Sunstream Hotels Ten Thousand Islands hotels

"2 weeks in advance we reseved a 1st floor room because being in our 70's stairs present a problem. When we arrived we were told if we wanted 1st floor we should have arrived earlier. The whole point of a reservation is to reserve (save it for me) a room that meets our needs. The room was clean but it was up a flight and a half of stairs. I use a cane to walk so we carried up the minimum items needed to get us thru the night. Parking was ok - no issues. Toilet is very close to the floor so that was an issue, too. Shower was good."

"I found this place online because I wanted a suite that had a separate bedroom from the livingroom area. It did not disappoint and the unit was clean and well appointed. Just be aware it is wonderful but it in not a full service hotel. These are owner condos that the management company rents out. That's not a bad thing but just know there is no resturant or room service to call on. It is a great building and a direct walk to the enormous silk sand beach with great shelling. On the path to it there is a beach bar that is part of another facility and can serve meals and drinks. Less than a 5 minute walk is some great resturants like Marco Steak & Seafood which we loved and several popular resturants as well. As the units are individually owned you may find the interiors different as the memory foam mattress was a bit soft for me but some may prefer it. I was warned prior that there was no pool access and I did not mind that but I failed to consider the construction noise and loud music during the rebuild so you might want to ask about a completion date if booking the full gulf view units. I highly recommend it but just know it is different from a full hotel experience."

"Partial ocean view"

"No you could not see the ocean our room was outdated dirty couch ! Pool was nice we checked out a day early! They changed our room to an other one said they had a water leek in our room we went somewhere else very disappointed "

"When we tried to check in, there was no staff Member to greet or take care of us. 6 couples were waiting at the desk for 10 minutes before anyone showed up. The inside of the main building is very pretty, but the rooms on the outside buildings were Not clean, locks broken, outdated, television didn’t work, and generally disappointing. "

"Awesome location very clean room and a great place to stay!"

"Everything was really nice. Not a single complaint. "

"Amazing plan for the little ones. "

"It was way overpriced for what you get. It was old and worn out and the property was dirty. The tv didn’t work, the overhead lighting didn’t work, the curtains were hanging crooked and the room smelled bad. The fire alarms went off at 1:30 A.M. I wouldn’t stay here again and don’t recommend it. There are other places nearby that are just a few dollars more that are way nicer."