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庫塔佩瑪塔飯店的評分

4 out of 5
庫塔佩瑪塔飯店
Jl. Kediri No. 5, Tuban, Bali

評論

7.8

不錯哦

10 分，有夠讚；119 則評論中有 37 則" "
8 分，不錯哦；119 則評論中有 48 則" "
6 分，一般般；119 則評論中有 22 則" "
4 分，不太好；119 則評論中有 8 則" "
2 分，很糟糕；119 則評論中有 4 則" "

7.6/10

整潔度

8.2/10

員工素質

7.6/10

設施服務

7.4/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Kanishka

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚

8/10 不錯哦

János

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Gary

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 12 晚

8/10 不錯哦

Michael

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed one night for an early flight. Super close to the airport and they organized taxi for early pickup. Would stay here again if I needed proximity to the airport.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Sudhakar

家庭旅遊
喜歡：員工素質
Cordial Staff. Need more Vegetarian Food. Small eats munchies would be welcome to accompany drinks and beer. Linen should be fully washed and clean .
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Zakaria

於 2023 年 9 月住了 3 晚

10/10 有夠讚

annika

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are amazing. Nothing was any problem. Took me to atm machine, to nearest mall, quite a walk away, off to buy another suitcase and drop off to airport (only 10 mins away)courtesy car. Twin, king single very comfy beds and good size room, with full breakfast, including Indonesian selection. Very reasonably priced. Plan to go back there next year
於 2023 年 9 月住了 4 晚

8/10 不錯哦

Samir

於 2023 年 7 月住了 8 晚

6/10 一般般

nancy

團體旅遊
不喜歡：住宿環境和硬體
Very dilapidated hotel that was once grand. Great staff, rooms large but dingy. Pool not bad. Food terrible.
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Sunny

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff is very helpful.. we had different room booked but that room was in dark area they changed immediately.. food was amazing too but unfortunately not much option for vegetarian people .. if u need anything just talk to Vishnu.. we asked him to stay back later check out time he gave us extra 4-5 hours without extra charge .. nice view friendly staff what else u need ..
於 2023 年 6 月住了 4 晚

8/10 不錯哦

Viktors

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚

8/10 不錯哦

Teresita

喜歡：員工素質和住宿環境和硬體
Staff are accomodating. And they assist in calling for tansporation
於 2023 年 3 月住了 1 晚

4/10 不太好

真實旅客

於 2023 年 2 月住了 3 晚

10/10 有夠讚

Ayako

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ホテルは広いしキレイでスタッフも親切でとても気に入りました！ただ近くで爆音でお祈りの
於 2023 年 1 月住了 8 晚

6/10 一般般

William

喜歡：整潔度和員工素質
This would be good as an over nighter near the airport
於 2023 年 1 月住了 1 晚

2/10 很糟糕

Jamie

8/10 不錯哦

Khaled

於 2022 年 12 月住了 1 晚

10/10 有夠讚

Daniel

10/10 有夠讚

真實旅客

於 2019 年 4 月住了 1 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Sir/Madam, Thank you for beaming such a great score to us. We are glad to know that you are satisfied with our touch and product. Look forward to welcoming you again in near future. Cordially yours

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2020 年 1 月住了 1 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Sir/Madam, Thank you for beaming such a great score to us. We are glad to know that you are satisfied with our touch and product. Look forward to welcoming you again in near future. Cordially yours

4/10 不太好

Billy

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Transittting.
於 2019 年 12 月住了 1 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Billy, Thank you for giving us a review, Look forward to welcoming you again in the near future

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 2 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Sir/Madam, Thank you for beaming such a great score to us. We are glad to know that you are satisfied with our touch and product. Look forward to welcoming you again in near future. Cordially yours

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
スタッフの丁寧な対応に満足です。
於 2019 年 11 月住了 1 晚
Permata Kuta Hotel 於 2020年8月28日回覆
DEar Sir/Madam, Thank you for giving us a review, Look forward to welcoming you again in the near future Best regards,

10/10 有夠讚

LucieyMark，Ibiza

情侶出遊
喜歡：整潔度、員工素質和設施服務
Personal muy amable de comedor y del bar de la piscina. En recepcion falta un poco profesionalidad,muchas preguntas nuestras no sabían responder....limpieza bien,lo que es del limpieza diaria, pero a fondo el baño necesitaba un retoque fuerte. Nos encantó el servicio de poder pedir por teléfono la comida para la habitación, era un lujazo 🥰 los chichos que han subido la comida fuen unos amores❤ gracias 😊.....el desayuno magnífico de verdad tantas cosas para elegir y el personal siempre pendiente si no te falta algo 🥰 .....en ultimo quiero dar gracias grandes a los chicos de comedor,restaurante y cocina para hacer la sorpresa de cumpleaños pa mi chico🙈❤ MUCHÍSIMAS GRACIAS SOÍS LOS MEJORES!!!!! La tartita era riquísima❤ GRACIAS por hacernos las vacaciones tam bonitas. Besos de Lucie y Mark
於 2019 年 11 月住了 4 晚

