Property grounds

Reviews of Hotel Famy Inn Kinshicho

3 out of 5
Hotel Famy Inn Kinshicho
2-17-4 Kotobashi, Sumida-ku, Tokyo, Tokyo-to

Reviews

8.2

Very Good

Rating 10 - Excellent. 86 out of 276 reviews" "
Rating 8 - Good. 127 out of 276 reviews" "
Rating 6 - Okay. 53 out of 276 reviews" "
Rating 4 - Poor. 7 out of 276 reviews" "
Rating 2 - Terrible. 3 out of 276 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roj

Liked: Cleanliness, staff & service, property conditions & facilities
Close to JR station. Lot of shop and restaurant around the area. Less tourists and more of local.
Stayed 6 nights in Mar 2024
Response from 花岡 on 2024/4/2
Thank you for your stay and comment.

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great for single travelers which do not want a lot of luxury but a place to leave their luggage and rest - Don't get me wrong, service is top notch and the place is tidy and clean. Room service is excellent. Staff is kind and know basic to intermediate English. No issues whatsoever. I forgot my card key inside the room, informed it at reception and provided a new one at no cost. I would consider this hotel for future visits for sure!
Stayed 4 nights in Nov 2023
Response from Hanaoka on 2023/11/15
Thank you for your stay.We're so delighted that your comment.We will hope next time your stay.

10/10 Excellent

Manit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2023
Response from Hanaoka on 2023/11/9
Thank you for your stay and evaluation.

10/10 Excellent

Francis K, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Small rooms, which is expected for Tokyo hotels. Clean, organized, quite old but well-maintained. Friendly and helpful staff, they can speak English. Very accessible to everything, 2-3 minute walk to Kinshicho train station.
Stayed 3 nights in Oct 2023
Response from Hanaoka on 2023/11/1
Thank you for your stay and comment.Your comment make us very happy.

10/10 Excellent

cherry ann

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely comeback.
Stayed 5 nights in May 2023
Response from Hanaoka on 2023/6/23
Thank you for your stay.And appriciate your comment.

10/10 Excellent

Angelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semi vacation
The place is near everywhere restaurants,shopping very convenient I stay there relax if i will go back to kinischo i will stay there again
Stayed 1 night in Sep 2022
Response from hanaoka on 2022/9/5
Thank you so much for your comment.And so glad to see that [stay there again]

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but it's very clear to station in Tokyo. Very cozy hotel. Free breakfast was good, too.
Stayed 2 nights in Jan 2021
Response from Hanaoka on 2021/1/14
Thank you very much for your rating and comment.

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located & easy to get around.
I truly enjoyed my stay at the hotel. Friendly staff. Clean room & comfy bed. The breakfast spread is very delicious . Very close to the Kinshicho station.
Stayed 7 nights in Nov 2019
Response from Hanaoka on 2019/11/23
Thank you for your stay and thank you for the highest rate. We are so glad to you enjoyed the stay with us. We will continue to improve that we can provide better services included breakfast. We hope to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from 花岡 on 2019/11/21
この度はホテルファミーINN錦糸町にご宿泊頂きまして、誠にありがとうございました。 貴重なお時間を頂きご評価を頂戴し、重ねてお礼申し上げます。 この評価に慢心することなく、より一層サービスを磨いて参る所存です。 またのご宿泊、心よりお待ちしております。

10/10 Excellent

Verified traveler

Stayed 4 nights in Sep 2019
Response from 花岡 on 2019/10/7
この度はホテルファミーINN錦糸町にご宿泊頂きまして誠にありがとうございます。 並びに高評価、重ねてお礼申し上げます。 また錦糸町近辺にお越しの際は、是非当館に宿泊をご検討下さいませ。

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from 花岡 on 2019/10/2
この度はホテルファミーINN錦糸町にご宿泊頂き、誠にありがとうございました。 この高評価に甘んじることなく、改善に邁進して参ります。 次の機会がございましたら、是非また当館にご宿泊下さいませ。

