Restaurant

Reviews of hotel MONday Premium Ueno Okachimachi

3.5 out of 5
hotel MONday Premium Ueno Okachimachi
3-41-7 Taito, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 254 out of 379 reviews" "
Rating 8 - Good. 98 out of 379 reviews" "
Rating 6 - Okay. 19 out of 379 reviews" "
Rating 4 - Poor. 5 out of 379 reviews" "
Rating 2 - Terrible. 3 out of 379 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!
Stayed 3 nights in Apr 2024

8/10 Good

Sai-Leung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Ziyad

Liked: Cleanliness, staff & service, property conditions & facilities
amazing all around
Stayed 7 nights in Apr 2024

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for local sights and food, not far to train/subway station for links to other parts of the city. Room was in good condition, it was a twin with an added bed for child making it a little small for suitcases and moving about but otherwise fine.
Stayed 1 night in Apr 2024
Response from kana on 2024/4/23
Thank you very much for staying at hotel MONday Premium Ueno Okachimachi. We are very happy to receive so many compliments. We also have a spacious family room, so please use it again if you have the opportunity.All of our staff are looking forward to the day when you can visit us again. Thank you for your post.

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities
Very friendly staff. The only down fall is the elevators are very slow.
Stayed 2 nights in Apr 2024
Response from Front Desk Han on 2024/4/10
Thank you for choosing our hotel, I hope to see you again sometime

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything. We stayed for 11 nights and would stay there again if we ever go back .room was bigger than expected. Staff was very friendly and helpful.
Stayed 11 nights in Mar 2024
Response from Front Desk HAN on 2024/4/10
We are very happy that you have great experiences here

8/10 Good

MANSEOP, Fullerton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 3 nights at this hotel with my wife and mother-in-law. The room was a bit small for all 3 people. Maybe we need to book 2 rooms for 3 people. The room was clean and calm. The breakfast buffet was good at a reasonable price. In addition, we can enjoy free sake and ramen until 9:30 pm.
Stayed 3 nights in Mar 2024
Response from Front Desk HAN on 2024/4/10
I'm very happy that you had a great experience. I also look forward to meeting you again if I have the opportunity.

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice. Rooms are clean.
Stayed 3 nights in Mar 2024
Response from Front Desk SUTINI on 2024/4/4
Thank you very much for staying at our hotel. Thank you very much for taking your valuable time to write a review for our hotel. We are glad that you were satisfied with our service. All of our staff members will continue to work hard to improve our services so that all of our guests can have a safe and relaxing stay.We look forward to seeing you again.

10/10 Excellent

Yuqin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs there are very nice and polite.
Stayed 2 nights in Mar 2024
Response from Front Desk SUTINI on 2024/4/4
Thank you very much for staying at our hotel. Thank you very much for taking your valuable time to write a review for our hotel. We are glad that you were satisfied with our service. All of our staff members will continue to work hard to improve our services so that all of our guests can have a safe and relaxing stay.We look forward to seeing you again.

8/10 Good

Hing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk HAN on 2024/4/10
Thank you for choosing our hotel.

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I researched endlessly for hotels and settled on Hotel MONday based on value, location and reviews. I was not disappointed in the least as this hotel exceeded my expectations. Friendly, English speaking staff, clean and reasonable size rooms. Great stay. Would highly recommend!
Stayed 4 nights in Mar 2024
Response from Front Desk HAN on 2024/4/10
Thank you for choosing our hotel, I'm glad you had a great experience during your trip. I really hope to meet you again in the future.

10/10 Excellent

S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. The location is convenient. Easy access to subway and shopping near by.
Stayed 6 nights in Mar 2024
Response from Front Desk SUTINI on 2024/4/4
Thank you very much for staying at our hotel. Thank you very much for taking your valuable time to write a review for our hotel. There are many convenience stores and restaurants nearby, and there is also a supermarket within a 5-minute walk. It is a very convenient location for both business and sightseeing. We hope that you will choose our hotel when you come to Tokyo again.

