Exterior

Reviews of APA Hotel Shinjuku Kabukicho Chuo

3 out of 5
APA Hotel Shinjuku Kabukicho Chuo
2-26-5, Kabukicho, Shinjuku-ku, Tokyo, Tokyo

Reviews

8.4

Very Good

Rating 10 - Excellent. 342 out of 731 reviews" "
Rating 8 - Good. 245 out of 731 reviews" "
Rating 6 - Okay. 87 out of 731 reviews" "
Rating 4 - Poor. 39 out of 731 reviews" "
Rating 2 - Terrible. 18 out of 731 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was smaller than last time :(. But it was still a very good accommodation
Stayed 8 nights in Apr 2024
Response from Front Desk Yonaha on 2024/4/24
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo. The guest rooms of our hotel are compact with electrical outlets and switches integrated next to the bed. Therefore you can use and control these while relaxing on the bed.We accept your valuable feedback seriously and will use it as a reference to improve our services in the future.We look forward to seeing you again.

8/10 Good

Kiran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great area in the center of it all. bad allergies after turning on ac in the room
Stayed 14 nights in Apr 2024
Response from Front Desk Yonaha on 2024/4/23
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.Although you chose to stay at our hotel, we apologize for inconveniencing you.We will keep on making efforts to improve quality of cleaning with all cleaning staffs.We appreciate you taking time out of your day to share your commments.We look forward to seeing you again.

8/10 Good

Rachelle

Traveled with partner
Liked: Property conditions & facilities
convenient walkable.
Stayed 4 nights in Apr 2024
Response from Front Desk Yonaha on 2024/4/23
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.Many guests say it is conveniently located near to the train stations and downtown.We will continue to make further efforts to improve in providing better services for our guests.We look forward to seeing you again.

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very lively area that’s made for adult life.
Stayed 4 nights in Apr 2024
Response from Best regards,R Hiyama on 2024/4/21
Thank you very much for staying at APA Hotel〈Shinjuku Kabukicho Chuo〉.We are glad to receive your valuable review. Our hotel was built in the middle of Shinjuku Kabukicho and has received many favorable reviews for its convenience. We sincerely look forward to serving you again.

8/10 Good

Brandon

Stayed 1 night in Mar 2024
Response from Hatakenaka/Receptionist on 2024/4/20
Thank you very much for choosing APA Hotel Shinjuku Kabukicho Chuo. Thank you very much for taking time out of your precious time to give us your feedback. We are very honored to receive your valuable review! We sincerely look forward to welcoming you again. We will continue to make further efforts to improve in providing better services for our guests.We look forward to welcoming you again.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Mar 2024
Response from Hatakenaka/Receptionist on 2024/4/17
Thank you very much for staying at APA Hotel〈Shinjuku Kabukicho Chuo〉. We appreciate you taking time out of your day to share your commments. We are honored to receive your valuable review! We will make every effort to be your choice the next time you visit Japan.We look forward to seeing you again. Best regards, Hatakenaka/Receptionist

10/10 Excellent

Dongbo

Stayed 7 nights in Mar 2024
Response from G Saito on 2024/4/30
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.We accept your valuable feedback seriously and will use it as a reference to improve our services in the future.We appreciate you taking time out of your day to share your commments.We look forward to seeing you again.Sincerely.

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accomodation with everything you need for a solo traveller. Convenient location and friendly staff helped make the stay as easy as possible
Stayed 3 nights in Apr 2024
Response from Best regards, R Hiyama on 2024/4/11
Thank you very much for staying at APA Hotel〈Shinjuku Kabukicho Chuo〉.We are very honored that you were satisfied with our service.We will continue to strive to make our hotel even better in the future.We look forward to seeing you again.

6/10 Okay

Aijin Baltazar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Over all, my stay was above average. My only gripe was the room's A/C was not working. My wife called the front desk and the only suggestion to us was to open the windows. They were not able to move us to a different room or fix the A/C. The hotel and public facilities was very clean and hotel staff was very friendly
Stayed 4 nights in Mar 2024
Response from Best regards, R Hiyama on 2024/4/11
Thank you very much for staying at APA Hotel〈Shinjuku Kabukicho Chuo〉.We would like to thank you again for your valuable review.We are very sorry for any inconvenience caused to our guests regarding the air conditioning.The air conditioning in our hotel is centrally controlled and cannot be switched from one room to another.However, we regret that we were not able to offer you the use of a small electric fan.We will make every effort to improve our service.We look forward to seeing you again.

10/10 Excellent

Kyle K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, lots of amenities, great location
Stayed 2 nights in Mar 2024
Response from front desk Kouno on 2024/3/30
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.Thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you were satisfied with your stay.We will continue to make every effort to improve our services in the future.We look forward to welcoming you again.

