City view from property
Check availability

Reviews of APA Hotel Akihabara-ekimae

3 out of 5
APA Hotel Akihabara-ekimae
2-13-20, Kanda Sakumacho, Chiyoda-ku, Tokyo, Tokyo

Reviews

8.0

Very Good

Rating 10 - Excellent. 321 out of 1003 reviews" "
Rating 8 - Good. 424 out of 1003 reviews" "
Rating 6 - Okay. 203 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot right by akihabara station, good service, clean place. Rooms are small nut to be expected. I'm 6'2" and i still managed okay. Comfortable bed and best pillows I've ever had. I like very firm.
Stayed 14 nights in Apr 2024
Response from Ammen/Front Desk on 2024/5/1
Thank you for staying here at APA Hotel Akihabra Ekimae.As you mentioned.we are conveniently located to JR Akihabara station, which is only two-minute walk away from here.We are glad to hear that you are satisfied with our services.The originally invented bed by our hotel is called Cloudfit. We appreciate your kind review and hope you stay with us again.

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location is great! The room was clean, definitely what we expected in small size. The experience we had with the staff was that they knew very minimal English. We were expecting our JR passes through FedEX and they rejected our package 3 times even though we checked and checked with them that we would be able to receive it. In the end we had to go to the FedEX depot to collect our package because the hotel never accepted it. Other than that easy check in and check out process, they were able to send our luggage to our next hotel in Osaka and showed up no issues the next morning.
Stayed 4 nights in Apr 2024
Response from Ammen/Front Desk on 2024/4/18
Thank you for staying here at APA Hotel Akihabara Ekimae.However, we apologize for any inconvenience caused by the luggage receipt.We appreciate it you posted a kind review taking your precious time for it and hope you stay with us again.

10/10 Excellent

Norris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ammen/Front Desk on 2024/4/14
Thank you for staying here at APA Hotel Akihabara Ekimae.We are glad to hear that you are satisfied with your stay.We look forward to see you again.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was quiet and clean. We enjoyed our night peacefully and slept so well!
Stayed 1 night in Apr 2024
Response from Ammen/Front Desk on 2024/4/10
Thank you for staying at APA Hotel Akihabara Ekimae.We are glad to hear that you were satisfied with your stay.Hope you, we are looking forward to seeing you again .

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is great as it's very close to the JR station. With the comes with, you can hear the trains, but that was expected. As a lot of folks have shared, the room is very small. We were a party of two people and it was very cramped especially with our luggage (luckily, we did not pack too much). Overall, the hotel worked for us, the bed was comfy and it was convenient having a 7-11 nearby and being close to the JR station, along with restaurants near by.
Stayed 6 nights in Mar 2024
Response from Suzuki/Front Desk on 2024/4/6
Thank you for staying here at APA Hotel Akihabara Ekimae and leaving your review.We are looking forward to serving you again.

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason my room was incredibly dusty. I’m actually amused how much dust collected all over my belongings within just a couple of hours. The location is great, just across the street from convenient Akihabara station. Aside from that I’ll never stay here again.
Stayed 3 nights in Mar 2024
Response from Suzuki/Front Desk on 2024/4/6
Thank you for staying here at APA Hotel Akihabara Ekimae.We really appreciate your review and hope you stay with us again.

6/10 Okay

simon

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was tiny but clean, but this was the worst bed ive slept on in Japan, it was actually on an angle, i asked could they boost one side to make it even, they did nothing, they offered no resolution, worst sleep at hotel I've had. Location is great
Stayed 4 nights in Mar 2024
Response from Ammen /Front Desk on 2024/4/1
Thank you for staying here at APA Hotel Akihabara Ekimae.However, we apologize for any inconvenience caused by the bed.We also are sorry that a solution was not proposed. We will make every effort to improve our services to ensure customer satisfaction. Thank you for your valuable feedback.