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, girls do not bother if in couple, generous breakfast.
Stayed 8 nights in Mar 2019
Response from Hanaoka on 2019/4/8
Thank you for your stay and comment. Some convenience stores,some restaurants are between station and this hotel.Please feel free in person. Thank you for using breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In overall, Hotel Famy Inn Kinshicho is an excellent place to stay for a business trip or trip with your friends or solo! It is near a subway station and also JR station. The room was clean and quiet. The breakfast was excellent especially if you do not like Japanese breakfast; you could eat butter, Jam, and egg. If you a firm pillow, this place is your heaven! But I had little problem with WIFI. During four days, one or two times I lost the connection to the internet, and I had to turn off and on my iPhone wifi. Also, some apps could not work with hotel WIFI such as WhatsApp
Stayed 4 nights in Mar 2019
Response from Hanaoka on 2019/3/29
Thank you very much for staying at Hotel Famy Inn Kinshicho.Would you like to relax and stay.There are some convenience stores and restaurants between the station and the hotel, so I think it can be used conveniently.We prepare Breakfast includes bread and eggs, but rice and miso soup are also available.If you feel not bad try it please.There are also soft pillows, so I will prepare if you want.Thank you for using Wi-Fi. We were sorry for the apps that were not available.Security issues may have limited some apps.Finally, thank you very much for your high rating.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, room was a bit small but it worked.
Stayed 2 nights in Aug 2018
Response from Hanaoka on 2018/8/26
Thank you for stay with us. And thank you your comment.

8/10 Good

Vicky, Isle of Man UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good situation for the train.
The hotel is in a good situation with easy access for the trains, metro, shops and a number of tourist sights e.g. Skytree. The hotel has small rooms, in keeping with space being a premium in Tokyo however they are adequate, have good air conditioning and are comfortable and have all you require. The staff are helpful and friendly. Breakfast is adequate although not very exciting, possibly as they are offering their version of a continental breakfast. All in all I would book the hotel again, for the ease of transport and comfort.
Stayed 10 nights in Aug 2017

10/10 Excellent

M, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long stay at hotel.
This hotel has 3 types of rooms. The cheapest has a single bed and a bathroom with no shower or bath. Ironically the smallest room has the largest toilet. During this stay, I choose the medium room with a semi double bed and bathroom with toilet and shower. The larger bed was nice but toilet took some acrobatics to use as it was so small. The shower is tiny to say the least. The hotel has a large bathing facility on the 14th floor which makes the small shower forgivable. But the small toilet is the problem. My suggestion is to opt for the small room. The bed is smaller but over all it's just better. The staff are nice and the facility is clean. Although breakfast is the same everyday, it's good for anyone on a budget.

8/10 Good

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near train station
Fair

6/10 Okay

Ryosuke

Liked: Staff & service
Disliked: Cleanliness
Average business hotel
Average business hotel. Room is outdated pretty small but didn't matter for me as I was there only to sleep. Shower room size average Japanese business hotel but curtain was old and filthy with some black mold spots. Wifi works OK but for some reason it took forever to retrieve GMail. Has decent size bath at the top floor but for me s only. Neighborhood is a mixture of shopping center, restaurant and red line district - probably not a good choice for family.

8/10 Good

Jose Lonito Jr.

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for budget traveler
Perfect very cheap place to stay but with the needed privacy. Very close to Kishicho station. So many shops and restaurant all around. The staff is very helpful and polite. Very clean and quiet. The room is very small and bathroom is quite compact. perfect for solo travelers, not recommended for couples with children.

6/10 Okay

Sung G, Gallifrey

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you paid for
Stayed here for a few days, as the location itself is close to a lot of my friends. The place itself is relatively shabby and small, but you get what you paid for. Nothing more, nothing less.

10/10 Excellent

Stephen, Solihull, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel.
Room small but standard by Japan standards. Service good breakfast okay lots of shops safe to walk around in near jr station about 2 minutes. Good value Hotel.

10/10 Excellent

Jesse, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel! So-so breakfast.
Very nice business hotel. Room was modern and up to date. Staff was very professional and helpful. Breakfast wasn't great, but the price is right. Go have lunch around the station. Immediate neighborhood is sketchy, but still, the sketchiest parts of Japan are still much nicer than most of my hometown.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff and Great Location
The staff was beyond great and they knew English quite well. They were extremely helpful throughout the stay. The hotel is quite clean and the daily breakfast was very nice. It's not a big buffet, but it's enough to get your day started (eggs, rice, toast, butter, jam, buns, tea, water & juice). Compared to a hotel I used to stay at before, the rooms here are extremely clean to the point that I don't even see dust in the air when opening the window blinds in the morning. The in-room air conditioning unit filters air as well, in addition to providing both cold and hot air, depending on your preference. The Kinshicho JR station has a Yokusuka rapid line so you can reach Tokyo station in the least amount of time and not need to switch platforms & JR lines in Akihabara. That's very useful when having lots of luggage. The JR station is a 4 minute walk from the hotel. 3 major supermarket chains are right below the hotel: Sunkus, Lawson & 7-11. You'll find almost anything you need there. Unfortunately, the windows aren't sound-proof and the hotel is near some pubs, so around 11 pm you can hear people yelling or cheering, mostly drunks. Drunk people there are harmless. There are some prostitutes around outside the JR station, but they only approach single men. Families & women don't need to worry. The single rooms are small. Didn't see the larger ones, if any. 1 room fits 1 person only. Overall, the area is quite safe and apart from the noise at night, the hotel was excellent.

