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Reviews of KOKO HOTEL Tsukiji Ginza

4 out of 5
KOKO HOTEL Tsukiji Ginza
6 8 8 Tsukiji, Tokyo, Tokyo Prefecture

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 283 reviews" "
Rating 8 - Good. 96 out of 283 reviews" "
Rating 6 - Okay. 28 out of 283 reviews" "
Rating 4 - Poor. 8 out of 283 reviews" "
Rating 2 - Terrible. 3 out of 283 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks like brand new, bed is very comfortable, Breakfast is excellent.
Stayed 1 night in Apr 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/30
Thank you very much for choosing our hotel to stay this time.Also thank you very much for your kind review about our hotel.We are very glad with that you spend comfortable time during your stay.We hope that we can welcome back to here again someday!!

8/10 Good

Shaheed

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My son, my wife, and I were in the KOKO hotel for four nights from April 19th to April 23rd, 2024. The property was clean and the room had 3 separate beds. The mattresses were firm and felt great. Only one person was working in the Checking-in area. The check-in area was clean and orderly. I saw all the room amenities like toothbrushes, liquid soap, body wash, shampoos and conditioners, sandals, teas, and coffees on wooden cupboard. There was no bellboy or any other employee to take our luggage into the room. The room was nicely done. The beds were firm and the white sheets on the beds looked very nice. The ambient lights behind the beds looked very nice. The toilet was separated from the bathroom which was also separated from the bathroom. The bathroom had a small basin for washing hands, and brushing teeth, etc. There was a small oval-shaped very deep bathtub and boy was I happy! There was a handheld showerhead too. The toilet had a Bidet. I personally have bidets in my bathrooms in New York. This is the best thing about Japan. The hotel was very clean. The housekeeping cleaned every day. We bought the breakfast package and we enjoyed the breakfast. The only problem was the timing. It was open from 7 to 9 in the morning. It was a small but very. There were Western breakfast items like eggs, croissants, breads, cereals, and milk plus Japanese items like rice, noodles, udon, Miso soup, etc. I think it was a 2-star hotel but it was very clean, safe and inviting.
Stayed 4 nights in Apr 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/29
Dear GuestThank you very much for choosing our hotel.We appreciate the many comments you have made during your busy schedule.Your high evaluation encourages our staff.We do our best to meet your expectations, but we understand that there were some things we did not do well. We will make further efforts in the future.We will continue to discuss the breakfast service time.We look forward to seeing you again.Sincerely yoursKOKOHOTEL Tsukiji Ginza

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pretty good stay at this hotel! The walls are a bit thin and we could hear other guests who were in the hall talking. Our room was a bit further away from the elevators but we could still hear the dinging as the elevators went up and down. I imagine it would be pretty noisy for the guests in the rooms directly next to the elevator. The rooms are fairly tight, as expected of hotel rooms in Tokyo, but the furniture was organized in a neat and functional way. The washroom was pretty spacious! The front desk staff were very helpful and almost all of the staff I spoke to spoke English which was super helpful for me. Our taxi driver was confused by the hotel name ‘Koko Hotel “Tsukiji Ginza”’ because Tsukiji and Ginza are two different areas. This hotel has another branch in Ginza called “Koko Hotel Ginza”. Something to note!
Stayed 3 nights in Apr 2024
Response from KOKO Hotel Tsukiji Ginza on 2024/4/16
Dear GuestThank you for choosing our hotel.We regret the inconvenience caused by the hotel rooms, especially with regard to the sound problem.KOKOHOTEL has two hotels, the Ginza 1-chome Hotel and the Tsukiji Ginza Hotel. We apologize for any confusion.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Siv, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staffs are very helpful!! We will be back
Stayed 3 nights in Apr 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for your stay at our hotel. We appreciate you taking the time to comment.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

MICHAEL, Beverly Hills

Traveled with family
Liked: Amenities
Very close to Ginza district. Close to nice restaurants and holes in the walls open late until 3 AM. Staff are super nice.
Stayed 8 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for your stay at our hotel. We appreciate you taking the time to comment. We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel not far from the shops of Ginza - and 3 mins from the Tsukiji Fish Market. Beds are a little hard and the pillows are tiny, but still had good sleeps Recommended.
Stayed 4 nights in Mar 2024
Response from Front Desk on 2024/4/4
Dear Guest,Thank you very much for your reservation. We are very happy to hear that the room was to your pleasure.Thank you for taking the time to review us.We hope to see you again very soon.Best regards,KOKO HOTEL Tsukiji Ginza

10/10 Excellent

Chuong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
hotel location is in less noisy environment. very good for family stay
Stayed 4 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for your stay at our hotel. We appreciate you taking the time to comment.Our quiet location is one of our prides.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms had 4 beds , great for family
Stayed 4 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments.We are pleased to hear that you are satisfied with our room.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Jose

