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Dona Castle

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You can look forward to free cooked-to-order breakfast, a terrace, and dry cleaning/laundry services at Dona Castle. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
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About this property

Dona Castle

  • Luxury guesthouse located in Tiberias Old City
  • Take advantage of free cooked-to-order breakfast, a terrace, and dry cleaning/laundry services at Dona Castle. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
  • Additional perks include:
    • Free self parking
    • A 24-hour front desk, smoke-free premises, and multilingual staff
    • 1 meeting room, tour/ticket assistance, and concierge services
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as private indoor hot tubs and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
  • More conveniences in all rooms include:
    • Heating and ceiling fans
    • Pillowtop mattresses and down comforters
    • Bathrooms with rainfall showers and tubs or showers
    • 50-inch flat-screen TVs with cable channels
    • Private yards, wardrobes/closets, and separate sitting areas

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The price is NT$4,630
NT$4,630 total
Jun 3 - Jun 4
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Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 400.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: ILS 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Dona Castle pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Dona Castle?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Dona Castle?

Check-out is at noon.

Where is Dona Castle located?

Located in Tiberias Old City, this luxury guesthouse is within a 5-minute walk of St. Andrew’s Church of Scotland, Tiberias and Saint Peter's Church. Tomb of Maimonides and Tiberias Marina are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

4.8

Cleanliness

6.0

Amenities

6.0

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Can’t Wait Until Fully Restored!

Property is a historic castle that has not been fully restored. In fact, more restoration lie in front of it than what’s in rear-view mirror. A/C don’t cool sufficiently and most in the common areas aren’t turned on. Breakfast was delicious and location is terrific.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a castle. So cool.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID AT ALL COSTS. This is not a hotel, this is a 1-star hostel at hotel prices. Two critical points: 1.) The hotel had a full on cockroach infestation. Our room was crawling in cockroaches (pictures included) 2.) Given the cockroaches, we asked for a refund on 1/3 nights. The host confirmed he would refund, but never did…. Because credit cards are charged in advance, you have no recourse. See other comments of people with similar feedback below Otherwise, some points of interest: - the entire hotel is filthy. Covered in dust, no upkeep in the lobby - there is no customer support or person to deal with routine questions (see other comments on this) - all rooms are within a narrow courtyard so noise pollution is inevitable - standard services like wifi, smart-tvs not functional - Air conditioners are undersized relative to the rooms, so they’ll be 25 degrees Overall, this is a cockroach infested hotel that is falsely advertised online, where the managers are comfortable stealing from customers. AVOID AT ALL COSTS
Stayed 3 nights in Sep 2023