10/10 Excellent

Andrew, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location. Really great location. Rooms small. Overall decent value for the room. I would recommend.
Stayed 2 nights in Mar 2024
Response from front desk Kouno on 2024/3/30
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.Thank you again for taking time out of your busy schedule to write a review of our hotel.Many guests have told us that our hotel is conveniently located near the station and the downtown area.We will continue to make every effort to improve our services.We look forward to welcoming you again.

10/10 Excellent

Noli C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from front desk Kouno on 2024/3/28
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo. We are very happy to hear that you enjoyed your stay with us. We will continue to strive to improve our services in the future.We look forwad to welcoming you again.

6/10 Okay

Andrew

Needs washing facilities at hotel
Stayed 5 nights in Mar 2024
Response from C on 2024/3/25
Thank you for choosing APA Hotel Shinjuku Kabukicho Chuo. There is a coin-operated laundry near our hotel. Please use the laundromat. We apologize for any inconvenience caused. We do not have a washing machine, but we do have a laundry service, so please use it the next time you stay with us. We look forward to serving you again.

8/10 Good

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but be prepared for some noisy nights. Central to party town.
Stayed 3 nights in Mar 2024
Response from Clark Tanaka on 2024/3/25
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo. Our hotel is located in one of the busiest areas in Japan, and the city lights are very beautiful at night. However, as you pointed out, there is noise, and we are concerned about it. We are happy to hear that you were satisfied with your stay at our hotel. We look forward to serving you again.

10/10 Excellent

Nobuyuki, Cambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Mar 2024
Response from front desk Kouno on 2024/3/21
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.We hope you had a pleasant stay during your stay.We will continue to strive to improve our services in the future.We look forward to welcoming you again.

8/10 Good

Vanessa

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ill start with the bad, and my only complaint was that when i arrived there was old yogurt on the outside of the fridge that wasnt cleaned.The facilities are cleaned every 3 days or upon request yet that wasnt cleaned before a new guest arrived? Kinda gross. Honestly left me to wonder how well they cleaned the rest of room properly. On the positive, the reception was amazing. Willing to speak english even when i was more than willing to speak japanese and where veey acomidating when i needed to add someone to my stay.
Stayed 3 nights in Mar 2024
Response from Hatakenaka/Receptionist on 2024/3/20
Thank you very much for choosing APA Hotel Shinjuku Kabukicho Chuo.Thank you very much for your kind words of praise about our hotel.We are very sorry that you had an unpleasant experience with the condition of your room. If you have any concerns about the room or the inadequate cleaning, it is possible to change the room. Please contact the front desk.We will keep on making efforts to improve quality of cleaning with all cleaning staffs.We continue to make further efforts to provide better service to our guests.We sincerely look forward to welcoming you again.

10/10 Excellent

Balazs

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time, hotel was good value for money
Stayed 5 nights in Mar 2024
Response from Hatakenaka/Receptionist on 2024/3/12
Thank you very much for staying at APA Hotel〈Shinjuku Kabukicho Chuo〉.We appreciate you taking time out of your day to share your commments.We are honored to receive your valuable review!We will make every effort to be your choice the next time you visit Japan.We look forward to seeing you again. Best regards,

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was small but great the room was compact but has everything you need the front desk are helpful with send your luggage to the next hotel in Japan which I would recommend highly and was a short walking distance from shinjuku station and the lotus restaurant serves great curry !!!
Stayed 5 nights in Feb 2024
Response from Front Kono on 2024/3/5
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review.We are very happy to hear that you were satisfied with your stay.Although our rooms are compact, they are equipped with power sockets and switches that can be operated while relaxing on the bed.We will continue to make every effort to improve our services in the future.We look forward to welcoming you again.

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms All that is needed. Nice spa/hot tub too
Stayed 2 nights in Mar 2024
Response from Front Kono on 2024/3/5
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review.We are very happy to hear that you were satisfied with your stay.Although our rooms are compact, they are equipped with power sockets and switches that can be operated while relaxing on the bed.We will continue to make every effort to improve our services in the future.We look forward to welcoming you again.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Clark Tanaka on 2024/3/3
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo. We are very happy to hear that you were very satisfied with your stay. All of us at APA Hotel Shinjuku Kabukicho Chuo will do our best to meet your expectations.We look forward to welcoming you again.

10/10 Excellent

Maximo, vancouver

Liked: Amenities
Superb location
Stayed 4 nights in Jan 2024
Response from Best regards, R Hiyama on 2024/2/14
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.We are glad to hear that you were satisfied with your stay.We look forward to seeing you again.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Front horikawa on 2024/2/8
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.All of us at APA Hotel Shinjuku Kabukicho Chuo are very pleased to receive your kind words of praise.We will continue to strive to improve our services in order to be the hotel of choice in the future.We look forward to serving you again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view and nice
Stayed 2 nights in Jan 2024
Response from Front Desk Yonaha on 2024/1/26
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.We are honored to receive your compliment.We will continue to make further efforts to improve in providing better services for our guests.We look forward to seeing you again.

