The staff are exceptional people! All spoke fluent English and were willing to help me with some Japanese. Services, when requested were fulfilled in an extremely timely manner with great attention to detail. They were able to give great recommendations for local restaurants. We were not able to attend, but they offer a weekly meet the neighbors night. The in-room laundry was extremely helpful, it's right there! All in one, no moving wet clothes to dryer. We were able to pack lighter knowing we could do laundry when needed.
There is so much right there. It is a couple of short blocks from the train station, which we used on a daily basis. Within walking distance to more restaurants than you could go to in a month. Tokyo tower also in walking distance. A grocery store with great premade meals and all the other convenience stores you need.
We spent two weeks there and regretted nothing.
When it came time to leave, they ordered a cab on my request to take us to the airport. Talk about door-to-door service! Yes, with a staff and accommodations like that it was hard to leave. You may think the rooms are small, but not really. They turned out perfect for the two of us. You figure, clean up, laundry and a place to recharge for the next day, perfect for us!
If our next trip has us in the area, I will try to stay there again!