartment

  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About this area

Tulum

Hotel Panacea Tulum is located in La Veleta, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Enjoy the great outdoors with ziplining, ecotours, and cave exploring, or hop on a moped rental nearby and explore all the area has to offer.
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Map

What's nearby

  • Cenote Crystal - 4 min drive
  • Dos Aguas Park - 7 min drive
  • SFER IK - 15 min drive
  • Las Palmas Public Beach - 15 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

About this property

Hotel Panacea Tulum

3.5-star Tulum aparthotel in La Veleta with 2 outdoor swimming pools
Along with 2 outdoor pools, this aparthotel has a full-service spa and a fitness center. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, concierge services, and tour/ticket assistance are onsite. Each apartment has 2 bedrooms and offers free WiFi and a private yard. Comforts include Egyptian cotton sheets and a down comforter, and also available are a rainfall shower and a Smart TV.
Hotel Panacea Tulum offers 23 air-conditioned accommodations with safes and complimentary toiletries. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Tulum aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.

The spa is open daily.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Spa open daily
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free
  • Children's pool

Dining

  • Free breakfast available daily

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Egyptian cotton sheets
  • Rollaway/extra beds: USD 20.0 per night

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Free toiletries

Entertainment

  • 50-inch Smart TV with cable service

Outdoor areas

  • Terrace
  • Yard
  • Garden

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Window screens
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Things to do

  • Fitness center
  • Yoga classes on site
  • Bicycle rentals on site
  • Ziplining nearby
  • Cave exploring nearby
  • Scooter/moped rentals nearby
  • Ecotours nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 23 rooms
  • Individually decorated
  • Connecting/adjoining rooms avaliable

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See similar properties

Tulum
Tulum
La Veleta
La Veleta
Air conditioned
Air conditioned
Free WiFi
Free WiFi
Guest rating 4.5+
Guest rating 4.5+
Business friendly
Business friendly
Apart-hotel
Apart-hotel
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between 11:00 PM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Late check-in fee: USD 20 for check-in between 11:00 PM and 6:00 AM
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Panacea Tulum
Hotel Panacea Tulum Tulum
Hotel Panacea Tulum Aparthotel
Hotel Panacea Tulum Aparthotel Tulum

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 58 out of 72 reviews
5 - Excellent 81%
Rating 4 - Good. 10 out of 72 reviews
4 - Good 14%
Rating 3 - Okay. 1 out of 72 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 72 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 72 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!
Stayed 2 nights in Feb 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and inviting. Very accomodating. It was in a nice location as well.
Stayed 7 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing stay tucked away from the bustle of the city. A peaceful place to relax, enjoy the pool and sunshine. A bit far from the highlights of city but you can rent a scooter nearby and get anywhere quick.
Stayed 4 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
First and for most I enjoyed my experience there we had a
Stayed 2 nights in Sep 2021