Desk, blackout drapes, iron/ironing board, free WiFi

Reviews of Hotel Sunroute Asakusa

3 out of 5
Hotel Sunroute Asakusa
1-8-5 Kaminarimon, Taito, Tokyo, Tokyo

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 358 reviews" "
Rating 8 - Good. 125 out of 358 reviews" "
Rating 6 - Okay. 36 out of 358 reviews" "
Rating 4 - Poor. 6 out of 358 reviews" "
Rating 2 - Terrible. 2 out of 358 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keyla, Covington

Loved it! Very family-friendly, we went with 2 under 2 and felt very comfortable inside and outside of this hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jacques, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Sensoji Temple. 2 minutes walking Tokyo Metro Ginsa Line
Stayed 3 nights in Mar 2024
Response from Sunroute Asakusa on 2024/3/23
Thank you for using Hotel Sunroute Asakusa this time.Also, thank you for your review.Our hotel is close to Tawaramachi Station on the Ginza Subway Line, Toei Asakusa Station, Tobu Asakusa Station, and Tsukuba Express Asakusa Station.In particular, Toei Asakusa Station, which has direct access from Narita Airport and Haneda Airport, is one of the most convenient stations.We look forward to using your service again.

10/10 Excellent

Cory

Stayed 1 night in Mar 2024

8/10 Good

George

The room was a decent size.
Stayed 6 nights in Feb 2024
Response from Sunroute Asakusa on 2024/3/11
Thank you very much for using Hotel Sunroute Asakusa this time.We would also like to thank you for your review.Did you enjoy the town of Asakusa?We look forward to using your service again.

8/10 Good

SATSUKI, fujisaki narashino-city

Traveled with family
Liked: Cleanliness, amenities
no problem!
Stayed 1 night in Feb 2024
Response from Sunroute Asakusa on 2024/2/28
Thank you for staying with us this time.Did you enjoy Asakusa?We are happy to be able to support your important trip.We look forward to seeing you again.

10/10 Excellent

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great Staff, A little outdated. 1 block from subway station
Stayed 2 nights in Feb 2024
Response from Sunroute Asakusa on 2024/2/28
Thank you for staying with us this time.Did you enjoy Asakusa?We are happy to be able to support your important trip.We look forward to seeing you again.

10/10 Excellent

Maia

Stayed 5 nights in Feb 2024
Response from Sunroute Asakusa on 2024/3/22
Thank you for using our service.Did you enjoy the city of Asakusa?We would be happy if we could support your important trip.We look forward to seeing you again.

8/10 Good

Danielle-Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location spot and do appreciate the staff’s customer service! Room felt crowded, but it still felt cozy. My partner and I were not light packers, so this was also a factor to feeling crowded. Overall, would recommend!
Response from Sunroute Asakusa on 2024/2/9
Thank you for using Hotel Sunroute Asakusa this time.Thank you for your compliments regarding our service.Facilities are inferior to other new hotels.However, we are confident in our service.We hope that you will choose Sunroute Asakusa when you come to Asakusa or Tokyo again.We look forward to seeing you again.

6/10 Okay

Nga

Traveled with partner, Traveled with family
The location is very good
Stayed 6 nights in Jan 2024
Response from Sunroute Asakusa on 2024/1/17
Thank you for using Hotel Sunroute Asakusa this time.Did you have any trouble during your stay?I'm sorry that we couldn't find a solution.Please feel free to ask the front staff for any assistance during your stay.We look forward to seeing you again.

10/10 Excellent

anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, clean, close to subway station.
Stayed 7 nights in Dec 2023
Response from Sunroute Asakusa on 2024/1/9
Thank you for staying with us.Was your stay comfortable?Thank you for your wonderful comment.We look forward to using your service again.

10/10 Excellent

Jarin

Stayed 1 night in Dec 2023
Response from Sunroute Asakusa on 2024/1/26
Thank you very much for using our service.All of our staff are happy to receive your perfect rating.We look forward to seeing you again.

