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Reviews of Daiwa Roynet Hotel Toyama Station

3.5 out of 5
Daiwa Roynet Hotel Toyama Station
Sakuramachi 1-3-1, Toyama, Toyama

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 425 reviews" "
Rating 8 - Good. 127 out of 425 reviews" "
Rating 6 - Okay. 10 out of 425 reviews" "
Rating 4 - Poor. 5 out of 425 reviews" "
Rating 2 - Terrible. 3 out of 425 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MeeYee

Stayed 1 night in Dec 2023

8/10 Good

Tung Han

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2023

10/10 Excellent

Suet Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Toyama
Wonderful hotel near Toyama station and lots of great restaurants. Happy and helpful staff. Highly recommend this hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotels I've stayed at. Keep up the great work.
Stayed 1 night in Oct 2023

8/10 Good

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Yin San Michelle

Stayed 2 nights in Jun 2023
Response from Daiwa Roynet Hotel Toyama-ekimae on 2023/7/2
Thank you very much for staying with us.We will keep making efforts for our customers' satisfaction..We look forward to seeing you again.

10/10 Excellent

Chun Khim

Liked: Cleanliness, property conditions & facilities, room comfort
Great choice.
Conveniently located near the train station and shopping thus plenty of eatery choice. Also there is supermarket at the basement level of the mall. Tetayama station is also nearby. Easy access to alpine.
Stayed 6 nights in May 2023
Response from Daiwa Roynet Hotel Toyama-ekimae on 2023/6/4
Thank you very much for staying with usWe really appreciate you for sharing your feedback.We are looking forward to seeing you again.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the train station, good service at the front desk
Stayed 1 night in May 2023
Response from Daiwa Roynet Hotel Toyama-ekimae on 2023/6/4
Thank you very much for staying with us.We are looking forward to seeing you again.

8/10 Good

Hwai liang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

6/10 Okay

Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the second time I made a mistake and stayed here... I have paid extra for late checkout, guess what; the late checkout time is 11:00 Are you kidding me. Most other hotels regular checkout time is 11:00-12:00 At this hotel, the late checkout time is 11:00 I do not recommend to stay in such hotels with really bad checkout time policy. People should boycott hotels like that.
Stayed 1 night in Feb 2023

8/10 Good

John Michael

Stayed 1 night in Sep 2020
Response from Daiwa Roynet Hotel Toyama-Ekimae on 2020/10/11
Thank you very much for staying with us. We will keep making an effort to serve the best services. We look forward to seeing you again.

10/10 Excellent

Sai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from ダイワロイネットホテル富山駅前 on 2020/8/22
この度はダイワロイネットホテル富山駅前にご宿泊いただき、誠に有難うございます。 大変嬉しいご評価を賜り心より感謝申し上げます。 今後とも皆様にご満足いただけるよう、サービスの向上に誠心誠意努めて参ります。 ご丁寧にご投稿下さり、誠に有難うございました。 またのお越しを心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from ダイワロイネットホテル富山駅前 on 2020/8/14
この度はダイワロイネットホテル富山駅前にご宿泊いただき、誠に有難うございます。満点のご評価を賜り、光栄に存じます。今後とも皆様にご満足いただけるサービスを目指し、努めて参ります。ご丁寧にご投稿くださり、誠に有難うございました。またのお越しを心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020
Response from ダイワロイネットホテル富山駅前 on 2020/6/5
この度は、ダイワロイネットホテル富山駅前にご宿泊頂き、誠に有難うございます。 満点の評価を賜り大変嬉しく存じます。 今後とも皆様に快適にお過ごしいただけるよう、スタッフ一同サービスの向上に邁進して参ります。 また富山へお越しいただく機会がございましたら、当館へご宿泊頂けますと嬉しく存じます。 ご丁寧にご投稿下さり、誠に有難うございました。 またのお越しを心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from ダイワロイネットホテル富山駅前 on 2020/1/25
この度は、ダイワロイネットホテル富山駅前にご宿泊頂き、誠にありがとうございます。 引き続きサービスの向上に努めて参ります。 またのお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Chin Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel is near train station. Room was big, clean and nice.Toilet was great.
Stayed 1 night in Dec 2019
Response from Daiwa Roynet Hotel Toyama-Ekimae on 2020/1/13
Thank you very much for staying with us. We are very glad for your evaluation. We will keep making efforts to provide best services. We hope see you again, soon. Thank you very much for sharing your review with us.