10/10 Excellent

Chaming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in the heart of the action in Shinjuku night life. I would have preferred a closer hotel by the metro. But this one is great for walking around and hanging out. We were on the 13th floor and it was quiet at night. No outside noises. It is small like other APA’s by design, so it was as expected. Did not bother us. I would recommend this location.
Stayed 5 nights in Jan 2024
Response from Horikawa/Receptionist on 2024/1/19
Thank you for asking.It is our pleasure that you choose our hotel for your important trip.If there are anything we can do,please let us know.We are happy to help you.

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy check in and check out. Had sign for room clean up, and family mart next door. Convenient.
Stayed 3 nights in Jan 2024
Response from Best regards,R Hiyama on 2024/1/13
Thank you for staying with us here at APA Hotel〈Shinjuku Kabukicho Chuo〉.We are glad to hear that you had felt comfortable and relaxed during your staying.We will try to improve our service for our guests.We truly look forward to welcoming you back in the near future.

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good value for the price in Tokyo. The major drawback was the distance from key train systems. With all the lungages and crowds, it’s a major workout to board the trains.
Stayed 1 night in Jan 2024
Response from Front Desk Yonaha on 2024/1/7
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.We accept your valuable feedback seriously and will use it as a reference to improve our services in the future.We appreciate for spending your time to share your commments.We look forward to seeing you again.

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for downtown Shinjuku, abundant amount of places to eat and drink around as well as entertainment! Staff was super helpful and made checking in and out easily. Highly recommend if you want to be right in the night life.
Response from Front horikawa on 2024/2/8
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.All of us at APA Hotel Shinjuku Kabukicho Chuo are very pleased to receive your kind words of praise.We will continue to strive to improve our services in order to be the hotel of choice in the future.We look forward to serving you again.

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and with onvenient location
Stayed 4 nights in Dec 2023
Response from Front Desk Yonaha on 2023/12/28
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.We are honored to receive your compliment.We will continue to make further efforts to improve in providing better services for our gests.We look forward to seeing you again.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom is very small but efficient. The carpet needed better upkeep and the room was not dusted properly.
Stayed 5 nights in Dec 2023
Response from Y.Tanaka on 2023/12/21
Thank you very much for choosing APA Hotel Shinjuku Kabukicho Chuo. We are very pleased to receive your high evaluation. As you said, our rooms are compact, yet very efficient and have no wasted space.We will keep on making efforts to improve quality of cleaning with all cleaning staffs.

6/10 Okay

arturo

Liked: Cleanliness
Staff was hard to communicate with.
Stayed 2 nights in Dec 2023
Response from Front Kouno on 2023/12/17
Thank you for staying at APA Hotel 〈Shinjuku Kabukicho Chuo〉.We appreciate for spending your time to share your commments.We accept your valuable feedback seriously and will use it as a reference to improve our services in the future.We are looking forward to seeing you again.

10/10 Excellent

Ivan

Stayed 3 nights in Dec 2023
Response from Best regards, R Hiyama on 2024/1/6
Thank you very much for staying at APA Hotel〈Shinjuku Kabukicho Chuo〉.All of our staff are very pleased that you had a pleasant stay with us this time.We look forward to welcoming you back to our hotel the next time you are in Shinjuku.

10/10 Excellent

Jeyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Dec 2023
Response from Front Desk Yonaha on 2023/12/16
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.It is a great pleasure for you to give us to a high evaluation.We will continue to make futher efforts to improve in providing better services for our gests.We are looking forward to seeing you again.

8/10 Good

Dongsheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Front Desk Yonaha on 2023/12/14
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.It is a great pleasure for you to give us to a high evaluation.We will continue to make futher efforts to improve in providing better services for our gests.We are looking forward to seeing you again.

10/10 Excellent

Antonio

Stayed 2 nights in Dec 2023
Response from Front Ikeda on 2023/12/11
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.We are very pleased to hear that you were satisfied with your stay at APA Hotel Shinjuku Kabukicho Chuo. We hope that you will visit us again when you are in Shinjuku.

10/10 Excellent

Maria

Stayed 2 nights in Dec 2023
Response from Best regards, R Hiyama on 2023/12/30
Thank you very much for staying at APA Hotel〈Shinjuku Kabukicho Chuo〉.We appreciate your valuable review.We will continue to strive to improve our services.We look forward to seeing you next time.