10/10 Excellent

Kiok Hiong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located just 2mins walk from Ginza Line Tawaramachi station. A short 5-6 mins walk from Asakusa Kaminarimon area with lots of food options shopping options around the vicinity. Property is a bit run-down but good value for money consider it is at the heart of Tokyo. Polite and friendly staffs!
Stayed 3 nights in Dec 2023
Response from Sunroute Asakusa on 2023/12/25
Thank you for using Hotel Sunroute Asakusa this time.Although the facilities are older compared to newer hotels, there are many friendly staff.The rooms in the new building can be freely switched between air conditioning and heating, and the equipment is new, so please consider this.We look forward to seeing you again.

8/10 Good

Elvira

Traveled with family
Liked: Cleanliness, staff & service
Pros: easy access to train(Ginza line), lots of places to eat, staff very accommodating Cons: no aircon so room can be too hot at times. No in-house laundry-closest one is about a 12 minute walk.
Stayed 6 nights in Dec 2023
Response from Sunroute Asakusa on 2023/12/15
Thank you for using Hotel Sunroute Asakusa this time.Regarding air conditioning, the main building is entirely air conditioned.It was cold outside that day, so the heating was on.If you would like individual air conditioning, please reserve a room in the new building.In the new building, you can freely switch between cooling and heating.For laundry, there is a coin laundry 1 minute walk away.We look forward to seeing you again.

8/10 Good

VICTOR

Stayed 1 night in Nov 2023
Response from Sunroute Asakusa on 2023/11/20
Thank you for using our service.Do you have any problems during your stay?We look forward to seeing you again.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Sunroute Asakusa on 2023/11/20
Thank you for using our service.We look forward to seeing you again.

10/10 Excellent

Sharise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, spacious room, excellent hospitality, and free beer in lobby during happy hour! I would definitely stay here again.
Stayed 15 nights in Oct 2023
Response from Sunroute Asakusa on 2023/11/14
Thank you for using Hotel Sunroute Asakusa.All of our staff are looking forward to seeing you again.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for Senso-ji and close to Tawaramachi. Extremely helpful staff at front desk. Bathroom reasonably spacious.
Stayed 3 nights in Nov 2023
Response from Sunroute Asakusa on 2023/11/10
Thank you for using Hotel Sunroute Asakusa this time.Thank you again for your review.Thank you very much for your wonderful opinion.We look forward to using your service again.

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Sunroute Asakusa on 2023/11/4
Thank you for using Hotel Sunroute Asakusa this time.We would also like to thank you for your review.Thank you for your wonderful review.If it becomes a good memory, it will be our greatest joy.We look forward to seeing you again.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Sunroute Asakusa on 2023/11/4
Thank you for using Hotel Sunroute Asakusa this time.We would also like to thank you for your review.Thank you for your wonderful review.How was Asakusa?I hope you have a wonderful stay.We look forward to seeing you again.

10/10 Excellent

Sylma

Traveled with group
Liked: Cleanliness, amenities
Wonderful staff and amenities
Stayed 1 night in Oct 2023
Response from Sunroute Asakusa on 2023/10/26
Thank you for using our service.Thank you for your review.We are happy to be able to support your important trip.We look forward to using your service again.

10/10 Excellent

Zi Li

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: -Full bathtub. -Very good free internet. -Restaurant on premise that opens early (most places around the area open at 11 AM). -Very close to public transit. -Close to most major attractions in the area, walkable. Individual Specific Items to Consider: Full size bed, single room -Desk space is rather small. -Limited luggage/storage space, may need to consider other options if bringing a lot of stuff or if planning to do significant shopping.
Stayed 12 nights in Oct 2023
Response from Sunroute Asakusa on 2023/10/26
Thank you for using our service.Thank you for staying with us for a long time.If you are staying for a long time, you may feel that a single room is too small.Please feel free to use our double and twin rooms as a reference.We look forward to using your service again.