8/10 不錯哦

SS

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
結構良かったが、週末大型バスで来る ジャワの団体が 超うるさかった
於 2019 年 10 月住了 20 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service and excellent value and an authentic feel.
於 2019 年 10 月住了 1 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Sir/Madam, Thank you for taking your time to share your experience during your stay with us. We are very pleased to know that you had an enjoyable Permata Kuta Hotel experience On the behalf of the entire team, we would like to thank for choosing our Hotel and we look forward to welcoming you back for another fabulous experience. Best Regards

10/10 有夠讚

Kathy，Perth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The area was good. Service was good, they gave upgrade room for me and my parents . excellent . Breakfast could be better
於 2019 年 9 月住了 5 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Kathy, Thank you for taking your time to share your experience during your stay with us. We are very pleased to know that you had an enjoyable Permata Kuta Hotel experience On the behalf of the entire team, we would like to thank for choosing our Hotel and we look forward to welcoming you back for another fabulous experience. Best Regards

6/10 一般般

cs100

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
不喜歡：整潔度
Beautiful lobby and great breakfast buffet. The bellman who picked us up from the airport was so kind and helpful. Our room wasnt so clean though. My bed sheets were dirty and the bath towels are old. The shower doesn’t have a holder to put your body wash, shampoo, etc... We only stayed for one night so I didnt complain. all of the staff are great here though.
於 2019 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff very friendly and helpful. Not much but electricity needs some maintenance
於 2019 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
部屋によりますが、シャワー・Wi-Fiが弱かったです。空港送迎や朝食BOXなどのリクエストは対応していただけたのでサービスはとても良いと思います！
於 2019 年 9 月住了 1 晚

2/10 很糟糕

JON，London

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was sleeping and woke up to bed bugs on the bed in my hotel room. The management lied and said it was their first time to encounter such problem when someone had already written a review about having bed bugs in their room as well. Did not offer a refund but rather a massage ind return for bed bug bites. I declined. This is by far the WORST hotel I've ever been to. Don't book here.
於 2019 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
於 2019 年 9 月住了 1 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Mr/Madam, Thank you for beaming such a great score to us. We are glad to know that you are satisfied with our touch and product. Look forward to welcoming you again in near future. Cordially yours

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
割引で2000円弱で泊まれました。凄い清潔で、部屋にバスタブもあり、快適に過ごせました。トランジットで短時間の滞在だったのが残念な位。深夜着で無料の送迎を頼みましたが、ちゃんと迎えに来てくれました。場所的にここに何泊もしてバリを観光は厳しいですが、トランジットや深夜着で1泊するのはお勧めです。日本人の連れ回しツアーも泊まってました。
於 2019 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
The pool is an amazing oasis; perfect relaxation place. Rooms need an upgrade on their furniture, although for the price it was good. A/C is not as cold as it should be. Breakfast is ok. Service is excellent. Very nice people and willing to assist you. Thank you! I had an incredible experience in Bali.
於 2019 年 5 月住了 2 晚

10/10 有夠讚

真實旅客

於 2019 年 8 月住了 1 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Sir/Madam, Thank you for giving us a review, Look forward to welcoming you again in the near future Best regards

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
I get annoyed to see the little notices in hotels stating they care about the environment and the amount of detergents used daily. What a joke .. its to save them $$. If they cared about the environment they would have water filling stations and bulk dispensers in rooms and quit the use of single use plastic items.
於 2019 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

於 2019 年 7 月住了 1 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Sir/Madam, Thank you for giving us a review, Look forward to welcoming you again in the near future

10/10 有夠讚

Sri kanth reddy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 2 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Sri Kanth reddy, Thank you for beaming such a great score to us. We are glad to know that you are satisfied with our touch and product. Look forward to welcoming you again in near future. Cordially yours

8/10 不錯哦

Ian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel- just stayed overnight in transit. Airport pickup was easy
於 2019 年 7 月住了 1 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Ian, Thank you for taking your time to share your experience during your stay with us. We are very pleased to know that you had an enjoyable Permata Kuta Hotel experience On the behalf of the entire team, we would like to thank for choosing our Hotel and we look forward to welcoming you back for another fabulous experience. Cordially yours,

8/10 不錯哦

James&chloe，Key West

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel, very clean. Ok as transition place to stay.
於 2019 年 4 月住了 1 晚
Permata kuta hotel 於 2020年8月28日回覆
Dear James and Chloe, Thank you for beaming such a great score to us. We are glad to know that you are satisfied with our touch and product. Look forward to welcoming you again in near future. Cordially yours

