Aparthotel

Bakal Residences by Ruha

Property class: 4.5

Choose dates to view prices

Located close to Tulum National Park and Playa Paraiso, Bakal Residences by Ruha provides 9 poolside bars, a rooftop terrace, and a shopping mall on site. Treat yourself to a massage or other spa services. In addition to car rentals on site and a 24-hour gym, guests can connect to free in-room WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Spa
The current price is NT$1,055
NT$2,123 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Penthouse

A modern bedroom with a large bed, wooden headboard, and a macrame wall hanging.

Deluxe Penthouse

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite

A modern bedroom with a bed, bedside table, and a view of the outdoors through large windows.

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

A hotel room with a large bed, wooden headboard, two bedside lamps, a ceiling fan, and a wardrobe with frosted glass panels.

Deluxe Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Bakal Residences by Ruha is in a shopping district. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Tulum Beach are two other places to visit that come recommended. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
Calle Sol Ote. Colonia Huracanes, Tulum, QROO, 77760

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    14 min walk - 1.2 km
  • Dos Aguas Park
    13 min walk - 1.1 km
  • Hunab Lifestyle Center
    14 min walk - 1.2 km
  • Hospital de Tulum
    19 min walk - 1.6 km
  • Cenote Calavera
    3 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO)
    44 min drive

Restaurants

  • Starbucks
    6 min walk
  • La Regia Tulum
    3 min walk
  • El Capitán
    5 min walk
  • Tacos y tortas el tio
    5 min walk
  • Alfonsina Café
    5 min walk

About this property

Bakal Residences by Ruha

  • Luxury aparthotel near Tulum National Park
  • Located close to Playa Paraiso and Tulum Mayan Ruins, Bakal Residences by Ruha provides 9 poolside bars, a rooftop terrace, and a shopping mall on site. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a 24-hour gym.
  • Other perks include:
    • 2 outdoor pools along with sun loungers and pool umbrellas
    • Free self parking
    • Limo/town car service, continental breakfast (surcharge), and bike rentals
    • Express check-out, evening entertainment, and smoke-free premises
  • Room features
  • All 119 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Childcare services and cribs/infant beds
    • Bathrooms with rainfall showers and hair dryers
    • 43-inch Smart TVs with streaming services and digital channels
    • Kitchens, full-sized refrigerators/freezers, and microwaves

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Frequently asked questions

Does Bakal Residences by Ruha have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–11:30 PM.

How much does it cost to stay at Bakal Residences by Ruha?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at Bakal Residences by Ruha on 2026/10/29 start from NT$1,055, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bakal Residences by Ruha pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bakal Residences by Ruha?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Bakal Residences by Ruha?

Check-out is at 11:00 AM.

Where is Bakal Residences by Ruha located?

Located in Tulum City Center, this luxury aparthotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Tulum Beach and Playa Paraiso are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bakal Residences by Ruha Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 21 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay at Bakal Tulum. Location is perfect 👌 Emmanuel is awesome! Will definitely stay again 🙂
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, safe location, great location!
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay. Basics as internet and A.C. working great. Hotel is so clean and the location unbeatable Looking fw to return
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place, convenient location, nice staff, Emmanuel was always attentive and helpful, the night security staff as well especially Agustin and Jorge. Inside parking, nice room amenities and distribution.
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at the Bakal was wonderful. The room I stayed in was kind of small, but it had everything that I needed. The property is really nice and it’s in the middle of the local community. I felt safe. It’s not far from the beaches. I will stay there again.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Street view room was noisy, vehicle's and barking dogs every night. Good location, within walking distance to shops, stores, restaurants, and food carts.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Perfect for family

- We traveled with 2 small children, and the place was perfect; it was family-friendly and quiet. - Both the, furniture, and equipment were brand new, clean, and of high quality. - Pleasant check-in. - The location was central, close to shopping centers and restaurants. - There is private parking, and it is a short distance to the Hotel Zone. - Room service was very good. Nice staff. - There were a lot of mosquitoes in the outdoor area when it rained, which was expected everywhere in Tulum.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great location in new building.

For a solo stay, the place was perfect. My room was a studio on the 4th floor. Comfortable bed, good black out blind, good A/C, nice balcony. The location was walking distance to lots of restaurants and shops. On arrival I walked from the ADO bus station - it was less than a mile and simple. The concierge and front desk were friendly & helpful. There was still construction going on in the building. Multiple rooms/apartments were still being worked on - a little noisy but not bad.
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Perfect location for a young family

Fantastic location in Tulum, located near many restaurants and various taco stalls. 2 pools to toggle between to beat the heat. Very clean facility. Emmanuel in particular was super helpful with organizing our airport transport and ensuring we had a child seat for our 2 year old daughter. He was more than happy to answer any questions we had about beaches, cenotes and everything in between. Would definitely recommend! Additionally, if you splurge for a PH suite, you get access to your own private plunge pool, in addition to the 2 seperate hotel pools, which our little daughter absolutely loved
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Amenities
We had a great time here, unfortunately we were meant to stay in the penthouse, but when we arrived it had a leak in the ceiling from the plunge pool that cold not be fixed. Rooms are still being finished in the building. The elevator was also out for 3 days and not fixed by the time we left. There is no swim up bar. The rooftop pool was great and the gym. It is pretty self service and you need to ask for things like towels and tpaper. The studio apartment is pretty small so if you have alot of luggage it might get a bit awkward moving around. The best part of the stay was Emmanuel the bakal concierge he was great and available 24hrs it seemed. He had great tips on things to so and able to make bookings and great recommendations. Always willing to help and nothing was a problem. Make sure you get electric bikes to get to the beach and ruins. A must is illos restaurant had so much fun there. Thank you Emmanuel for all that you did to make this a memorable experience for us. We had a great time!!!🙂
Stayed 11 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely and well kempt, open front entrance and front desk where check in was a breeze. Night time was guarded to ensure parametre was safe Comfortable bachelor suite with balcony for solo travel or a couple.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Family stay

We stayed at Bakal Tulum for 8 days in the penthouse suite - 2 adults and 1 child.
Stayed 8 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was walking distance from great restaurants, bars and nightlife
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Beautiful condos close to restaurants, shops and supermarket. Walkable to everywhere. Concierge and front desk attentive and extremely helpful.
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
There was no restaurant on site, however there were restaurants near by. There was a supermarket very close by. The pavement is not suitable for wheelchair. Room was great just for a couple. Transport to Tulum airport was good.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Hola
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness
There is nothing good about that place.
Stayed 9 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness
Bra lägenhet i förhållande till pris. Hyrde penthouse lägenhet och uteplatsen med tillhörande kök var inte städat samt saknades det utemöbler
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es un lugar bonito y cómodo. Tienes lo necesario para pasarla bien. Y la comunicación muy buena
Stayed 7 nights in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Bien
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, room comfort, communication
El edificio es nuevo, aún hay algunos acabados en proceso pero la habitación cuenta con todo lo esperado, una cocina muy completa, refrigerador y electrodomésticos necesarios. Aire acondicionado y ventilador. El baño también está muy bien.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place. Staff was amazing
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dejan muy poco shampoo y acondicionador. Reservé una habitación para 4 personas y solo hay una cama y 1 sofa muy pequeño, a penas para un niño.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente hotel, instalaciones nuevas y de lujo, personal amable y muy atento a nuestras necesidades incluso previo a nuestra llegada. Ubicado en una avenida que te lleva a todo, cerca hay un Chedraui. Si vuelvo Tulum regresaría a este hotel.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Instalaciones y equipamiento del cuarto excelente, privacidad y comodidad.
Stayed 3 nights in Jul 2024