8/10 Good

Violet

Stayed 3 nights in Oct 2023
Response from Sunroute Asakusa on 2023/11/20
Thank you for using our service.Did you have good memories of Asakusa?We look forward to seeing you again.

10/10 Excellent

CHANTAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and everything you need in a room. Pleasant staff.
Stayed 4 nights in Oct 2023
Response from Sunroute Asakusa on 2023/10/26
Thank you for using our service.Thank you for your perfect rating.Did you enjoy the town of Asakusa?We look forward to using your service again.

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and room size is decent for one person. Subway nearby and less than 5 mins walk to sensoji temple. Only one thing’s confusing the staff give wrong info when ask about luggage delivery service to airport. Suppose need 2 days but she inform me at least 3 days.
Stayed 5 nights in Oct 2023
Response from Sunroute Asakusa on 2023/10/26
Thank you for using our service.Thank you for your perfect rating.However, we apologize for causing confusion with incorrect information.We will provide guidance to the staff in charge.We look forward to using your service again.

4/10 Poor

Aggie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Location is undeniably convenient. The good pretty much stops there. The interior is old and tired. Smell from the smoking room off to the side by reception was very noticeable whenever we were in the lobby. Room is very small (which we have heard is the norm in Tokyo). Bathroom has raised floor which makes the ceiling height really short. It feels very castrophobic even though we are average height. Water leaks out of the shower/bathtub no matter how you position yourself and the shower head. There was even a sign in the bathroom warning guests to point the showerhead onward to avoid water getting onto the floor. Nothing works. We had to soak up the water from the ground every time after showering. Cleaning was not done thoroughly prior to our check-in. We found an used cotton swab on the floor. Maybe this is a case of you get what you pay for, in an expensive city such as Tokyo.
Stayed 3 nights in Oct 2023
Response from Sunroute Asakusa on 2023/10/15
Thank you for staying with us.We would also like to thank you for your review.However, we apologize for any inconvenience caused.I will inform the person in charge of cleaning and make sure that this does not happen again in the future.We look forward to seeing you again.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location, close to public transport, restaurants, convenient stores and the Senso-ji shrine is less than a 10 minute walk away. We arrived very early and left our bags at the reception and came back an hour before check-in time as we were exhausted from roaming around and thought we’d just wait in the lobby. The staff were kind enough to allow us to check in a little bit earlier without us even asking. The room we stayed in was comfortable and was very well maintained and clean. We had fresh towels and robes dropped off at our door every day as we didn’t require the room to be cleaned. Very nice staff. Would definitely stay here again.
Stayed 5 nights in Oct 2023
Response from Sunroute Asakusa on 2023/10/15
Thank you for staying with us.We would also like to thank you for your review.I am very happy to hear that you had a comfortable stay.We would be happy if you would use our hotel again when you come to Asakusa.We'll be expecting you.

8/10 Good

PHILIP P S

Stayed 10 nights in Sep 2023
Response from Sunroute Asakusa on 2023/10/6
Thank you for using our service.Also, thank you for your review.We look forward to seeing you again.

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, right next to the Ginza line. Quiet at night, but just a few minutes walk from the centre of Asakusa. Lovely, friendly staff.
Stayed 5 nights in Sep 2023
Response from Sunroute Asakusa on 2023/10/6
Thank you for using our service.How was Asakusa?We will be happy if it becomes a good memory.We look forward to seeing you again.

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms with all the necessary amenities all ready for you and within walking distance of restaurants and convince stores, and an in-house restaurant for an even more added convenience
Stayed 1 night in Sep 2023
Response from Sunroute Asakusa on 2023/9/18
Thank you for using Hotel Sunroute Asakusa this time.I'm glad that you enjoyed Asakusa.Please come to Japan again.

10/10 Excellent

Winston

Liked: Amenities
Very nice hotel. Close to many attractions.
Stayed 13 nights in Aug 2023
Response from Sunroute Asakusa on 2023/9/13
Thank you for staying with us this time.We look forward to using your service again.