10/10 Excellent

Jan Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
New hotel, room was very comfortable. Across the road from JR station, convenience stores located next to the hotel. Staff was very helpful & friendly. We enjoyed our stay here and would stay again.
Stayed 2 nights in Nov 2019
Response from Daiwa Roynet Hotel Toyama-Ekimae on 2020/1/13
Thank you very much for staying with us. We are very glad that you enjoyed your stay. We will make a lot of effort to provide best services. We hope see you again, soon. Thank you very much for sharing your review with us.

8/10 Good

Supavich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Daiwa Roynet Hotel Toyama-Ekimae on 2020/1/13
Thank you very much for staying with us. We will keep making a lot of effort to provide best services. We look forward to seeing you again, soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new, every thing is cool with good barth room. Cool.!!!
Stayed 1 night in Dec 2019
Response from Daiwa Roynet Hotel Toyama-Ekimae on 2020/1/1
Thank you very much for staying with us and for your review. We will keep making a lot of effort to provide best services. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good breakfast. Convenient location.
Stayed 1 night in Dec 2019
Response from Daiwa Roynet Hotel Toyama-Ekimae on 2019/12/21
Thank you very much for staying with us. We are glad that you enjoyed your stay. We will make a lot of effort to provide best services. If you have a chance to visit Toyama again, please stay with us. We hope see you again, soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel and great location! Amenities more than sufficient.
Stayed 1 night in Nov 2019
Response from Hotel staff on 2019/11/30
Thank you very much for staying with us. We are looking forward to your next visit!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is brand new, everything is good. The staff is friendly and professional. We will stay here again.
Stayed 1 night in Nov 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/11/27
Thank you very much for staying with us. We are so glad to see your encouraging comment on our staff! We are definetely looking forward to serve you again!

10/10 Excellent

Peg, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new ,location is good.The staffs are helpful and kind.
Stayed 1 night in Nov 2019
Response from Toyama-ekimae on 2019/11/27
Thank you very much for your accomodation. We are so glad to see encouraging comment on our staff. We certainly hope to serve you again!

10/10 Excellent

Jenny

Stayed 2 nights in Nov 2019

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, comfortable, conveniently near JR Station.
Good location, just across the street from the Station. 7-11 on the first floor and Toyama Sushi just a minute walk away. Reception lobby is on the second floor which was a bit confusing as I went looking for it as the signs weren’t clear. Hotel is new and had a good waiting lounge near the reception. Room had a bathtub and a rain shower which was really nice.
Stayed 1 night in Nov 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/11/10
Thank you very much for staying with us. We also like to show our gratitude for your high mark and feedback, which describes the benefit of staying in our hotel. We hope there will be other opportunity to serve you again. Thank you very much again for your comment!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location, cleanliness and the variety of breakfast options
Stayed 1 night in Nov 2019
Response from Daiwa Roynet hotel Toyama-ekimae on 2019/11/9
Thank you very much for staying with us. We also show our gratitude for your feedback, too!

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Front clerk Daiwa Roynet Hotel Toyama-ekimae on 2019/11/9
Thank you very much for your post! We will keep on polishing our service! We are looking forward to your next visit!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean, with all the amenities needed. Would definitely stay there again.
Stayed 1 night in Oct 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/10/24
Thank you very much for staying with us. We are glad to see your great comment! We certainly looki foward to serving you again. Thank you very much again for your encouraging post!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from ダイワロイネットホテル富山駅前 on 2019/10/24
この度は、ダイワロイネットホテル富山駅前にご宿泊頂き、誠にありがとうございます。 こんごともご愛顧いただけるホテルづくりを目指し、誠心誠意努めて参ります。 お忙しい中、ご投稿くださり、誠にありがとうございました。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/10/18
Thank you very much for your booking. We are glad t o see you have been satisfied with your stay. We hope to serve you again!

8/10 Good

CK

Liked: Cleanliness, property conditions & facilities
Nice city and clean hotel
Overall the room is very clean and close to train station. Hotel is very new. Given 2 pillows for a room with 3 persons so requested for 2 more pillows but hotel only left with 1. Weird. If you do not request for room clean up can get free bottle water.
Stayed 2 nights in Oct 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/10/13
Thank you very much for staying with us. We are sorry that your request was not fulfilled. We shall polish our English communication skill.

