Find hotels near The Historic Palace Theatre, Netcong from NT$2,457

"Upon check-in, we noticed the windows were open, which we assumed may have been done by housekeeping to air out the room after the previous guests. However, later that evening, we began seeing bugs in the room. By the next morning, the situation had worsened, as we found bugs crawling inside our luggage. We contacted the front desk, and a maintenance staff member was sent up. He vacuumed the area and the window seals, which we appreciated, but the response from the front desk overall felt somewhat nonchalant given the circumstances. After checking out, I had to follow up myself with the general manager to ensure the issue was properly addressed. I have stayed at other Hyatt House locations before and have had positive experiences, so this incident would not discourage me from staying at other properties in the brand. However, based on this experience, I would likely not return to this particular location."

"Great breakfast, clean room, friendly staff!!"

"Room was very clean and quiet. Staff were friendly and nice. Great place to stay"

"Great, quiet"

"The front desk staff was kind and courteous and very helpful to me, however i felt charging for parking was insane. I definitely wasn't expecting that. My room was clean but seemed dated and while the bathroom was clean, the tub looked like it needed to be replace as it was very stained. "

"Everything was nice. No complaints "

"Yes"

"Not much to choose from for breakfast breads, beverages and cereal. So we never bothered with breakfast. Everything else was great! Would stay again. "

"A wonderful stay! Very clean and the bed and pillows felt like heaven "