6/10 Okay

Diana

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Check in time is 3pm. We arrived at 2:50pm but the front desk clerk made us wait. A line of other guests shows up and we had to get to the back of the line again. She was very slow of the check in progress. Did not tell us about amenities for this hotel either. There is only 1 elevator for the entire hotel. We stayed there 4 nights and the 3rd night they were suppose to clean our room. They did not and since we were leaving the following day, we did not bother to report it. Only good thing is that it is located near the train station.
Stayed 4 nights in Mar 2024
Response from Ammen /Front Desk on 2024/4/1
Thank you for staying here at APA Hotel Akihabara Ekimae.However, we sincerely apologize for the wait at check-in.We apologize for the lack of attention to detail in the order in which we would normally guide you through the check-in process.We will make every effort to improve our services to ensure customer satisfaction. Thank you for your valuable feedback.

6/10 Okay

Daisuke

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean & Safe Only one laundry Only one elevator
Stayed 6 nights in Mar 2024
Response from Suzuki/Front Desk on 2024/3/29
Thank you for staying here at APA Hotel Akihabara Ekimae.We really appreciate your review and hope you stay with us again.

8/10 Good

Zhixiang

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel is covenient and near train station but room is a bit dusty.
Stayed 4 nights in Mar 2024
Response from Ammen/Front Desk on 2024/3/18
Thank you for staying here at APA Hotel Akihabara Ekimae.However, we are very sorry for your discomfort caused by the dusty condition of the room. We will continue to make efforts to ensure thorough cleaning of the rooms from now on.We really appreciate your review and hope you stay with us again.

8/10 Good

Yuji

Business traveler
Liked: Staff & service, property conditions & facilities
Nice clean and close to the station.
Stayed 1 night in Mar 2024
Response from Ammen/Front Desk on 2024/3/5
Thank you for staying here at APA Hotel Akihabara Ekimae.We really appreciate your review and hope you stay with us again.

6/10 Okay

Michael Brandon

Liked: Staff & service
Stayed 5 nights in Feb 2024
Response from Ammen/Front Desk on 2024/2/23
Thank you for staying here at APA Hotel Akihabara Ekimae.We really appreciate your review and hope you stay with us again.

10/10 Excellent

Pierce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Ammen/Front Desk on 2024/2/21
Thank you for staying here at APA Hotel Akihabara Ekimae.We are glad you are satisfied with your stay.Also, we appreciate it you posted a kind review taking your precious time for it and hope you stay with us again.

6/10 Okay

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but the location was good and one of the few hotels that still had a smoking room available (many places no longer have them).
Stayed 1 night in Jan 2024
Response from Ammen/Front Desk on 2024/1/29
Thank you for staying here at APA Hotel Akihabara Ekimae.As you mentioned, we are conveniently located to JR Akihabara station, which is only two-minute walk away from here, and that is what most of our guests like.We really appreciate your review and hope you stay with us again.

10/10 Excellent

Salaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite close to Akihabara Station which is pretty easy to travel around Tokyo, with 7-11 near by the hotel like 1 mins walk! The room is good enough for one person with nice comfy bed and great shower with tub. However, the cleanliness is still a bit dusty and they only clean it properly once every three days. But overall is a good hotel to stay and explore around Tokyo!
Stayed 9 nights in Jan 2024
Response from Ammen/Front Desk on 2024/1/27
Thank you for staying here at APA Hotel Akihabara Ekimae.As you mentioned, we are conveniently located to JR Akihabara station, which is only two-minute walk away from here, and that is what most of our guests like. However, we apologize for any discomfort you may have experienced regarding the cleaning of your room.We have a "declaration system" for cleaning our rooms. Depending on the plan you have booked, you may be requested to place a cleaning tag on the door of your room to allow us to begin the cleaning process.Thank you for understanding.Hope you, we are looking forward to seeing you again .

10/10 Excellent

Michael

Stayed 8 nights in Dec 2023
Response from Ammen/Front Desk on 2024/1/16
Thank you for staying here at APA Hotel Akihabara Ekimae.We are glad you are satisfied with your stay.Also, we appreciate it you posted a kind review taking your precious time for it and hope you stay with us again.

