Reception

Reviews of Tokushima Washington Hotel Plaza

3 out of 5
Tokushima Washington Hotel Plaza
1-61-1 Oomichi, Tokushima, Tokushima-ken

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 196 reviews" "
Rating 8 - Good. 87 out of 196 reviews" "
Rating 6 - Okay. 54 out of 196 reviews" "
Rating 4 - Poor. 15 out of 196 reviews" "
Rating 2 - Terrible. 4 out of 196 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally satisfied, room bigger than many other such rooms - but Tokushima is not prime real estate. Bed was a bit hard, as was the pillow, and two pillows would have been nice, not just one!. Also, disappointed that it was a conte\inental breakfast only - though it was fine, would have likes a mixed continental and Japanese offering. Only one downside - no tea at breakfast, Japanese or Indian!!!! Not everyone drinks coffee! Next time - Tea please!!!!!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Hirotaka

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Hotel was kinda old but not too bad
Stayed 1 night in Oct 2019

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay in Tokushima.
The hotel is a fair walk from the Station, but under cover for much of the way. It rained quite a lot while we were there [2 nights] but the hotel staff supplied us with umbrellas. We had heard about the famous Odori dances, and made a day trip to Takamatsu to see the famous Ritsurin garden. There is a very popular Ramen restaurant 100 yards down the road from the hotel. Boiled egg for breakfast.
Stayed 2 nights in Apr 2019

10/10 Excellent

Rich, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff, not far from the train station. Breakfast was a mixture of bread and pastries, so not much of a selection, but it was OK.
Stayed 2 nights in Oct 2018

8/10 Good

Dave, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are typically small as a standard in Japan. However the room had all the amenities. Staff was helpful and hotel was clean. Location was away from downtown and quiet. Breakfast was not available early enough and the hotel should offer some sort of early bird grab and go breakfast.
Stayed 1 night in Jul 2018

4/10 Poor

wai choi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GPS cannot show out this hotel. Just a few car parking space. Room is small.
Stayed 1 night in Jul 2018

8/10 Good

Quintal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
A quite reasonable hotel with a very good single room. The room was open and airy albeit small as most Japanese hotel rooms are. It had an opening window and pleasant outlook. I'm a crosiiant and coffee breakfast water so breakfast was adequate but if you're after something more substantial then the breakfast would disappoint.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean western style hotel in a good location good rates, breakfast wasn't anything to call home about but overall it was good value for money
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business class hotel
We stayed a couple of nights before heading on the Shikoku pilgrimage. The place has good laundry facilities and a free small breakfast available (pastries, boiled egg & soup). It is a good location and within walking distance to the Tokushima station and ropeway.

4/10 Poor

Cathy, Orange County, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good for doing laundry
Well, I was able to do my laundry on the third floor the second night I was there. They had just one stacking washer and dryer and the first night it was already being used so I was out of luck since they had certain hours of use. We had a view of the street from a high floor. Do not open the windows -so many little gnats flew in. I spent a half hour killing all of them on the ceiling. Don't want to be unkind, but they certainly need to re-think their standards for cleanliness. When we checked into the room, there was someone's undershirt underneath the one chair in the room. The drapes had so much dust on them, i thought it was part of the fabric! The corners of the room were just not clean. The bathroom was clean enough. It was down the street from a bus stop. Not really the most convenient hotel, but there was a convenience store just next door.

8/10 Good

Donna, Edmonton, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
A good typical business class hotel. It's a short walk from the station but close to Mount Bizan and the Awaodori building. The breakfast buffet had lots of options and good food. The hotel staff were attentive and willing to store our luggage when we checked in early and had to check out before our flight out. The room was good, and decently spacious for two people, but was only set up for one person - they quickly brought up extra towels and pillow.

8/10 Good

TAI CHIK EDDY, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Hotel Location
This hotel is overall clean and tidy. It is located near Awa Odori Kaikan and is only a few minutes' drive to the train station.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
very average, poor service.
Average hotel, clean enough but expensive for what it is. An awful breakfast considering you pay for it and terrible coffee and old bread. I have stayed in many hotels in Japan over last few years so i can compare to others. Hotel staff also more interested in charging for late check, after requesting one than looking after you. I would look at alternative hotels.

10/10 Excellent

Dave, Parts Unknown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Western sized rooms!
We checked into this hotel expecting another tiny room based on what we had previously experienced in Tokyo, but we were pleasantly surprised! The room wasn't huge but it was quite comfortable for two people and provided enough space for us to have luggage on the floor and still move around easily. The bathroom was also a good size and could easily fit two people as well. The hotel is located near the main bar area, restaurants are plentiful, and the train station is just a 10-15 minute walk away. Hotel staff were helpful, let us store luggage before we checked in and spoke English well. Free wifi and HD television with several English channels was also greatly appreciated! If we ever go back to Tokushima to visit our friends here again, we will certainly be returning to this hotel!

6/10 Okay

Lloyd, london

Liked: Cleanliness, property conditions & facilities, room comfort
clean, simple, good value
Booked at short notice, salary man hotel, fairly typical, no complaints.

8/10 Good

WWong, Hong Kong

Liked: Cleanliness, room comfort
Value for money
We stayed there for 3 nights and found the hotel is value for money. You are required 15 mins walk from Tokushima Station. The surrounding area is very quiet and no night life.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tokushima washington. clean and easy
Hotel was clean, tidy and central to everything. 10 minute walk to train station with good little japanese restaurants close by. Only thing with this area is that there is very few banks and exchanges, so if you go to Tokuahima make sure you have plenty of Yen when you go.

