Located close to Tulum National Park and Playa Paraiso, Azura Tulum provides a free daily manager's reception and a rooftop terrace. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Located in Tulum City Center, a neighborhood in Tulum, Azura Tulum is in a shopping district. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Tulum Beach are two other places to visit that come recommended. Discover the area's water adventures with scuba diving, snorkeling, and windsurfing nearby, or enjoy the great outdoors with ecotours. Visit our Tulum travel guide
Located close to Playa Paraiso and Tulum Mayan Ruins, Azura Tulum provides a free daily manager's reception and a rooftop terrace. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
A children's pool along with sun loungers
Free self parking
A roundtrip airport shuttle (surcharge), express check-out, and barbecue grills
Multilingual staff, bicycle parking, and a water dispenser
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate dining areas.
More amenities include:
Bathrooms with designer toiletries and showers
40-inch Smart TVs with cable channels
Wardrobes/closets, separate dining areas, and kitchens
Check-in start time: 3 PM; Check-in end time: 5:30 AM.
What time is check-out at Azura Tulum?
Check-out is at noon.
Does Azura Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.
Where is Azura Tulum located?
Located in Tulum City Center, this aparthotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Tulum Beach and Playa Paraiso are also within 6 mi (10 km).
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Reviews
Azura Tulum Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
8.8
Location
9.8
Staff & service
9.8
Property conditions & facilities
Rating 10 - Excellent. 40 out of 47 reviews
10 - Excellent
40
Rating 8 - Good. 7 out of 47 reviews
8 - Good
7
Rating 6 - Okay. 0 out of 47 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 47 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 47 reviews
2 - Terrible
0
Reviews
Verified review
10/10 Excellent
Verified traveler
2025/1/8
Liked: Cleanliness, room comfort, communication
Good place and people
Spacious rooms with great amenities and within easy walks of all the stores and restaurants I wanted to visit. It's far enough away from the main street that it's relatively quiet. My room had a full kitchen and they made sure I always had plenty of drinking water.
Stayed 5 nights in Jan 2025
Verified review
10/10 Excellent
allison
2023/2/15
Liked: Cleanliness, amenities, property conditions & facilities, communication
We are repeat visitors and always have a great experience! The rooftop is lovely for relaxing and they will go out of their way to meet your needs!
Stayed 7 nights in Feb 2023
Verified review
10/10 Excellent
Jason
2021/12/24
Liked: Cleanliness, room comfort, communication
Great
Great place. The only thing is sometimes during late hours there is no front desk, but you will have a key to enter. The location is pretty good. Hot water, no problems with toilet.
Smooth check in. They let us access the room before 3pm. Friendly staff, helpful and professional.
The place was immaculate and bright.
Did not manage to get the TV to work
Excellent customer service provided by the hotel staff. Super helpful as well. The amenities are great, you have everything you need at your disposal. Absolute great experience! Would recommend 10/10
O Hotel é maravilhoso, muito confortável. Um pouco distante da praia, mas excelente custo benefício. O pessoal é excelente, muito prestativo e o atendimento Maravilhoso.
A refreshing and nicely styled place to stay in Tulum. The rooftop is a great space to lounge around and enjoy the sunset. Overall a good location easily walkable to everything. The complimentary breakfast basket is a great touch, and the staff were all easy going and helpful.
Great location in downtown Tulum, walking distance to most of the dive shops and a quick shuttle to the beach. Terrific service and staff, highly recommend.
Foi um ótimo período. O hotel se destaca. Fomos em família. Com criança de 1 ano, tínhamos geladeira, fogão, microondas e todas condições de bons cuidados. Ar condicionado e ventilador, berço para bebê. Apenas o chuveiro tinha baixa pressão de saída da água. Além disso nos confundimos um pouco com a água que poderia ou não ser consumida. O melhor é comprar água e levar para o hotel para evitar problemas maiores. Estacionamento é na rua, eum frente ao hotel. Netflix disponível mas pela noite pode ser mais devagar. Ótima recepção é bom café da manhã no quarto.