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Dec 2023
Response from Ammen/Front Desk on 2024/1/9
Thank you for staying here at APA Hotel Akihabara Ekimae.We really appreciate your review and hope you stay with us again.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was accommodating and polite. Room insulation could have been a bit better to combat the winter cold, but it was overall a very pleasant stay for the affordable price!
Stayed 6 nights in Dec 2023
Response from Ammen/Front Desk on 2024/1/9
Thank you for staying here at APA Hotel Akihabara Ekimae.We are glad you are satisfied with your stay.Also, we appreciate it you posted a kind review taking your precious time for it and hope you stay with us again.

4/10 Poor

MALI

Stayed 5 nights in Dec 2023
Response from Ammen/Front Desk on 2024/1/1
Thank you for staying here at APA Hotel Akihabara Ekimae.We sincerely apologize for not being able to satisfy you and will do our best for good service.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Ammen/Front Desk on 2024/1/1
Thank you for staying at APA Hotel Akihabara Ekimae.Hope you, we are looking forward to seeing you again .

10/10 Excellent

Simon

Stayed 9 nights in Oct 2023
Response from フロント　張替 on 2023/10/30
この度はアパホテル〈秋葉原駅前〉をご利用いただき、誠にありがとうございます。ご滞在にご満足いただけたようで何よりでございます。またのお越しをお待ちしております。アパホテル秋葉原駅前

8/10 Good

Adonis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would say was bad was the breakfast, not a lot of options and was very quick to end. Better off going across the street to 7-eleven and get some extra rest.
Response from フロント　張替 on 2023/10/3
Thank you for your valuable feedback regarding our breakfast. We have immediately shared the details with our restaurant staff. We will work on this issue in the future.

6/10 Okay

Sean

Liked: Staff & service
Hotel itself seemed rather worn down (that could be my impression because I was in a smokers room, not by choice but the only available room at the time as it was a last minute booking). On the other hand the staff were all polite and as helpful as could be. Would I stay there again? Possibly, it was located really close to Akihabara Station & had access to some convenience stores etc on the way. But the room was very small (compared to others I used on this trip) So it would come down to price and if I could get a non smoking room next time.
Stayed 2 nights in Sep 2023
Response from Ammen/Front Desk on 2023/9/29
Thank you for staying here at APA Hotel Akihabara Ekimae.However, we apologize for not meeting your expectations.Thank you for your compliments about our staff.The entire staff will continue to make every effort in the future.We really appreciate your review and hope you stay with us again.

10/10 Excellent

Jonathan

Stayed 3 nights in Sep 2023
Response from Harigae/Front Desk on 2023/10/18
Thank you for staying at APA Hotel Akihabara Ekimae.We are pleased to know you are satisfied with your stay and we will do our best for better service.Hope you, we are looking forward to seeing you again Front Desk

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023
Response from Ammen /Front Desk on 2023/10/6
Thank you for staying at APA Hotel Akihabara Ekimae.We are pleased to know you are satisfied with your stay and we will do our best for better service.Hope you, we are looking forward to seeing you again .

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to the station
Stayed 3 nights in Jul 2023
Response from フロント　張替 on 2023/8/7
この度はアパホテル〈秋葉原駅前〉をご利用頂きまして、誠にありがとうございます。お客様の仰る通り、当館はJR秋葉原駅から徒歩約2分の立地となっており、多くのお客様からご好評を頂いております。

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a perfect spot for a solo or 2persona travel group. It location is in a straight shot to Akihabera station and right next to a handful of restaruants a d a family mart. Its super convenient. If you are in a big group dont expect this to work for eveyone but if you just need somewhere to spend the night ita perfect and ideal! Very much would reccomend
Stayed 5 nights in Jun 2023
Response from Suzuki/Front Desk on 2023/7/4
Thank you for staying at APA Hotel Akihabara Ekimae.We are pleased to know you are satisfied with your stay and we will do our best for better service.Hope you, we are looking forward to seeing you again .