6/10 Okay

Youngdo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great hotel if you are traveling alone on budget.
Response from Front horikawa on 2024/2/8
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.All of us at APA Hotel Shinjuku Kabukicho Chuo are very pleased to receive your kind words of praise.We will continue to strive to improve our services in order to be the hotel of choice in the future.We look forward to serving you again.

10/10 Excellent

Mustafa

Great location for tourists
Stayed 2 nights in Dec 2023
Response from Y.Tanaka on 2023/12/9
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.We are pleased to hear that you were satisfied during your stay. Many guests say it is conveniently located near train stations and downtown.We are looking forward to seeing you again.

10/10 Excellent

Selina

Stayed 5 nights in Nov 2023
Response from Best regards, R Hiyama on 2023/12/10
Thank you very much for staying at APA Hotel〈Shinjuku Kabukicho Chuo〉.We are very happy to hear that you gave us a high rating.We will continue to strive to improve our services.We look forward to seeing you again.

10/10 Excellent

Alma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay ... walking distance to all areas near everything you need ... PERFECT
Stayed 5 nights in Nov 2023
Response from Best regards, R Hiyama on 2023/11/23
Thank you very much for staying at APA Hotel〈Shinjuku Kabukicho Chuo〉.We are very pleased to receive your compliments.We will continue to strive to improve our services.We look forward to serving you again.

10/10 Excellent

Lynn

This is a very business traveler hotel. Nice accommodations with breakfast included. I reserved 2 deluxe beds and actually very roomy. I required nothing more great location.
Stayed 6 nights in Nov 2023
Response from Front horikawa on 2023/11/20
Thank you very much for choosing APA Hotel Shinjuku Kabukicho Chuo. We would also like to thank you again for your valuable feedback. We would like to take this into consideration when improving our services in the future. We will continue to make every effort to be the hotel of choice for you. We look forward to welcoming you again.

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Front horikawa on 2023/11/20
Thank you very much for choosing APA Hotel Shinjuku Kabukicho Chuo. We would also like to thank you again for your valuable feedback. We would like to take this into consideration when improving our services in the future. We will continue to make every effort to be the hotel of choice for you. We look forward to welcoming you again.

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very compact and eco friendly. The staff were always providing toiletries, towels and coffee.
Stayed 4 nights in Nov 2023
Response from Front Sato on 2023/11/17
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.We are pleased to hear that you were satisfied during your stay. We are looking forward to seeing you agein.

10/10 Excellent

tori, richmond hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Sato on 2023/11/17
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.We are looking forward to seeing you agein.

10/10 Excellent

Rina Mae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice that this is near the shopping areas at Shinjuku but quiet at the same time. It would've been better if they had ice machine and laundry units as well.
Stayed 4 nights in Nov 2023
Response from Front Sato on 2023/11/17
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.Many guests say it is conveniently located near train stations and downtown.We appreciate for spending your time to share your commments.

8/10 Good

James

Stayed 4 nights in Nov 2023
Response from Front Sato on 2023/11/17
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.We are looking forward to seeing you agein.

8/10 Good

chun wah

Business traveler
okay
Stayed 5 nights in Nov 2023
Response from Best regards, R Hiyama on 2023/11/15
Thank you for staying with us here at APA Hotel 〈Shinjuku Kabukicho Chuo〉. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

4/10 Poor

Katie

Stayed 11 nights in Oct 2023
Response from Best regards, R Hiyama on 2023/11/30
Thank you very much for staying at APA Hotel〈Shinjuku Kabukicho Chuo〉.We thank you for your valuable review.We look forward to seeing you again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 3 nights in Oct 2023
Response from Front horikawa on 2023/11/3
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Chuo.We are honoured to receive your kind words of praise and high evaluation.We will not rest on our laurels and will continue to strive to improve our services.We look forward to welcoming you again.

8/10 Good

Leopold, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very good option to stay in in the Cabu Chico district. The room was clean, and staff were friendly, although the check-in process is somewhat convoluted by their insistence on using keypads, rather than interpersonal interactions. breakfast is not particularly good, although there are fair number of other options in the area. Be forewarned – the area of the hotel is in quite lively throughout the night.
Stayed 1 night in Oct 2023
Response from Front Desk Yonaha on 2023/11/1
Thank you for staying at APA Hotel Shinjuku Kabukicho Chuo.We are honored to receive your compliment.We accept your valuable feedback seriously and will use it as a reference to improve our services in the future.We appreciate for spending your time to share your commments.We are looking forward to seeing you agein.

6/10 Okay

Lam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Oct 2023
Response from フロント 與那覇 on 2023/10/31
この度はアパホテル〈新宿 歌舞伎町中央〉をご利用頂きまして誠にありがとうございます。ご滞在中はごゆっくりお過ごしいただけましたでしょうか。今後も皆様にお選びいただけるホテルを目指して努力してまいります。またのご来館心よりお待ちしております。