Find hotels in The Flats, Wilmington

"It was amazing and when I did have problem they where quick to fix it "

"It was relaxing. "

"N/A"

"Stayed for the weekend, not bad but not great. It’s an old hotel that was updated but only so much you can do. Nothing majorly wrong but our room was more like death by a thousand paper cuts. Huge gap at the bottom of the door, toilet wouldn’t stop running thermostat stuck so room was blazing hot all weekend, 3rd floor ice machine had mold in it. Upside is that there is a fantastic little diner next door that serves an amazing breakfast, which definitely beat the 1/5 continental brrakfsst served at the hotel. Staff was nice enough but seemed bothered to be there and generally uninterested in their job. Probably poor management creating a bad work environment, if the condition of the hotel was any indication. "

"Very clean room"

"They had a water supply problem from Fri until Monday - no showers, couldn't flush the toilet..did a poor job of communicating any updates..did not assist in trying to find alternate lodging, or offering compendation."

"Our flight arrived late, we got there after 12am. Upon check in the staff was very rude. We went to our room which was not clean, food on the floor bugs crawling around. We asked for another room, the male worker said it was no other room. He proceeded to tell us we can leave, that’s exactly what we did. I contacted Expedia for a refund, the male that checked us in marked us as a no show. I have videos and pictures. "

"Overall really happy and would definitely stay here again except that only one treadmill was working and the hot tub was out of order. Otherwise very satisfied "

"There is a $10 parking fee not mentioned in the reservation details. The shower curtains have spots of pink and mold on them. The heater constantly emits a loud, high-pitched sound. Overall it was pretty unpleasant, but not terribly unpleasant. "