The suite was very large with two master bedrooms. It is very recent, everything is modern and in good condition. The service is very personalized and friendly. The location is perfect, Just one block away from all shpos and restaurants. I highly recommend the hotel. We had a very pleasant stay.
Nos parecio bueno en general, la atención es muy buena, la terraza está muy buena para admirar la puesta de sol, se necesita carro ya que esta lejos de la playa, pero mi familia estuvo contenta.
Muy buena opción de alojamiento en Tulum para familias, los cuartos están muy limpios y cómodos así como las instalaciones del pequeño edificio, cuentan con cocinetas, refrigerador, etc. Ubicado en el centro de tulum. los muebles son relativamente nuevos.
Sabine was an amazing member of the staff with nothing too much trouble and we were sorry that we left very early and not able to say goodbye to her and to thank her more for all her help. Sabine THANK YOU!!!
kleines Hotel mit 6 Suiten (voll ausgestattetes Appartment) ca 400m vom Ortskern mit Restaurant und Shops. Nachts trotzdem ruhige Lage. Morgens wird ein kleiner Frühstückskorb gebracht
Amazingly comfortable, quiet and well equipped boutique hotel in central Tulum
town. Walking distance to everything in town and a short ride to the beaches, ruins and many cenotes. The rooms feature everything you will need to comfortably enjoy your stay and the rooftop sitting pools are the perfect place to cool down and enjoy a drink after a hot day. Definitely recommend!
Loved loved loved this hotel. I actually booked last minute after having some trouble with my other accommodation (it did not have a/c) and was pleasantly surprised with how accommodating the ladies at the front desk were for me! I was very impressed with the room itself. Clean, comfortable bed, hot water, fully equipped kitchen, good wifi and cute little rooftop! I didn't use the tv at all since I was out and about but they did have Netflix available. It was so nice to come back to this cute hotel and spacious cool room after a long day in the sun. Also there are so many yummy restaurants nearby and I felt very safe as a female traveling solo! I highly recommend it and will be back:)
The room is so nice, the best place of this trip, even better than Marriot. It is clean and felt like home, quiet, easy access. They provide clean water for both drinking and teeth-brushing, snacks, coffee, fresh flower, and all the stuffs you need in the kitchen, and the lovely customized tips for guests. We should stay here for at least one week! The wifi is fast speed and the rooms are bright. People there are very nice and helpful. We did not add photos, but the photo in the website is true and as beautiful as the real ones.
Jättefint hotell! Vi bodde i en 2-rumslägenhet, som var väldigt rymlig. Personalen var bra och gjorde allt för att vistelsen i tulum skulle bli så bra som möjligt. Små detaljer som höjde betyget var exempelvis att lägenheten var utrustad med snacks, popcorn, varsin öl och varsin cola när vi checkade in. Man fick strandhandukar i en lite väska att ha med till stranden och alltid då och då stod där en bukett med blommor i en vas då vi kom hem från stranden!
Everything is bright and clean. Staff very friendly and helpful in planning activities, calling taxis and making restaurant reservations. We had a full kitchen, living room and bedroom. Nice shower. Complimentary Coronas in the refrigerator after a long day of traveling brightwas a very nice touch! There is some local street noise-- vendors hawking their goods via bicycle and honking a little horn to get people to come out of their homes. Gentrification is in process. Across the street from this boutique hotel are cinder block houses with tin roofs. The neighborhood felt very safe, as long as you have some street smarts and stay on the main roads, there are always people about.
Very pleasant hotell and great staff. One day I complained a bit regarding some noisy construction going on in the building next door. The noise stopped and we got a bottle of sparkling by the staff. Very helpful recommending, restaurants, bars, visits to do and things to see. Very few guests so the top roof terrace felt like our own.