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! So close to train station and so much to see around hotel. Staff are friendly and happy to help. Rooms clean and has all you need for your stay. Will stay again.
Response from Sunroute Asakusa on 2023/9/8
Thank you for staying at our hotel this time.Also, thank you for your feedback.How was Asakusa?I would be very happy if I could provide a memorable time.We are looking forward to seeing you again.

10/10 Excellent

Rose Marie B.

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good and a.lot of restaurant around, near temple and subway station. The.only i did not like is the flooring of the japanese room. We've been tripped a lot of times in that floor because is was not uneven. Need to fix that flooring. It is so dangerous especially for elder.ones. But I like the other rooms. The toilet was very.clean and also the facilities. We got 3 rooms.for our family. We really had a great time. Enjoyable stay at hotel sunroute asakusa. We will surely come back.
Stayed 6 nights in Jul 2023
Response from Sunroute Asakusa on 2023/7/20
Thank you for staying with us this time.If there is a room that does not meet your needs, please tell the front staff during your stay.We will make proposals for changing rooms and think about how to make your stay comfortable.We look forward to seeing you again.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Jul 2023
Response from Sunroute Asakusa on 2023/7/28
Thank you for using our service.I would be happy if there was a comment this time.We look forward to seeing you again.

6/10 Okay

Tim

Traveled with family and small children
Liked: Staff & service
The location was convenient. The view of the concrete wall of the next building was claustrophobic. The staff was courteous and efficient.
Stayed 8 nights in Jul 2023
Response from Sunroute Asakusa on 2023/7/20
Thank you for staying with us this time.If there is a room that does not meet your needs, please tell the front staff during your stay.We work hard to make your stay a happy one.We look forward to seeing you again.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff,,,
Stayed 9 nights in Jul 2023
Response from Sunroute Asakusa on 2023/7/14
Thank you for using our hotel.How was Asakusa?It will be our pleasure if we can make even a few good memories.We look forward to seeing you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small, but I knew what I was getting. The area was peak condition to the rest of Asakusa and the staff was great. The woman I saw doing Housekeeping on the 7th floor was excellent every day and definitely deserves a massive raise!
Stayed 3 nights in Jul 2023
Response from Sunroute Asakusa on 2023/7/14
Thank you for using our hotel.Thank you for your comments about housekeeping.When I told them, they were very happy.It will motivate you every day.We look forward to seeing you again.

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokio the immaculate city
The hotel is located in a great area in Tokio. It’s near the train station and a beautiful temple. The hotel is very clean just like everything in Japan. The staff at the hotel are very friendly.
Stayed 3 nights in Jun 2023
Response from Sunroute Asakusa on 2023/7/14
Thank you for using our hotel.How was Sensoji Temple?It is very beautiful at night and I think you can enjoy the atmosphere of Japan.Thank you for praising the staff.We look forward to seeing you again.

10/10 Excellent

Percy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location with 5 minutes walk to local train station which is very important while visit Japan. There is over 10 local restaurant within 5 minutes walk to Main Street. It has two towers and we stay at the newer side, still a bit outdated but still good as overall Japanese hotels are very clean.
Stayed 1 night in Jun 2023
Response from Sunroute Asakusa on 2023/7/14
Thank you for using our hotel.There are many shops around the hotel.I think it's confusing because there are so many.In that case, please ask the hotel staff.I will tell you the recommended places.We look forward to seeing you again.

10/10 Excellent

Percy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location with 3 minutes walk to local train station which is very important while visit Japan. Hotel also has free beer at lobby between 4pm-7pm which is nice when you walk around in 30 degrees. Will stay again with this hotel.
Stayed 2 nights in Jul 2023
Response from フロント on 2023/7/14
Thank you for using our hotel.I'm glad you enjoyed the beer.I would appreciate it if you could leave a good memory even a little.We look forward to seeing you again.