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Für eine Nacht in Ordnung, sehr dicht am Flughafen und Shuttle inkl. Wir hatten ein Zimmer mit Pool Zugang gebucht aber poolzugang würde ich das nicht nennen. Es war leider auch sehr bis in die Nacht durch andere Gäste.
於 2019 年 6 月住了 1 晚

10/10 有夠讚

wakako

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
スタッフの対応も丁寧でホテルも綺麗でしたのでまた利用したいです。
於 2019 年 6 月住了 1 晚
Permata Kuta Hotel 於 2020年8月28日回覆
Dear Wakako, Thank you for giving us a review, Look forward to welcoming you again in the near future

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wow! This Hotel is very nice. The swimming pool is beautiful and clean. The breakfast was delicious and complete. The staff was friendly. The free stuttle to the airport is perfect too. 10/10.
於 2019 年 5 月住了 3 晚
Permata kuta hotel 於 2020年8月28日回覆
Dear Mr/Madam, Thank you for taking your time to share your experience during your stay with us. We are very pleased to know that you had an enjoyable Permata Kuta Hotel experience On the behalf of the entire team, we would like to thank for choosing our Hotel and we look forward to welcoming you back for another fabulous experience. Cordially yours,

8/10 不錯哦

真實旅客

於 2019 年 5 月住了 1 晚
Juli 於 2019年5月27日回覆
Dear Mr/Madam, Warmest greeting from Permata Kuta Hotel. Firstly, we would like to thank you for taking the time to review us on Expedia , Guest feedback is very important to us and greatly appreciated by all of our team member. Please do let us know whenever your next holiday plan brings you back to Bali, as we always look forward to welcoming back at Permata Kuta Hotel. Best regards,

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything is great. Supef friendly staff and room very clean
於 2019 年 4 月住了 4 晚
Juli 於 2019年5月27日回覆
Dear Mr/Madam, Warmest greeting from Permata Kuta Hotel. Thank you for taking the time to write your comprehensive comments and thank you sharing your holiday with us. We highly appreciated your feadback. Looking forward to being of service to you again in the future. Best regards,

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度
Millipede and stains in the bathroom
The pick up at the airport was a great deal. The nice driver was waiting for a couple of hours due to long queue and slow service at Immigration (as it happens always in Bali airport as they said). One of the front desk guy is nice and can communicate in English, while the others are nosy and loud as they are speaking in their language. The hotel recreational facility like pool table is not free, you have to pay per hour if you wanna play billiard. The room is spacious but the bathroom is not clean, there were stains on the floor and bathroom door wood frame had fluid oozing due to a rotten wood. A millipede was crawling up my husband's leg. And hotel's buffet breakfast really sucks.
於 2019 年 3 月住了 2 晚
Yudy Suardana 於 2019年4月9日回覆
Dear Anonymous, Thank you very much for sharing your stay experience at Permata Kuta Hotel. We really appreciate both positive and negative review. Regret to hear that there are few things during your stay which failed to meet your expectation, thank you for bring up this matters, trust that it will allow us to improve our quality in the future and we will absolutely review and take an action to follow it up. Once again please apologize for the inconvenience, We do hope that the remainder of your stay in Bali was the most enjoyable one. Yours sincerely,

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 1 晚
Yudy Suardana 於 2019年4月9日回覆
Dear Anonymous, Thank you for beaming such a great score to us. We are glad to know that you are satisfied with our touch and product. Look forward to welcoming you again in near future. Cordially yours

8/10 不錯哦

Treasurehunter，Darwin

喜歡：整潔度和員工素質
:) welcoming spot for a family, lovely pool area, clean spacious rooms
於 2019 年 3 月住了 1 晚
Yudy Suardana 於 2019年3月30日回覆
Thank you for taking your time to share your experience during your stay with us. We are very pleased to know that you had an enjoyable Permata Kuta Hotel experience On the behalf of the entire team, we would like to thank for choosing our Hotel and we look forward to welcoming you back for another fabulous experience. Cordially yours,

8/10 不錯哦

真實旅客

於 2019 年 3 月住了 1 晚
Yudy Suardana 於 2019年4月3日回覆
Thank you for giving us a review, Look forward to welcoming you again in the near future

8/10 不錯哦

かに

喜歡：整潔度、員工素質和住宿環境和硬體
空港到着が深夜であったため、空港近くで送迎無料のホテルを探し、こちらのホテルを利用しました。予定通り迎えに来ていただき、チェックインできました。エレベーターがあり、思い荷物の持ち運びも不自由なく、部屋は清潔でコスパが良いと感じました。深夜到着、早朝出発の場合、利用価値が高いと思います。
於 2018 年 9 月住了 1 晚
Yudy Suardana 於 2019年3月30日回覆
I am so delighted to learn that you had a great and memorable time with us! It is our commitment to always provide an exceptional services to our esteemed guests. Thank you for staying with us and I am looking forward to welcoming you back soon again. Cordially yours,