Stayed 4 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/22
Dear GuestThank you for choosing our hotel.Our staff is encouraged by your high evaluation of our hotel.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very small no room for luggage
Stayed 3 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments. We are sorry that you were not satisfied with your room.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Kat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and had everything we needed. The breakfast was excellent, especially during earlier/quieter times. Location was alright. Walking to and from the station was fine, and if really tired at night, taxis were available. If within 10 minutes driving time, the fare is comparable to taking the train for our family of 4.
Stayed 8 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments. Thank you very much for your high evaluation.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Kaetlen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cozy and a great first night after a long flight internationally. Great breakfast buffet.
Stayed 1 night in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments.Thank you very much for your high evaluation.We are pleased to hear that you are satisfied with our service.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was about 3 _ 4 blocks from train station it didnot feel good walking that much after a hole day of walking but hotel was very good and clean. it had a rammen place next door and a 7 eleven less than a block
Stayed 3 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments. We thank you for walking the path from the station to our hotel.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

HO YEUNG, HONG KONG

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for food. Wish the restaurants close later.
Stayed 1 night in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments.As you pointed out, restaurants in Tsukiji close early, which is a problem for us. This is also because they are early in the morning, for example, stores open from 3:00 a.m.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Anjanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and close to the train station.
Stayed 4 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments.Thank you very much for your high evaluation.Our location is the pride and joy of our hotel.We are pleased to hear that you are satisfied with our service.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Marion

Stayed 4 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/12
Dear GuestThank you very much for visiting our hotel.We appreciate your high evaluation of our hotel.We will make further efforts.We sincerely look forward to welcoming you again.KOKO HOTEL TSUKICHI GINZA

6/10 Okay

Rehan

Traveled with family
Liked: Property conditions & facilities
Great property - would recommend - bring your own pillows - not enough.
Stayed 6 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments. We are sorry that you were not satisfied with the pillows.If there is anything you have noticed or anything that needs to be improved, please do not hesitate to let us know.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

6/10 Okay

jade

Traveled with family
Disliked: Cleanliness
The location of the hotel is far from any train stations. Yes it is only a 10 minutes walk but there are just a lot of hotels that are much closer to the train. Aside from that, the staff were not really welcoming nor helpful. Asked for an extra pillow for our 4 beds hotel room for 6 nights... and they can only provide one. The doors, walls, and ceiling are thin. We were the last room in the hallway and still can hear everything. The cleanliness is poor comparing to other japan hotel standards... but i guess it's average to a low 3 star hotel in america. Long story short, you get what you pay for. Average price for an average stay.
Stayed 6 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments.We are sorry that you were not satisfied with your room.If there is anything you have noticed or anything that needs to be improved, please do not hesitate to let us know.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops, markets and train station are in walking distance. Friendly staff and amenities available in lobby.
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments.Thank you very much for your high evaluation.Our location is the pride and joy of our hotel.We will continue to focus on staff training.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Cherish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here and would totally stay again! All the restaurants around were really tasty and there is a convenient store really close. Staff was friendly and helped us send our bags to our next destination.
Stayed 4 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/3/23
Thank you very much for staying at KOKOHOTEL Tsukiji Ginza and Thank you very much for your kind review.All of us at KOKOHOTEL Tsukiji Ginza will continue to make every effort to ensure that our guests have a pleasant stay.We sincerely look forward to seeing you again.

6/10 Okay

lily

Traveled with family
The room was small for 4 people. Very average for Tokyo. Breakfast was very good.
Stayed 1 night in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments.We are glad you are satisfied with our breakfast.If there is anything you have noticed or anything that needs to be improved, please do not hesitate to let us know.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

8/10 Good

Michael

Stayed 3 nights in Mar 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for your stay at our hotel. We appreciate you taking the time to comment. Thank you very much for your high evaluation.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Cindy

Stayed 5 nights in Feb 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for your stay at our hotel. We appreciate you taking the time to comment. Thank you very much for your high evaluation.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Thank you very much for your stay at our hotel. We appreciate you taking the time to comment. Thank you very much for your high evaluation.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

8/10 Good

Giuseppa

Liked: Cleanliness
Stayed 5 nights in Feb 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Thank you very much for your stay at our hotel. We appreciate you taking the time to comment. Thank you very much for your high evaluation.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Thank you very much for your stay at our hotel. We appreciate you taking the time to comment. Thank you very much for your high evaluation.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very accommodating at check-in, and later allowed me to upgrade to a much nicer and practical "family" sized room for a fair price. The deluxe "king bed" room has little to no space to move around the room itself. 14m is ridiculous/too small to hold a king-sized bed. Furthermore, the bed is not an actual king bed, it's two twins on a king box spring, which is a major discomfort because you can't get anywhere near the middle of the bed if you're with someone. Simple solution; put a queen bed in there and be done with it, then we can sleep comfortably, while also having a decent space to move around the room. As it stands, if you have a full suitcase you're in for an unpleasant surprise - there's no place to put it. By the way, there are no drawers in this room for clothing, and depth of shelving does not allow for practical stacking of cloths. "Thin" towels for a hotel at $300 a night.
Stayed 4 nights in Feb 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments.We are sorry that you were not satisfied with your room.We will continue to focus on staff training.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