2/10 Terrible

Anna

Stayed 2 nights in May 2023
Response from フロント　安面 on 2023/6/9
この度は、アパホテル〈秋葉原駅前〉をご利用いただき、誠にありがとうございます。しかしながら、ご期待に添えず大変申し訳ございません。今後も皆様にご満足いただけるよう、サービスの向上に努めてまいります。またのご利用をお待ちしております。

10/10 Excellent

Tetsuya

Stayed 9 nights in May 2023
Response from フロント　齊藤 on 2023/6/3
この度は、アパホテル〈秋葉原駅前〉をご利用いただき、誠にありがとうございます。また、お忙しい中ご投稿ありがとうございました。お客様のまたのお越しをお待ちしております。

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Location For Trips if you're mainly in Tokyo, Shibuya, Yokohama. 2 minute walk from Akihabara Station. Staff were very Helpful, Friendly and Hard Working. The breakfast for additional 800 yen was a good deal for the quantity. Right outside is a 7 eleven and on the other side of the hotel is a Family Mart so walking distance for convenient(Fami Chiki-delicious). The room is perfect for 1 person, the bidet will change your life and you cannot live without one after using it. Only negative points I can say was the floor was dirty in my room but everything else was excellent. The Body Odor smell in the elevator was bad in some case but it cant be helped due to best location for customers.
Response from Front desk Sugawara on 2023/1/19
Thank you for choosing APA Hotel Akihabara Ekimae. Thank you for taking the time to write this review. We look forward to welcoming you again.

6/10 Okay

Ignacio Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the cleanliness was great, the bed was uncomfortable
Response from フロント　峯澤 on 2023/1/17
Thank you for our hotel.We will search it and we may need to consider the above.Thank you for your contribution.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Akihabara station.
Stayed 6 nights in Nov 2022
Response from Front Desk　Suzuki on 2022/11/18
Thank you for choosing APA Hotel Akihabara Ekimae. Thank you for taking the time to write this review. We look forward to welcoming you again.

10/10 Excellent

g

Stayed 1 night in Dec 2021

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for easy access to the station, though anyone expecting a scenic city spot will be disappointed. Ideal for travellers who don't mind being in the alleys if it means convenience.
Stayed 4 nights in Nov 2021
Response from Front desk Tozawa on 2021/11/23
Thank you for your stay at APA HOTEL〈AKIHABARA-EKIME〉. As you say, it is close to the station and has been well received by many other customers. We are looking forward to see you again.

10/10 Excellent

Obayashi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fine
Stayed 2 nights in Nov 2021
Response from フロント　由井 on 2021/11/13
この度はアパホテル〈秋葉原駅前〉にご宿泊頂きまして誠にありがとうございます。 お忙しい中ご投稿頂きましたこと、重ねて御礼申し上げます。 またのご来館お待ちしております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to train station
Stayed 4 nights in Aug 2021
Response from Reception Tozawa on 2021/8/10
Thank you for your stay at APA HOTEL〈AKIHABARA-EKIMAE〉. As the you say, our hotel is a location suitable for strolling in Tokyo. We are looking forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location of Akihabara Station. The staff was very friendly, courteous, and helpful. The room was a bit on the small side for westerners but exactly as pictured and a great value. 10/10 would stay at again.
Stayed 6 nights in Jul 2021
Response from フロント　峯澤 on 2021/7/18
Thank you for staying our hotels. We deal with customers while thinking what to do for you. our room are very conpact and comfortable for your stay. We are looking forward to coming here.

8/10 Good

Vener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2020
Response from フロント　戸澤 on 2021/1/4
この度はアパホテル＜秋葉原駅前＞にご宿泊をいただきまして、誠にありがとうございます。お忙しい中のご投稿誠にありがとうございました。 お客様のまたの御来館を従業員一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Jun 2019
Response from アパホテル<秋葉原駅前>フロント on 2020/6/5
この度はアパホテル＜秋葉原駅前＞へのご宿泊誠にありがとうございました。お客様に快適にお過ごしいただけたようでうれしく存じます。またのご宿泊をお待ちしております。

10/10 Excellent

Charli, Bristol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this is the second apa hotel I’ve stayed in and the friendliness of staff and cleanliness is always great. It is predominantly a business hotel but I know what I’m getting when I stay with apa. They were so helpful at extending my stay when my flight was cancelled this time around. Great WiFi and location is great for akihabara
Stayed 9 nights in Mar 2020
Response from Front on 2020/3/18
Thank you staying our hotel. We are so happy that you spent good time here at our hotel.As you mentioned, our hotel is located in convenient place and many guests are also satisfied with our location.If you have opportunity to come to Tokyo again,please come to stay here again. we look foeward to meeting you.