8/10 Good

キミコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from 花岡 on 2024/4/16
この度はご宿泊並びにご評価を頂き、誠にありがとうございます。次回も当館をご検討いただけましたら幸いでございます。

10/10 Excellent

JUNKO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近くてとても便利で、お部屋も綺麗でした
Stayed 1 night in Feb 2024
Response from 花岡 on 2024/2/20
JUNKO様この度はご宿泊頂きまして、誠にありがとうございました。また、高評価を頂戴し、重ねてお礼申し上げます。錦糸町駅近くの当館を、どうぞまたご利用くださいませ。

8/10 Good

あきひと

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料朝食、清潔、とても良い。綺麗、静か、駅近
Stayed 1 night in Jan 2024
Response from フロントスタッフ on 2024/1/15
Kazumi様この度はご宿泊いただき、誠にありがとうございました。加えて、ご評価をいただき重ねてお礼申し上げます。この高評価に満足することなく、改善を続けてまいりますので、次回も当館をご利用いただけますと幸いです。ありがとうございました。

6/10 Okay

リエコ

Traveled with group
Stayed 1 night in Dec 2023
Response from フロントスタッフ on 2024/1/10
ご利用とご評価を頂戴し、誠にありがとうございました。またのご利用をお待ちしております。

6/10 Okay

イクミ

Stayed 1 night in Dec 2023
Response from フロントスタッフ on 2024/1/10
ご利用とご評価を頂戴し、誠にありがとうございました。またのご利用をお待ちしております。

6/10 Okay

KIMLONG

Business traveler
Stayed 1 night in Dec 2023
Response from フロントスタッフ on 2024/1/10
ご利用とご評価を頂戴し、誠にありがとうございました。またのご利用をお待ちしております。

8/10 Good

masafumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 花岡 on 2023/12/16
この度はご宿泊いただきまして、誠にありがとうございます。次回のご宿泊を心よりお待ち申し上げます。

6/10 Okay

Takashi

Stayed 1 night in Dec 2023
Response from 花岡 on 2023/12/9
Takashi様この度はご宿泊いただき誠にありがとうございました。またのご利用を心よりお待ち申し上げております。

6/10 Okay

ひでかず

Stayed 1 night in Oct 2023
Response from 花岡 on 2023/11/30
この度はご宿泊いただき誠にありがとうございました。ひでかず様のまたのご利用を心よりお待ち申し上げます。

6/10 Okay

えつこ

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from 花岡 on 2023/11/15
ご利用ありがとうございました。またのご利用の際には、一つでも評価を上げていただけますよう、精進して参ります。またのご利用をお待ちしております。

4/10 Poor

Ryumei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
wifiが弱すぎる。使えない。それ以外は完璧。
Stayed 4 nights in Oct 2023
Response from 花岡 on 2023/11/1
Ryumei様この度はご宿泊いただいたにもかかわらず、Wi-Fiの不調により大変お手数をおかけいたしました。申し訳ございません。機材の更新を含め、快適にご利用いただけますよう検討中でございます。ご指摘いただきまして誠にありがとうございました。

6/10 Okay

kimihiko

Stayed 1 night in Oct 2023
Response from フロントスタッフ on 2023/11/1
ご利用いただきましてありがとうございました。またのご利用をお待ち申し上げます。

10/10 Excellent

HYUNGU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소 좋습니다
직원분들 엄청 친절하구요. 숙소도 청결합니다. 다만 조금 좁습니다. 체구가 작으신분들에게는 더 좋으실듯 합니다. 말고 역에서 엄청 가까운데 그 사이에 찌라시 나누는 사람들 있으니 그것만 조심하세요.
Stayed 6 nights in Sep 2023
Response from Hanaoka on 2023/10/2
I'm afraid that I can't reply in Korean.But I truly want to tell you Thank you for your stay and evaluation.

