この度はナインアワーズ浜松町をご利用くださり誠にありがとうございます。高評価のご投稿大変光栄に思います。お客様のまたのご利用をスタッフ一同心よりお待ちしております。

Dear Diane, Thank you very much for staying in our hotel. We are very grateful with your review. Yes, all our team work hard to offer the best service in our Capsule Hotel 9H. So, every day, as we have to clean all our hotel, all our customer need to do check out at 10 AM and then, they can do check in at 2 PM. Every day, all our customers receive a new set of towels, pajama, toothbrush and sleepers. We hope you visit soon. Take care too much. Sincerely, 9H Hamamatsucho.

Dear Tobias, Thank you very much for use our hotel. We are very grateful for your review. So sorry about the light. The light intensity is at the low maximum level, after that it is only emergency green light. We want you to understand us, we will analyze another solution. About the capsule doors, we are working on a project to improve the capsule doors, and your comment helped us a lot, sincerely, thank very much. We look forward to your visit again. Take care too much. 9H Hamamatsucho