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020
Response from Front on 2020/2/17
Thank you for staying in our hotel. We're looking forward to seeing you again. この度はアパホテル＜秋葉原駅前＞をご利用頂きまして誠にありがとうございます。 お客様のご利用スタッフ一同心よりお待ち申し上げます

8/10 Good

gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so many train lines
nice location, nice experience
Stayed 7 nights in Jan 2020
Response from APAHOTEL〈AKIHABARAEKIMAE〉 on 2020/2/7
Thank you for staying at our hotel. We are glad that you spent comfortably in our hotel. If you have the opportunity to come to Japan again, We expect to come to our APA Hotel Group. Thank you.

8/10 Good

AKIRA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks!
Comfortable and kindness
Stayed 1 night in Jan 2020
Response from APAHOTEL〈AKIHABARAEKIMAE〉 on 2020/2/7
Thank you for staying at our hotel. We are glad that you spent comfortably in our hotel. If you have the opportunity to come to Japan again, We expect to come to our APA Hotel Group. Thank you.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to the station, about 30 seconds walk, surrounding shops and transport are great
Stayed 3 nights in Jan 2020
Response from Front on 2020/2/3
Thank you for staying our hotel. As you mentioned, our hotel is located close to train station and surrounded by many kinds of restaurant and convenience store.Many guests are also satisfied with our location.We will also improve our customer service so that All guests can spend confortable time. We look forward to your next visit.

10/10 Excellent

Tanar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Front on 2020/2/17
Thank you for staying in our hotel. We're looking forward to seeing you again. この度はアパホテル＜秋葉原駅前＞をご利用頂きまして誠にありがとうございます。 お客様のご利用スタッフ一同心よりお待ち申し上げます

8/10 Good

miyuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Experience in APA akihabara
It is convenient for those who prefers to reach train station, convenient store, shopping mall etc. The cleanliness of the room is beyond satisfaction but the room is quite small.
Stayed 1 night in Jan 2020
Response from APAHOTEL〈AKIHABARA-EKIMAE〉 on 2020/1/24
Thank you for staying at our hotel. As you said, our hotel is close to eateries and convenience stores. And our hotel rooms are compact. That is the concept of our company. Compact and comfortable space. If you have the opportunity to return to Japan again, we are glad to use our hotel. Thank you very much.

10/10 Excellent

ayson, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Rooms were more than good for what you pay for.
Stayed 8 nights in Jan 2020
Response from front on 2020/1/20
Thank you for staying our hotel. We are so happy that you were satisfied with customer service and the cost. we will more improve everything so that all of the guests can spend time comfortably in the future. we look forward to meet you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent business hotel with all the basics, including a coin laundry machine and external microwave.
Stayed 25 nights in Dec 2019
Response from APAHOTEL〈AKIHABARAEKIMAE〉 on 2020/1/17
Thank you for staying our hotel. We will do our best to satisfy our customers not only in terms of facilities but also in terms of services. We look forward to meet you again.

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Front on 2020/1/12
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Had all the amenities necessary for a comfortable stay. Main areas of room and items/sheets are clean. Slight rumble from nearby metro rail, but would only disturb the lightest sleeper. Section between bed and wall could use some vacuuming though, some build up of dust in the inaccessible corners. Great location to Akihabara. Close enough to walk to (less than 5 minutes) but far enough away to not be disturbed by loud advertising and flashing lights.
Stayed 6 nights in Dec 2019
Response from Front on 2020/1/5
Thank you for your staying our hotel. As you mentioned, Our hotel is located close to train stations and many guests are also happy with that. Regarding the room, it is possible to change to a room away from the rail ways, although it depends on the situation on the day. Please let the reception know if you have a chance to stay next time. I deeply apologize for dust in the room. We will share this information with the cleaning staff and improve house keeping level immediately. Thank you for submitting your valuable comments . We look forward to your next visit.