Find Family Hotels in Tazewell, TN

"Good "

"Jessica at the front desk is an asset to this location. Friendly, prompt and so very nice. Sandra did a great job with breakfast too. Just a very nice stay. Only issue was a family with children staying long term due to a house fire. They were horrible to the employees and other guests. Manager said owner was reluctant to say anything to them . Teenage boys were allowed to wander the halls and plug up public bathrooms. Staff did a great job attempting to ask them to behave. But they were limited because of the owner. Discipline is the job of the parents not hotel staff. Will be staying again in the fall and I hope Jessica and the rest of the staff are still there. "

"Everything. Hotel is clean amd the staff is very friendly. Good breakfast as well. The woman whonwhos the breakfast area is alway so sweet and helpful the 2x we've stayed here. "

"Booked a hotel room for two nights. Was left standing there on the phone for an hour and a half with my kids in the lobby with me because the hotel apparently didn’t have my reservation in the computer. When I had multiple confirmation emails and called Expedia and they said that my reservation was there on their end. Ended up being moved to another hotel that didn’t have a pool, so my kids were all bummed out. That’s the reason we booked this one in the first place. The poor front desk guy was very nice, but I felt bad because he was new and didn’t have an idea on what to do either. I don’t think he shouldn’t been left there alone if it was only his second day working there. Won’t be booking here again. "

"The place was spotless.. nice rooms, the STAFF WAS AWESOME 😎.. when we arrived this older lady was at check-in, she was super helpful in knowing what is around the area and attractions.. we stayed all weekend.. would recommend.."

"No pets."

"There was plenty of parking and the beds were very comfortable."

"Have stayed at this property several times with excellent experiences. However, there was a noticeable difference in this stay. The entire back wall of the shower had been shattered and patched back together with epoxy. A very shabby repair and less than welcoming. Your beds are comfortable; however they were too high for my mother to get in and out off. When I requested a step stool from the desk you would have thought I had four heads. While checking out I needed to speak to someone in person. My elderly mother and I stood at the desk for more than 5 minutes as the attendant and another employee stood talking and laughing loudly about personal issues. Customer service went from very good to nonexistent in the six months from our previous visit. We paid higher than normal rates to visit family - no doubt in part to opening day at the local theme park. We won’t be back. "

"Did not enjoy this, switched hotels after first night "