Does Casa Altamar have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Casa Altamar pet-friendly?

No, pets are not allowed at this property.

Self parking is free at this property.

What time is check-in at Casa Altamar?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

Where is Casa Altamar located?

Nestled on the beach, this Tulum hotel is within a 10-minute walk of Cenote Manatí and Tulum National Park. Soliman Bay and Jaguar Park are also within 2 mi (3 km).

Casa Altamar Reviews, Deals & Photos 2026

10/10 Excellent

Andrew

2024/3/7

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel in a great location. Good food and drink at fair prices on offer.

Stayed 3 nights in Mar 2024

10/10 Excellent

Sharon

2026/1/2

Liked: Cleanliness, amenities, property conditions & facilities

This is a small, simple, elegant hotel, very well cared for by a devoted team. Casa Altamar has personality, nice design, beautiful wood finishing/furniture, woven rugs and lampshades, it feels connected to the location. The place is spotless, rooms are cleaned every day. The landscaping is naturalistic and very well done, exotic flowers and palms moving in the breeze. It’s also very functional, the windows have insect screens, it’s air conditioned, there’s a place to wash off sand by the doors. The water for food prep and drinking is purified, coffee, juice and fruit is freely available in the morning. This made me feel almost like a guest in a private home. The location is a 15 minute taxi ride from Tulum town, right on the beach, which is edged with palm trees. We swam every day in the warm sea, saw fishes and a manta ray. You can walk for hours along the beach. The staff here are very special and there is a happy vibe, the restaurant has a terrace with a sea view where you can hang out and enjoy freshly prepared delicious food. Sad to leave! Kudos to Arturo, Amin, John, Diane, Javier and all the staff. Tip: bring water shoes as there are some rocks getting into the sea. Also, you can get a collectiva bus into Tulum for about 35 pesos if you want to party or try other restaurants.

Stayed 7 nights in Dec 2025

10/10 Excellent

Andrea

2025/2/2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect and very good service! Wonderful view of the Ocean ! Delicious Food👍

Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberley

2025/1/23

Liked: Cleanliness, staff & service, property conditions & facilities

Casa Altamar exceeded our expectations. Everyone made us feel welcome and like family. Arturo and literally everyone feels like friends. Our room was beautiful, the food was to die for, and the uncrowded beach was exactly what we were looking for. So thank you to everyone at Casa Altamar for being just the best.

Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

2024/1/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.

Stayed 3 nights in Jan 2024

10/10 Excellent

Aaron

2025/5/12

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great accommodations, well run, delicious restaurant Stayed here 6 nights, absolutely loved it! Beach - 30 feet water to door - kayaks, paddleboards, water shoes, etc. kayaked each day, and always got equipment - BEST place overall was 2 hammocks at end of the pier! Maintenance - many other properties have 'sargasso' problems - thick, smelly, decaying seaweed - Casa Altamar shovels and removes sargasso daily to keep beach clean - similar diligence cleaning bird poop off pier, vs other nearby hotels Staff - Arturo, Javier, Armin, and others all excellent! - learned our names, food preferences, assisted concerning sites, or refilling bottles - spoke English at least as well as my Spanish :) Restaurant - AMAZING! small menu, but everything *fresh*, well-prepared and presented - favs are tacos arracheras, skirt steak, and everything shrimp - directly above our room - but closes at 9:30PM. happy whole area quiet by 10PM Couple negatives - room advertised as having kitchenette, balcony, and 'laptop compatible safe' - no kitchen, or even mini-fridge in room - tiny (3 sq ft) area outside a sliding door just to hang clothes to dry - safe fits passports or smartphones max. not anchored, and weighs 5 pounds That I'm giving a 5-star review despite the issues says a lot about how great Casa Altamar is. These issues need fixed - with the room, or the listing. However, the property is just so stellar in general. Would definitely want to stay here again next time in Tulum!

Stayed 6 nights in Apr 2025

10/10 Excellent

Rebekah

2025/11/18

Liked: Cleanliness, amenities, property conditions & facilities

Our room was beautiful, comfortable and spacious. We loved the pool and ocean access, and lounging on the beach. The staff at Casa Altamar were the best we met on our 2 week trip to Mexico. They were so kind, accommodating and thoughtful. Tulum is a unique destination, with different "zones," each with their own vibe. Casa Altamar is north of the town center and "party" beach area. That means you get a quiet and secluded beach (huge plus!) It is a 15min drive to town if you want to explore other parts of Tulum and there are only a few restaurant options nearby, though the hotel's own restaurant is tasty and reasonably priced for the area. It isn't a sandy entry-point beach but the water is beautiful to swim in, they provide snorkels, paddleboards and kayaks.