8/10 Good

Norine

Stayed 3 nights in Jun 2023
Response from Sunroute Asakusa on 2023/6/25
Thank you for staying with us this time.Did you have good memories of Asakusa?We are looking forward to seeing you again.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from Sunroute Asakusa on 2023/6/18
Thank you for using Hotel Sunroute Asakusa and for your kind review.Please feel free to leave any comments next time.Did you enjoy a wonderful night in Asakusa?Asakusa is a unique town in Tokyo.There are many places that even Japanese people would be surprised and want to visit.In the meantime, we are working hard to make your stay a very good one. Our mission is to provide you with wonderful stays and memories.We are looking forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Good location clean hotel
Stayed 4 nights in May 2023
Response from Sunroute Asakusa on 2023/6/6
Thank you for your feedback.We are looking forward to seeing you again.

10/10 Excellent

Andi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel if you are traveling to Tokyo! Room was very clean and neat. Close to train station and walking distance from the temple.
Stayed 3 nights in May 2023
Response from Sunroute Asakusa on 2023/5/26
Thank you for using this time.Thank you for your wonderful comment.I was relieved to have a comfortable stay.How was Sensoji Temple?We are happy that you had a good time.We look forward to seeing you again.

10/10 Excellent

Denise, Mt Prospect

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very close to the train station, Kaminarimon Gate and Senso-Ji Temple. Lots of restaurant options in the area. The hotel offered free happy hour beer. Very clean and safe.
Response from Sunroute Asakusa on 2023/5/26
Thank you for using this time.Thank you for your review.Kaminarimon and Sensoji Temple. The hotel is close to the Sky Tree.Also, there are many restaurants.I'm lost because there are too many.Therefore, the hotel staff's recommended restaurant guide is also distributed at the front desk.We look forward to seeing you again.

8/10 Good

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Iliked the charm of the neighborhood.
Stayed 3 nights in May 2023
Response from Sunroute Asakusa on 2023/5/26
Thank you for using this time.Thank you for your review.Certainly, the hotel is conveniently located in Asakusa, Ginza, Shibuya, and Ueno.We are looking forward to seeing you again.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gilded age styled Hotel right around the corner from Asakusa Temple. Close to subway lines and walking distance to Tokyo Skytree. Room is small but you’re only really sleeping in it.
Stayed 3 nights in May 2023
Response from Sunroute Asakusa on 2023/5/16
Thank you for your review.The hotel is conveniently located near Sensoji Temple and Sky Tree, and close to Ginza and Ueno.I think the single room is certainly small.However, we sell it at a reasonable price.Depending on your budget, we would appreciate it if you could consider a deluxe single room or a double room.We are looking forward to seeing you again.

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
Clean, quiet and great staff!
Stayed 2 nights in May 2023
Response from Sunroute Asakusa on 2023/5/10
Thank you for staying with us.I am happy to receive words of praise.Please come to Asakusa again.We look forward to seeing you again.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Sunroute Asakusa on 2023/5/10
Thank you for staying with us.Thank you for your perfect evaluation.We are looking forward to seeing you again.

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to everything.
Stayed 3 nights in Apr 2023
Response from Sunroute Asakusa on 2023/5/5
Thank you for staying with us this time.Also, thank you for your cooperation in the questionnaire.The hotel is within walking distance from any station.1 minute walk from Tawaramachi Station on the Ginza Line6 minutes walk from Asakusa station.The hotel is convenient for going to Akihabara and Ginza.We look forward to seeing you again.

10/10 Excellent

Eloiza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of food places near by and it’s very quiet at night time or even early in the morning.
Stayed 3 nights in Apr 2023
Response from フロント on 2023/5/5
Thank you for staying with us this time.Also, thank you for your cooperation in the questionnaire.There are many restaurants around the hotel.The hotel is also very quiet at night.Please use it when you come to Tokyo again.We look forward to seeing you again.