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Reviews of Mercure Toyama Tonami Resort & Spa

4 out of 5
Mercure Toyama Tonami Resort & Spa
330 Azatenno Yasukawa, Tonami

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 44 reviews" "
Rating 8 - Good. 20 out of 44 reviews" "
Rating 6 - Okay. 6 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linden

Stayed 1 night in Oct 2023

10/10 Excellent

ALIREZA

Stayed 1 night in May 2022

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Nice souvenir shop at the hotel. Huge bath (onsen) and nice view.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet hotel
When I requested a change of room a staff came immediately. I felt the mattresses were too soft. So we were given another room. However we did get a good nights rest and no problem with the mattress.
Stayed 1 night in Oct 2018

4/10 Poor

Chek Ming

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location is remote, good only for drivers. Hotel room is spacious. Service is bad. One evening we dial to the front desk and asked for help with dealing a big insect in room, they only say sorry (they can't speak English), don't understand. But didn't try to come or seek what we needed.

10/10 Excellent

Todd, Los Angeles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in rural setting.
Very comfortable in rural setting made for a unique experience for us foreign visitors.

8/10 Good

Ippei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウトの際に「入湯料」として300円を徴収されました。 中国人が沢山いてうるさかったので、 温泉／大浴場には行かなかったし、 チェックインの時に入湯料に関する説明はされませんでした。 部屋も広く、とても快適だったので、 最後だけ説明もなく請求されたことにがっかりしました。
Stayed 2 nights in May 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

tosiyuki

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

yumiko

Traveled with family and small children
Liked: Staff & service, amenities
従業員の方の対応が良かったです。
Stayed 1 night in May 2024

8/10 Good

Mitsuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
お酒の飲み放題と品豊富な料理が良かった‼️
Stayed 1 night in Apr 2024

8/10 Good

Li-Ying

Stayed 1 night in Apr 2024

6/10 Okay

Maki

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
チェックインに45分待たされた。 挙げ句の果てにチェックアウトの際に事前決済なのに現地決済要求されたスタッフのクオリティーが低い。
Stayed 1 night in Apr 2024

6/10 Okay

Shinya

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

KAZUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very economical price, i recommand if you go there by car. About 40min. from center of Kanazawa and Toyama.There is big bath of hot spring and various menu buffet for the breakfast.
Stayed 3 nights in Nov 2023

8/10 Good

ユウキ

Traveled with family
Liked: Cleanliness, staff & service
温泉が良かった。 朝食の品数が多くて目移りしてしまった。
Stayed 2 nights in Nov 2023

10/10 Excellent

Satomi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービスが★５つ
リーズナブルな価格にもかかわらず、ウェルカムドリンクが15：00-21；00までラウンジで準備されており、満足度が高かった。お風呂、特に露天風呂が広くてとても快適でした。さらに、朝食ブッフェ会場の横に、持ち帰り用のコーヒー（蓋つき紙コップ）が無料で準備されていたのも良かったです。売店の品ぞろえも充実していました。部屋からの眺望も大満足でした。 最寄り駅または最寄りの新幹線駅までシャトルサービスがあれば、もっと嬉しいのですが。
Stayed 1 night in Aug 2023

10/10 Excellent

マサジ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
食事が、夕食、朝食共にバイキングの品数や味がとてもよかった。特に朝食のバイキングで和食、洋食共に楽しめてとても嬉しかった。
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
渡航者に大浴場マナーの徹底をお願いします。
韓国からの若者が風呂場にいたが一人がずっとスリッパを履いたまま脱衣場で服を脱ぎ風呂場のドア前で脱いで風呂に入って行った。
Stayed 1 night in Jun 2023

8/10 Good

Muneki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Akira

Liked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

タカヨシ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が混んでいて、合席が、リラックス出来なかったのは、ちょっと残念でした。砺波の朝食があったのはうれしかったです。
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
不便すぎ。
不便すぎ。
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お風呂も広く、ベッドも広く、朝食も地元名物が何品か出され、値段に見合うクオリティと思いました。満足です。
Stayed 1 night in May 2019

6/10 Okay

Mable

Traveled with family and small children
Liked: Staff & service
是大型的傳統日式溫泉酒店, 駕車的非常適合. 我們應該是小眾的散客, 因見到有很多團客. 早餐選擇少,可能是我們已過了團客的時段, 因此食物沒有什麼選擇, 比較失望!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
清掃が少し気になるところもありましたが、お値段も含めて十分満足です。静かな山の中で温泉もあり、ゆっくりできてよかったです。お部屋も広かったです。ご飯は朝食のみでしたが、まぁまぁでした。
Stayed 1 night in Sep 2018

10/10 Excellent

tokuchin, 滋賀県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いた雰囲気のゆったりとした広々ホテル
家内と2人でゆっくり、ゆったりと過ごせました。長距離のドライブ旅行でしたが、ホテルの従業員さん達もフレンドリーでよかったです。
Stayed 1 night in Jan 2018

6/10 Okay

まゆ, 福井市

Liked: Cleanliness, room comfort
静かなホテル
朝食だけいただきましたが、品数も味も満足でした。 お部屋も清潔でとても広くゆっくり休めました。お風呂のお湯の温度が少しぬるかったように感じました。
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Hôtel très correct et conforme a sa note MAIS
Si vous n'avez pas voiture OUBLIEZ LE...Vous allez vous ruiner en taxis ou bus.......

10/10 Excellent

YH, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寧靜舒適
酒店偏離市中心，適合自駕遊人仕。員工親切有禮，房間非常寬敞，可遠望山景, 大浴池有室內室外，自助早餐選擇多。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
遠離鐵路，寧靜社區
遠離鐵路，寧靜社區。 適合自駕遊旅客，酒店溫泉和房間設施舒適，員工友善，地下店鋪也可買手信。 提出要求與同行朋友同層住宿，快速妥善安排，房間有提供當地特色小食。

8/10 Good

Changhwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통이 불편 하네요. 일단 다른 도읍 호텔에 비해 방 넓이가 넓어서 좋아요 교통이 불편 한 것이 단점 입니다.

8/10 Good

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高のホテル
温泉がとても良かったです。部屋からの眺めも良いです。富山ならではの食事がもっと堪能できればさらに良いですね。新高岡までの無料送迎も便利でした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Powen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NICE TRIP WITH GOOD SERVICE