10/10 Excellent

SU KWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from 花岡 on 2023/10/2
最高評価を頂きまして、誠にありがとうございました。これを励みに、さらなる改善を目指しますので、これからもどうぞよろしくお願いいたします。

10/10 Excellent

サナエ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはんが食べれたのがとても良かったです。 思っていた以上にメニューが豊富だったので、個人的には大満足です。
Stayed 1 night in Sep 2023
Response from 花岡 on 2023/9/19
サナエ様。この度はご利用誠にありがとうございました。ご朝食もご満足いただけたとのこと、大変嬉しく存じます。これからも皆様にご満足いただけるよう精進してまいりますので、またのご利用を心よりお待ちしております。

8/10 Good

しんいち

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your hospitality, people in the hotel are great
Stayed 5 nights in Sep 2023
Response from 花岡 on 2023/9/19
Thank you very much for your stay and comment.We hope your stay again.

8/10 Good

YOSHIHIKO

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from 花岡 on 2023/9/19
YOSHIHIKO様ご利用とご評価を頂戴し、誠にありがとうございました。またのご利用をお待ちしております。

8/10 Good

YOSHIHIKO

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from フロントスタッフ on 2023/11/1
ご利用誠にありがとうございました。またのご利用をお待ちしております。

6/10 Okay

Toshiya

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
ベッド下のスペースが狭く、移動の際はみ出したシーツに足を引っ掛けて転倒しました。
Stayed 2 nights in Sep 2023
Response from 花岡 on 2023/9/3
Toshiya様。この度はご宿泊いただきまして誠にありがとうございました。お部屋の中で転倒なされたとの事、お怪我はございませんでしたでしょうか。ご指摘の通り、客室内にはスペースの取りづらい箇所があり、ご不便をおかけいたします。お客様の安全と快適を目指し、できる限り効率よい配置を目指しております。どうぞまたのご宿泊をご検討いただけますと幸いです。

6/10 Okay

なおこ

Disliked: Cleanliness, property conditions & facilities
娘と泊まるには夜が騒がしい場所で少し怖かったなと思います 客室の照明にホコリがあったのでそろそろ掃除してもいい時期かなと思います 浴槽はカビキラーで落ちそうなカビがちらほらありました ティッシュケースの中に箱ティッシュかとおもったら汚れているケースに直においてあり清潔感に欠けました ありがとうございました
Stayed 2 nights in Aug 2023
Response from 花岡 on 2023/9/3
なおこ様。この度はご宿泊いただきまして、誠にありがとうございました。当館は駅からほど近く、繁華街のただなかにあるため、騒がしくなることがございます。関係各所を連携を取り、快適にお休みいただけるよう、改善を目指してまいります。清掃に関してのご指摘に関しまして、全部屋の確認を行いたいと存じます。皆様に気持ちよくお過ごしいただけるよう、努力してまいりますので、どうぞよろしくお願い致します。

8/10 Good

YUKO

Liked: Cleanliness, staff & service
駅近で綺麗なホテルでした
Stayed 1 night in Aug 2023
Response from 花岡 on 2023/8/20
YUKO様 この度はご宿泊いただきまして誠にありがとうございました。綺麗だったというお言葉を糧に、お掃除にもさらに励んでいきたいと思います。どうぞまたのご利用をご検討くださいませ。

8/10 Good

Masahiro

Stayed 3 nights in Jul 2023
Response from 花岡 on 2023/8/20
Masahiro様 この度はご宿泊並びに、ご評価を頂き誠にありがとうございました。またのご利用を心よりお待ち申し上げております。

10/10 Excellent

マナブ

Stayed 1 night in Jul 2023
Response from 花岡 on 2023/8/9
マナブ様ご宿泊並びに、最高評価を頂戴し、恐悦至極に存じます。これにおごらず、またこのご評価を頂けるよう、改善を続けて参ります。当館をまたご検討くださいませ。

8/10 Good

SHINJI

Stayed 2 nights in Jul 2023
Response from 花岡 on 2023/8/9
SHINJI様この度はご宿泊並びにご評価を頂き、誠にありがとうございます。次は一つでも高い評価を頂戴できるよう、努力してまいりますので、どうぞまた当館をご検討くださいませ。

6/10 Okay

Hideo

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from 花岡 on 2023/7/18
この度はご宿泊、並びにご評価をいただきまして、誠にありがとうございました。またのご宿泊の際には少しでも高評価をいただけますよう、努力してまいりますので、どうぞよろしくお願い致します。

6/10 Okay

キョウコ

Stayed 2 nights in Jul 2023
Response from 花岡 on 2023/8/9
キョウコ様この度はご宿泊並びにご評価を頂き、誠にありがとうございます。次は一つでも高い評価を頂戴できるよう、努力してまいりますので、どうぞまた当館をご検討くださいませ。