「This is the most comfortable hotel I have ever stayed in. If I have another chance to go to Orlando, I will also choose this resort, and I will let my friends choose!」
「5-day stay; 2-rooms; 2 grandparents 2-grade school grandchildren and their parents. Amazing experience. Not possible to come-up with anything we did not like about property or its staff. 」
「First and foremost the customer service was Amazingly spot on, the room and the view is just breathtaking, I loved everything about the hotel. 10/10 I would say. 」
「Absolutely Amazing Vacation! One of our top 10 getaways for our entire family!
The room was perfect for our family, the elevators are busy during checkin each day, but we planned around it.
The water park was perfect for the kiddos and adults. We grabbed drinks at the swim up bar and hit the lazy river.
The property felt very safe and the staff was very helpful.
Food was a bit overpriced for the quality, so we door dashed daily. It also saved us a lot $$$. The Saltgrass steakhouse across...
「It was a fun weekend. Employees were very nice. One thing concerned me. The room seemed to have a musty smell. It didn’t slow us down. We weren’t in the room much. 」
"The route to the room was confusing and there was no clear guidance. Many guests, like us, kept getting lost and taking the wrong paths over and over again.
The front desk service was excellent. The interior of the hotel rooms, the swimming pool facilities, the bar, etc. all met the standards of a four-star hotel. However, the toilet in the room was not much different from that in a motel. It was rather simple and it seemed that the hotel had run out of funds when it came to decorating the toilets in the rooms."
"I know there are a lot of mosquitoes there. If I can burn some mosquitoes, I will give more. I know it is difficult. In addition, the door lock leading to the beach is broken. When I went out, the staff told me that I could come back if I had the room card. Later, I found that the room card could not be recognized. I wandered around for a long time and could not get back to the hotel. This experience was not good."
