Search Chalets in Temecula Valley Wine Country

"It was a comfortable stay. Clean and well maintained"

"Yes"

"The room was okay "

"Very nice. Beautiful grounds. Quiet. Peaceful. "

"Staff was very friendly and attentive. The grounds were beautiful. The couch cushion was torn with the foam exposed. The couch bed was opened to sleep on and there was no mattress pad and the mattress had stains and was torn. The mattress on the pull out bed was not functional for sleeping. This was reported to the staff. There were 3 of us and we had to make do with the sofa bed. The staff was very apologetic "

"Cosumers service. Needes improvement ."

"Enjoyed staying there. The staff were extremely pleasant. The room was clean with a great shower Liked that the casino was next door. Would stay again for sure. "

"The room itself was nice, spacious, and as advertised. We stayed here for a wedding weekend and suggested to our guests that they stay here too. I checked in 11:30 at night on Thursday and it took 25 minutes in line before I got checked in. We learned from numerous guests that it took up to 2 hours for them to check in… not great. The best part is that on our check out day, housekeeping knocked on our door at 9:40 am, we said we would be out at 10. We looked out the peep hole and realized she was standing there waiting. At 10 on the dot she knocked again. Frustrating that check in was so time consuming but they waste no time in kicking you out. "

"Best customer service "