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have few complaints other than the mattress was extremely hard. Other than that, all was well.
Stayed 2 nights in Mar 2024
Response from Front Desk HAN on 2024/4/10
I'm very happy that you had happy memories, and also very sorry that you didn't have the soft mattress you wanted.

8/10 Good

Rick

Traveled with family
Liked: Amenities
OK
Stayed 5 nights in Feb 2024
Response from Front Desk HAN on 2024/4/10
Thank you for choosing our hotel.

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to train stations and convenience stores abound. Many nearby eateries and very close to Ameyoko. Easy walking distance to Ueno. Front desk staff are welcoming and willing to help.
Stayed 3 nights in Feb 2024
Response from Front Desk HAN on 2024/4/10
Thank you for choosing our hotel, I'm very happy that you had a pleasant trip to our wonderful facilities. Thank you very much for your high praise and praise for us. See you again next time.

10/10 Excellent

Jun, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good!
Stayed 1 night in Feb 2024
Response from Front Desk SUTINI on 2024/4/4
Thank you very much for staying at our hotel. Thank you very much for taking your valuable time to write a review for our hotel. We are glad that you were satisfied with our service. All of our staff members will continue to work hard to improve our services so that all of our guests can have a safe and relaxing stay.We look forward to seeing you again.

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周邊雖然沒有想像中熱鬧 (要走到御徒野JR那邊才較熱鬧),地點還是算方便因為有多條鐵路線選擇。 酒店職員非常熱心有禮。值得一讚。 房間不算小。雙床很大。但可走動的地方就比較窄。 酒店旁有一條高速天橋,所以有時車聲很大。而且間中有緊急車輛走過。本次全在9樓也聽到但幸好睡得著。
Response from 櫃檯員 蕭 on 2024/2/7
非常感謝您入住hotel MONday Premium 上野御徒町。也非常感謝您抽出寶貴的時間為我們填寫評論。我們很高興看到您寫下各種好評,對我們的員工給予讚賞。如您所說,我們飯店位置便利,距離日比谷線仲御徒町站 1 號出口步行 30 秒,距離 JR 御徒町站南口步行約 5 分鐘。附近有很多便利商店和餐廳,步行5分鐘內還有超市。無論是商務還是觀光,這裡都是非常方便的地點。有您的鼓勵,我們將繼續努力,更進一步改善我們的服務,讓我們的顧客有賓至如歸的感覺。期待有機會再為您服務。

10/10 Excellent

Jun, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good!
Stayed 2 nights in Feb 2024

8/10 Good

Samai

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, comfortable room, clean, and attentive staff. Nice view from the breakfast room. The area around is lively and easy to navigate. Being close to ueno park and station made our introduction to tokyo and japan as a whole very easy and rewarding. We took the narita skytrain in from the airport and then used the stations to access asakusa, ginza and the skytree. Miss it already and would definitely go back.
Stayed 3 nights in Dec 2023

10/10 Excellent

CHUANG LONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

ji eun, monterrey

Stayed 3 nights in Dec 2023

6/10 Okay

Audrey

Stayed 4 nights in Dec 2023

6/10 Okay

Michael Ka Lok

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Renee

Stayed 7 nights in Oct 2023

10/10 Excellent

Jose

Stayed 10 nights in Nov 2023
Response from Front Desk SUTINI on 2023/11/16
Thank you for staying at our hotel.We are very glad that you gave us a high rating.We are so glad to hear that you had a good time here with us.We will make further efforts to provide better services.We look forward to serving you again.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
This was an excellent hotel with a good location and super friendly staff! The 14th floor for breakfast has amazing views over Tokyo including the Skytree and the breakfast itself was good. Nice room and very eco conscious-you get free bottled water on days your room isn’t cleaned. Highly recommend staying here!
Stayed 3 nights in Nov 2023

10/10 Excellent

RAPEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near train station, clean,
Stayed 6 nights in Nov 2023
Response from Front Desk SUTINI on 2023/11/22
Thank you very much for staying at hotel MONday premium Ueno Okachimachi. Thank you very much for taking the time out of your busy schedule to post a review of our hotel. As you said, our hotel is conveniently located, 30 seconds walk from Exit 1 of Naka-Okachimachi Station on the Hibiya Line, and approximately 5 minutes walk from the south exit of Okachimachi Station on the JR Line. . All of our staff members will continue to work hard to improve our services so that all of our guests can have a safe and relaxing stay. We look forward to seeing you again.

