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Reviews of HOTEL SULATA Shibuya Dogenzaka - Adults Only

2.5 out of 5
HOTEL SULATA Shibuya Dogenzaka - Adults Only
2-2 Maruyama-cho, Shibuya, Tokyo, Tokyo

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
this is a sex hotel in the red zone of shibuya. i think that says it all. we wanted to check in and they refused because we were 10 minutes earlier. the room was ready but they insisted we can only check in in 10 minutes. then i realized they sell the rooms by the hour. their english is marginal. we left even if the room was pre-paid.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a love hotel in a love hotel area. What the means is they rent the room for 2 hours, 3 hours, etc. in addition to all night. Staff's English is marginal. Room is small with no window (window is in the shower /tub area and must be opened to air it out.) Room was very small, no closet, no drawers for clothes. Small round table with two chairs. Complex lighting system that enables the lighting to be changed quickly from full on to black (no window) to five levels inbetween. Room was very clean and if you wanted the room cleaned, it happened very quickly. They had everything you need in the room, from toothbrushes, to mouthwash, to razors, face mask, etc. Big tub, looked like it had jacuzzi capability. Internet was fast. Karaoke machine in the room with two mikes, microwave, and hot water kettle. They have free soft drinks in the lobby and a free dessert (I think.) Complementary breakfast was grilled salmon, fish roe, egg, rice, pickles, miso soup, delivered to your room at your specified time. Had exactly the same thing both days.
Stayed 2 nights in Nov 2018

8/10 Good

Smile, Japan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay but the room was too small.
Stayed 1 night in Nov 2018

10/10 Excellent

Maryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, love hotel for two!
Nice Love hotel with huge bathroom and tons of amenities. Breakfast was included and delivered at the time you choose. We used google translate to help us check in, but other staff members spoke more English. It is a love hotel, so be known. Free drinks and ice cream in the front. Excellent location to shoppers, restaurant and sites. The bathroom was amazing with a jetted tub and TV. There was a rainbow flag on the front door, so I think they are gay friendly!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
My stay was amazing, it's located right down the street from Shibuya crossing. Great restaurants near by. We were served breakfast in bed and the staff was very friendly. Clean hotel and very relaxing. I also loved all the amenities in the room.
Stayed 2 nights in Jul 2017
Thank you for staying at Hotel Sulata. Thank you for the good comments. It is very greatful to hear that your stay was amazing. P.S. If you have any chance to come to Tokyo again we hope to see you. Best regard Hotel Sulata

8/10 Good

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad, the room did slightly smell like cigs and no window but good to stay for a budget.

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019
Response from HOTEL SULATA Shibuyadougenzaka on 2019/4/4
Thank you for coming. The staff gave me a haunting word of compliment. Improve service for customers more and more I will. We look forward to your visit if we have another opportunity.

10/10 Excellent

PULIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很新鮮很新潮很溫馨的住宿體驗
大廳服務很好、還提供免費冰淇淋和蛋糕、浴室備品溫馨又精緻、附近商圈很熱鬧
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Too small room
The room is too small

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Good night life!