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

kam ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is new and near station, all in modern and not small, good stay and comfort
Stayed 2 nights in Sep 2019
Response from ダイワロイネットホテル富山駅前 スタッフ on 2019/9/22
Thank you very much for staying with us. We are relieved to see your high mark. We are looking forward to next opportunity to serve you.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from ダイワロイネットホテル富山駅前 フロント on 2019/9/22
Thank you very much for staying with us. We are relieved to see your high mark. We are looking forward to next opportunity to serve you.

2/10 Terrible

Brigid

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed in room 801
Our room advertised at 26sqm was tiny. We could not pass each other between the bed & the table & had to sit on our beds most of the time. There was a massage chair which could only be used if you moved another table out of the way. Ridiculous set up. They would not let us change to another room on L8, which we saw a couple of unoccupied twin rooms that were the kind of room I had booked & paid for on hotels.com. We were allocated room 801. The breakfast was average too.
Stayed 1 night in Aug 2019
Response from Daiwa Roynet Hotel Toyama-Ekimae on 2019/9/5
Thank you very much for staying with us. We feel really sorry for all the trouble you had been through, and we shall keep on trying to improve our service.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with various food choices and scenic spots around.
Stayed 2 nights in Aug 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/8/19
Thank you very much for staying with us. We also like to show our gratitude for your feedback. We shall keep on polishing our service and wait for your next visit. Thank you very much again for your encouraging comment!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/8/19
Thank you very much for staying with us. We are really glad to see such a high mark. We are always trying to improve our service and hoping to serve you again. Thank you very much for your post.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel Good location near train station. The room was a bit small but clean.
Stayed 1 night in Jul 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/8/5
Thank you very much for staying with us. We are really grateful for your feedback. We shall work hard to improve our service. We looking forward to next oportunity to be at your service again.

10/10 Excellent

Vivian, Hong Kong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms. Close to Toyama station.
Stayed 1 night in Jul 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/7/30
Thank you vey much for staying with us and posting your feedback. We are really amazed by your high mark. We shall try hard to maintain our facility and improve our service. We certainly hope there will be next oportunity to be at your service. Thank you ver much again for your post!

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/6/30
Thank you very much for staying with us. We also like to show our gratitude for your feedback.

10/10 Excellent

Chng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
is a very good place to be in this hotel. but the hotel is still not on the map yet. so it take me some time to find the place.
Stayed 1 night in May 2019
Response from Front clerk/Daiwa Roynet Hotel Toyama-ekimae on 2019/6/27
Thank you very much for staying with us and sharing your experience. Per location we feel really sorry you had trouble finding us. We shall try our best to improve our information.

10/10 Excellent

Su Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location super good, give us extra towels for kids , very considerate to guests , highly recommend
Stayed 1 night in Jun 2019
Response from Front clerk/Daiwa Roynet Hotel Toyama-ekimae on 2019/6/27
Thank you very much for having stayed with us. We feel greatful for your encouraging comment.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very new hotel. Clean and nice. Big bed and this is nit always in Japan. Great localisation. Very affordable price. I was very happy with this hotel
Stayed 1 night in Jun 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/6/16
Thank you very much for staying with us. We are really thrilled to see your great comment! We shall try hard to improve our service and maintain facilities. That was a pleasure to have you in our hotel and certainly hope there will be other opportunity. Again we thank you for your encouraging comment!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, well designed and outfitted, excellent location.
Stayed 1 night in May 2019
Response from Daiwa Roynet Hotel Toyama-ekimae on 2019/6/9
Thank you very much for syating with us and for giving us great comment and mark, too! We shall try to improve service,not to mention maintain our fine faciliteies. We hope there will be other opportunity to be at yoru aservice again.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel and great location
Great location near the train station, and since it is a new hotel everything is brand new and clean. The toilet is also really nice. I would definitely stay here again if I visit Toyama.
Stayed 1 night in May 2019
Response from hotel staff on 2019/6/3
Thank you very much for staying with us! We would also like to appreciate your great feedback. We aim not only new but also great hotel of warm hospitality. We do certainly look forward to other opportunity to be at your service again!

8/10 Good

Shuyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Front desk on 2019/5/5
Thank you very much for your great review!

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019
Response from HOTEL on 2019/5/5
Thank you very much for your good mark!

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019
Response from Hotel on 2019/5/5
Thank you very much for your good mark!