10/10 Excellent

Muhaimen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable spot!
Stayed 3 nights in Nov 2023
Response from Front Desk SUTINI on 2023/11/16
Thank you so much for staying at our hotel.We are so glad to hear that you had a good time here with us.We will make further efforts to provide better services.We appreciate your kind review and look forward to seeing you again soon.

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the option to choose a big room, which we didn’t regret we did. A bigger variety for the breakfast buffet would be good. The air conditioning in our room blew directly to our head when we are sleeping, which could make us quite cold.
Stayed 6 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Front Desk SUTINI on 2023/11/6
Thank you so much for staying at our hotel.We are so glad to hear that you had a good time here with us.We will make further efforts to provide better services.We appreciate your kind review and look forward to seeing you again soon.

10/10 Excellent

Laurene

Stayed 3 nights in Oct 2023
Response from Front Desk SUTINI on 2023/11/16
Thank you for staying at our hotel.We are very glad that you gave us a high rating.We are really happy that you had a good time during your stay.We will make further efforts to provide better services.We look forward to seeing you again.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel stay.
Stayed 4 nights in Oct 2023
Response from Front Desk SUTINI on 2023/11/6
Thank you so much for staying at our hotel.We are so glad to hear that you had a good time here with us.We will make further efforts to provide better services.We appreciate your kind review and look forward to seeing you again soon.

8/10 Good

mari, Saugus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty small for 3 people..wifh luggages there’s basically no space to walk but overall its still a good area to stay while in Tokyo. Very easy access to the train station and lots of izakayas nearby.
Stayed 4 nights in Oct 2023

8/10 Good

Reiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. It would be even better if bed was softer.
Stayed 5 nights in Oct 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff is really helpful!
Stayed 4 nights in Oct 2023
Response from Front Desk SUTINI on 2023/11/6
Thank you very much for staying at hotel MONday premium Ueno Okachimachi. Thank you very much for taking your valuable time to write a review for our hotel. We are glad that you were satisfied with our service. We will continue to work hard to provide services that satisfy our customers. We look forward to seeing you again.

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front Desk SUTINI on 2023/11/22
Thank you very much for staying at hotel MONday premium Ueno Okachimachi. Thank you very much for taking your valuable time to write a review for our hotel.All of our staff members will continue to work hard to improve our services so that all of our guests can have a safe and relaxing stay. We look forward to seeing you again.

10/10 Excellent

Yun-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Oct 2023
Response from Front Desk SUTINI on 2023/10/16
Thank you very much for staying at hotel MONday Premium Ueno Okachimachi. We are delighted to hear that you enjoyed your stay here. Our hotel is located only a 10-second walk from the nearest station, Naka-Okachimachi Station, Exit 1, and you can use several train lines within a 5-minute walk. Thank you very much for taking time to review and we look forward to seeing you again.