8/10 Good

rin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in May 2024

6/10 Okay

Takeru

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
ドアカードの建て付けが悪くなかなか開かず苦労しました。 ベットサイドの電球がチカチカしました。 隣の方の音が聞こえました。 スタッフの方はとっても親切で駅までの行き方など教えてくださいました。 お部屋は綺麗で満足です。
Stayed 1 night in Mar 2024

6/10 Okay

YOSHIHIRO

Stayed 1 night in Feb 2024

10/10 Excellent

ニシダヒロトシ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔、静か
Stayed 1 night in Jan 2024

6/10 Okay

こうへい

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
トイレの流れが弱かったです。
Stayed 1 night in Jan 2024

4/10 Poor

ノブヒコ

Stayed 1 night in Jan 2024

6/10 Okay

DA I

Stayed 1 night in Jan 2024

6/10 Okay

TATEKI

Traveled with family
Disliked: Amenities
Close to the center where you can find many restaurants. My wife and I stayed but the room size as well as the semi-double bed was a bit tight...you get what you paid for.
Stayed 2 nights in Sep 2023

10/10 Excellent

メグミ

Liked: Cleanliness, staff & service, property conditions & facilities
よかったです。
Stayed 1 night in Sep 2023

6/10 Okay

MASARU

Traveled with partner
Disliked: Staff & service, amenities
なし
Stayed 1 night in Aug 2023

8/10 Good

カツトシ

Stayed 1 night in Jul 2023

10/10 Excellent

Tetsuya

Liked: Staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

hirofumi

Business traveler
Disliked: Cleanliness
気になる
ちょっと古く感じました。水回りは特に気になる所だと思いました。
Stayed 1 night in Jul 2021
Response from 青木 on 2021/8/9
この度は徳島ワシントンホテルプラザをご利用頂きまして誠にありがとうございます。 私どもホテルは開業してから30年程経過しておりますので新しいホテルではありません。しかし、日々の清掃とメンテナンスをしっかり行いお客様には快適に宿泊して頂けるように努力しております。 又のご利用従業員一同心よりお待ち申し上げております。 徳島ワシントンホテルプラザ 総支配人 青木達人

6/10 Okay

michihiko

Stayed 1 night in Jul 2021
Response from 徳島ワシントンホテルプラザ 宮本 on 2021/7/13
michihiko様 この度は徳島ワシントンホテルプラザを ご利用頂きまして、誠にありがとうございます。 又のご利用を従業員一同心からおまちしております。

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
設備はそこそこ古い。 朝食付きだが基本パンとドリンクだけ。 目的地からの距離が最短なんで何度か利用してますが、気に入って使ってる訳ではありません。
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

Traveled with partner
朝ごはん 無料でした
Stayed 1 night in Feb 2021
Response from 徳島ワシントンホテルプラザ 宮本 on 2021/2/7
この度はご宿泊頂きまして誠にありがとうございます。 朝食に対して良い評価を頂戴しました事、心より御礼 申し上げます。 今後とも変わらぬご愛顧のほど、お願い申し上げます。           徳島ワシントンホテルプラザ            フロントチーフ  花岡 浩幸

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Stayed 1 night in Dec 2020

8/10 Good

Yujin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2020

2/10 Terrible

Takeshi

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

nao

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
朝ご飯のスープのおかわりが気軽でよかった
Stayed 1 night in Oct 2020
Response from 徳島ワシントンホテルプラザフロントチーフ 花岡 浩幸 on 2020/10/9
この度は徳島ワシントンホテルプラザをご利用いただきまして誠にありがとうございます。 徳島市内に数あるホテルの中から、当ホテルをお選びいただきました事、心より感謝いたします。 また、お褒めの言葉を頂戴いたしたこと、大変光栄に存じております。 お客様のお声を励みに、より良いホテル作りを目指してまいります。

2/10 Terrible

サバキ, 東京

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
フロントの対応が、横柄な感じで嫌な気分になった。二度と使わないです。
Stayed 2 nights in Sep 2020
Response from 徳島ワシントンホテルプラザ フロントチーフ花岡 on 2020/9/26
この度は、徳島ワシントンホテルプラザにご宿泊いただき、誠にありがとうございます。 フロントチーフの花岡でございます。この度のご滞在におかれまして、当ホテル従業員の対応により不快な思いを抱かせてしまうこととなり、誠に申し訳ございませんでした。心よりお詫び申し上げます。フロントチーフである私の指導の拙さによるものの痛感するとともに、このような思いをさせてしまったこと、大変心苦しく存じております。 従業員には適切な指導を行い、今後二度とこのようなことを起こさぬよう善処いたします。加えて、スタッフ全員の接客マナーの向上に努めて参る所存でございます。 まだまだ至らぬ点はございますが、これからもお客様にご満足いただけるホテルを目指して参りますので、今回の件につきましては、どうかご容赦いただきますよう何卒宜しくお願い申し上げます。 ご多忙の中、ご感想をお寄せいただき誠にありがとうございました。次回のご来館を、当ホテル一同心よりお待ち申し上げております。

6/10 Okay

hiromi

Traveled with family
Stayed 1 night in Sep 2020

8/10 Good

Expedia

Traveled with family
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からなかなか つかなかった。
Stayed 1 night in Sep 2020
Response from 徳島ワシントンホテルプラザ 花岡 on 2020/9/3
当ホテルをご利用いただき誠に有難う御座います。 徳島駅から徒歩約15分という場所にあるためお客様にはご足労をお掛けいたしますが次回のご来館を心よりお待ち申し上げております。

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2020
Response from TOKUSHIMA WASHINGTONHOTELPLAZA on 2020/8/19
Thank you for using our hotel. We will continue to do our best to meet the needs of our customers. We look forward to seeing you again.