Stayed 3 nights in Nov 2025

10/10 Excellent

Janet

2025/2/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful space.

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

2020/1/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the relaxing atmosphere and hospitable staff.

Stayed 2 nights in Jan 2020

10/10 Excellent

Margaret

2023/9/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachside stay

Amazing, staff always friendly, felt like home!

Stayed 5 nights in Sep 2023

10/10 Excellent

Adelaide

2024/12/21

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water.

Stayed 4 nights in Dec 2024

10/10 Excellent

Ania

2025/2/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We felt so lucky to have our time at Casa Altimar! It's a sweet little boutique (gem) of a place that we'd certainly hope to travel back to. The friendly atmosphere, delicious food and gorgeous views for days along with the hammocks, sporting gear and loungers was just perfect! Thank you so much for a relaxing time.

Stayed 2 nights in Feb 2025

10/10 Excellent

Christina Dahl

2025/1/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and staff

What an amazing hotel with private beach and pool and bit outside of Tulum city. The staff was wonderful and they went above and beyond. The food on the hotel was also very good and the chef was up for making us food outside of the menu. I would for sure recommend this place for people who wants to visit to Tulum but don’t want to live in the busy, party area.

Stayed 6 nights in Jan 2025

10/10 Excellent

Christie

2023/1/23

Liked: Cleanliness, staff & service, property conditions & facilities

I loved everything about this hotel. The location, the staff, the food, the vibe, and the views were unreal. I can’t wait to go back!

Stayed 3 nights in Jan 2023

10/10 Excellent

Jeroen

2024/2/1

Liked: Cleanliness, staff & service, amenities

This very sympathetic small scaled hotel offers you a high quality time of staying at a clean beach, clean room, great friendly staff and fantastic food from breakfast till diner. The aqurate and excellent housekeeping service makes it complete.

Stayed 5 nights in Jan 2024

10/10 Excellent

Wesley

2024/2/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.

Stayed 3 nights in Jan 2024

10/10 Excellent

Anja

2022/11/2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful small and quite hotel off Tulum‘s main spots. Amazing views. Good food. And most important really great staff! Would recommend to family and frieds to stay there when in Mexico/Yucatan/Tulum area.

10/10 Excellent

Chandi

2022/12/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, secluded hotel

We had a great time relaxing on the beach; the service and food were impeccable! It is pretty secluded from other places, so if you want to travel around, I'd recommend having a car (though the road to the hotel is rough). We just hung out for 3 days, with walks along the beach.

Stayed 3 nights in Nov 2022

10/10 Excellent

Anne-Sophie

2024/1/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and relaxing

As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.

Stayed 2 nights in Jan 2024

10/10 Excellent

Denleen

2023/8/25

Liked: Cleanliness, staff & service, property conditions & facilities

I really enjoyed staying a week.The hotel is very clean and beautiful. The food was very good.I ate at the hotel almost everyday. Delicious! Arturo was super nice. He greeted me and my son upon arrival. Very welcoming! Arturo and his staff was excellent. Great hotel, food and staff.

10/10 Excellent

Travis

2023/8/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We won’t stay anywhere else.

This place is amazing, it’s a stunning location with world class service and food. Snorkeling in the protected bay was the highlight for us. Crystal clear water, no seaweed and tons of marine life. I can’t believe the deal we got on the place. I would have paid more and been completely happy. Excellent value away from the crowds in Tulum proper.

Stayed 2 nights in Aug 2023

10/10 Excellent

biju

2023/3/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet. Reclusive. Need a car to get to dining options. Breakfast in the hotel is reasonable ( continental) and no warm items.

Stayed 3 nights in Mar 2023

10/10 Excellent

Tera

2023/11/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I cannot say enough about what a great experience this was. If you are looking for somewhere to stay that is beautiful, quiet, not touristy, with great food, this is the place for you. The beach was amazing with glorious sunrises. My room was beautifully decorated and comfortable. The staff were the absolute best! I was a solo traveler and felt safe, comfortable, and welcomed. I will definitely be back. The only thing I would change is I would stay longer!

Stayed 6 nights in Nov 2023

10/10 Excellent

Ruthie

2024/2/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!

Stayed 7 nights in Feb 2024

8/10 Good

Leslie

2023/3/10

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely location. Quiet. Wonderful staff. There’s a center right down the road, within walking distance. Found this out when we were in town doing a biking tour. Not sure why they didn’t tell us about the obvious one practically on their property. We paid for 3rd floor ocean-view room but got a first floor side room with a barely view. :( It was nice, but we felt like the couple in White Lotus who got the wrong room. Power was out frequently but not their fault. Otherwise wonderful stay.

Stayed 4 nights in Mar 2023

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