10/10 Excellent

PHILLIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Re: "deluxe twin room" on 12F, facing east. Room: Spacious for central Tokyo at 18m2. Unobstructed view of Tokyo Skytree and lightshow. Two beds daybed, bedside table, folding table, full-length mirror, minifridge, hot-water kettle, six hangers numerous pegs. Window opens, blackout curtains. TV has multilingual hotel functions incl. status of laundry room. Electrical outlets A-type twin-prong, USB outlets at bedside. Bathroom: Larger than typical "unit bath," door separates sink/toilet from shower/tub. Sink well lit. Pump toiletries. Hotel: Bilingual signage, taxi info in elevator (time/fare to nearby rail stations, NRT, HND). Laundry room two coin-op washer-dryer pairs (detergent included, 300 JPY per wash, 100 JPY per 30min dry), ice, drinks, microwave. Front desk faces elevators, so expect to be greeted; lobby spacious with stylish furniture, doubles as bell closet. Staff: Polite, efficient, helpful. When laundry-room microwave was broken, they heated my combini dinner in staff-room. Negatives: Staircase emergency-only, elevator can be busy/slow. Laundry room unvented hence stifling-hot. Would swap daybed for chair and suitcase-stand. Access: Steps from Exit 1 of Naka-Okachimachi (H17), staircase-only. If arriving from NRT by Keisei Skyliner, ped access from Ueno Station, but 900m with escalators; taxi is 1000 JPY. Area: Low-rise res neighborhood, quiet in evening, cafes and combinis for cheap food. Extensive shopping and late-night dining to NE in Ameyoko etc.

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Amazing cleanliness! The room is so tiny , but everything is functional . Breakfast is very good and tasty.
Stayed 2 nights in Oct 2023
Response from Front Desk SUTINI on 2023/10/16
Thank you so much for staying at our hotel. We are so glad to hear that you had a good time here with us. We will make further efforts in providing better services. We appreciate your kind review and look forward to seeing you again soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Front Desk SUTINI on 2023/10/9
Thank you for staying at our hotel.We are very glad that you gave us a high rating.We will make further efforts to provide better services.We appreciate your kind review and look forward to seeing you again soon.

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite all the time and helped us to check in.
Stayed 4 nights in Sep 2023
Response from hotel MONday Premium Ueno Okachimachi on 2023/10/14
Thank you so much for staying at our hotel.We are so glad to hear that you had a good time here with us.We will make further efforts in providing better services.We appreciate your kind review and look forward to seeing you again soon.

10/10 Excellent

Stephen Joel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was excellent. The staff was nice and rooms were comfortable and clean. Hotel is within walking distance of Ameyoko, Akihabara, and Ueno Park; and a short ride on the subway to Asakusa. Not to mention the closest station is literally a 10 second walk from the hotel.
Stayed 12 nights in Sep 2023
Response from Front Desk SUTINI on 2023/10/16
Thank you very much for staying at hotel MONday Premium Ueno Okachimachi. We are delighted to hear that you enjoyed your stay here. Our hotel is located only a 10-second walk from the nearest station, Naka-Okachimachi Station, Exit 1, and you can use several train lines within a 5-minute walk. Thank you very much for taking time to review and we look forward to seeing you again.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here. It was clean and the breakfast was excellent. Good location to visit Tokyo from.
Stayed 3 nights in Sep 2023
Response from Front Desk SUTINI on 2023/10/16
Thank you so much for staying at our hotel. We are so glad to hear that you had a good time here with us. We will make further efforts in providing better services. We appreciate your kind review and look forward to seeing you again soon.

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers very kind and professional, helpful too
Stayed 8 nights in Jul 2023
Response from Front Desk SUTINI on 2023/11/6
Thank you very much for staying at hotel MONday premium Ueno Okachimachi. Thank you very much for taking your valuable time to write a review for our hotel. We are glad that you were satisfied with our service. We will continue to work hard to provide services that satisfy our customers. We look forward to seeing you again.

10/10 Excellent

JOYCE

Liked: Staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Sep 2023
Response from Front Desk SUTINI on 2023/10/9
Thank you very much for staying at hotel MONday premium Ueno Okachimachi. Thank you very much for taking the time to write a review of our hotel. We hope you are satisfied with your stay. We will continue to make every effort to provide you with a service that will satisfy you. We look forward to seeing you again.

6/10 Okay

Ujjal

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

YOKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay—Great staff!
We had a great stay! The staff were all very helpful. We asked them to look after some of our fragile luggage and they returned it to us safely with lots of care. The room was very clean and comfortable, with lots of added amenities. It even had a bathtub! We’re very happy with our stay at MONday. Our only complaint is that there didn’t seem to be any recycling bins or facilities as far as we could tell.
Stayed 2 nights in Aug 2023