8/10 Good

Lucky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Thank you very much for your stay at our hotel. We appreciate you taking the time to comment. Thank you very much for your high evaluation.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Thank you very much for your stay at our hotel. We appreciate you taking the time to comment. Thank you very much for your high evaluation.We will continue to strive to be a beautiful hotel.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Gilda, St. Cloud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is we have to walk quite a distance for the subway for the airport, other than that the hotel is very nice, they provide slippers,robe, & other amenities.
Stayed 7 nights in Jan 2024
Response from フロントチーム on 2024/3/23
Thank you for staying at KOKOHOTEL Tsukiji Ginza.We are also very honored to receive your review and feedback on your stay.We sincerely look forward to seeing you again.KOKO HOTEL Tsukiji Ginza

10/10 Excellent

Robert

Stayed 5 nights in Jan 2024
Response from KOKOHOTEL Tsukiji Ginza on 2024/4/9
Thank you very much for your stay at our hotel. We appreciate you taking the time to comment. Thank you very much for your high evaluation.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza

10/10 Excellent

Debra

Stayed 4 nights in Jan 2024

10/10 Excellent

Ajith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in Ginza area.
Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Very central to everything -,fish market, metro stations, restaurants. Makes getting to all the sites you want to see easy. Room was comfortable but on the small side. Didn’t really matter as you are out all day. Was nice and quiet and had a laundry if you needed to do any washing.
Stayed 1 night in Jan 2024

10/10 Excellent

Aleanor Kristine

Stayed 4 nights in Jan 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to tsukiji market
Stayed 6 nights in Jan 2024

10/10 Excellent

Caio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great surprise. We booked one night only but we were surprised with the quality of the hotel, how modern is and how tasty the breakfast was with a very good price. Definitely a great place to stay in Tokyo!
Response from Front Desk on 2024/1/9
Thank you very much for choosing our hotel this time and for your review.We are very glad to hear that you enjoyed your stay at KoKo Hotel Tsukiji Ginza.I'm sure restauran staffs will be glad so much with your review as well, so please let me share your review with them.We look forward to welcoming you back to KoKo Hotel Tsukiji Ginza again.With warm regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family enjoyed their stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jorge, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a quiet residential area. The rooms were small but the bed, pillow and shower were awesome. Great stay. Will recommend.
Stayed 10 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

6/10 Okay

rosy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a lovely clean hotel with very good location. We went to Tsukiji Outer Market every early morning. Very walkable to Ginza shopping place. Breakfast was good enough to us giving the price. Will definitely comeback to the hotel next time to Tokyo.

8/10 Good

rosy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ranveer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Small rooms, however that is typical of Japan. Friendly staff.
Stayed 2 nights in Dec 2023

8/10 Good

Christopher

Stayed 4 nights in Dec 2023

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows too small
Room was nice and clean. Shower pressure was strong. Need to improve on the pillows. Pillows are too small and was like a beanbag. Not very comfortable the walls are also thin so if people are nosy in the hall you can hear everything. Overal a pretty go place for an overnighter.
Stayed 2 nights in Dec 2023

8/10 Good

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 9 nights in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Not many hotels in the area offer 2 beds. We were very fortunate and thankful it was available to us.
Stayed 6 nights in Nov 2023
Response from KOKOHOTEL Tsukiji Ginza on 2023/12/1
Thank you for staying at KOKOHOTEL Tsukiji Ginza.We are also very honored to receive your review and feedback on your stay.All of us at KOKOHOTEL Tsukiji Ginza will continue to make every effort to ensure that our guests have a pleasant stay.We sincerely look forward to seeing you again.KOKO HOTEL Tsukiji Ginza

8/10 Good

Bootsayarak, Bangkok

Traveled with partner
Liked: Cleanliness, staff & service
Good location and budget hotel.
Stayed 3 nights in Nov 2023
Response from KOKOHOTEL Tsukiji Ginza on 2023/11/24
Thank you for choosing KOKOHOTEL Tsukiji Ginza.We look forward to serving you again.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good access to the Tsukiji Market and Ginza. It is a good 8 minute walk to get to the subway lines, but still quite convenient.
Stayed 3 nights in Nov 2023
Response from KOKOHOTEL Tsukiji Ginza on 2023/11/22
Thank you for visiting KOKOHOTEL Tsukiji Ginza. We are pleased to hear that you liked our hotel.We look forward to serving you again.