Find Family Hotels in Tri-Cities, TN

"Had to change rooms because ac unit was destroyed. New room had the old unit in it that never got cool enough. We were moved to the 4th floor and the ceiling had water damage all over it. The tv was very outdated. We left before breakfast was even served. I couldn’t imagine… we have always stayed at holiday inn express as a safe, always clean, resort when not knowing. This was the worst experience we’ve ever had with HOLIDAY INN. Stay someplace on state of Franklin near kickback jacks and Aubrey’s if you ever visit this area. It’s a nicer place and just as expensive if not cheaper than this holiday inn."

"The hotel is well maintained and the staff is incredible. Everyone from the front desk to the cleaning crew are polite and helpful. It is a great hotel. "

"This propyls very nice. Great location. The Burger Bar is great. Near lots of restaurants and stores. "

"Yes "

"The rooms need a deep cleaning. Walls have residue from prior stays. Floors haven't been swept properly. There are hairs in the bed from other patrons...ewww. No body wash in the shower, just shampoo and conditioner. The bedding may not have been changed due to there being two different times that I encountered someone else's hair in the bedding. Fridge has sticky residue on it. There were sticky areas in the carpet. Ice machine dispenses ice with black specks on it. The room has an uninviting aroma. Needs a room freshener or mild deodorizer. Carpet outside of the room was snagged or has crumbs outside of the room door."

"Not clean or safe place. Staff are very friendly and accommodating, but the premises are in disrepair and unsanitary."

"Room was clean, staff were courteous and Breakfast was good, only issue was the road noise due to our room was facing road and road was very busy, overall it was enjoyable."

"Good overnight stay driving through. Generous room and bathroom. Nice blend of old on new. Very comfortable bed. Plenty of parking. Restaurant was a nice addition. All good. Thanks"

"An excellent value for the money. Staff was extremely helpful with logistics to assist me with local sites. "