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Casa Sierra Alta

3.0 star property
Travelers find peaceful moments at this welcoming hotel, where the outdoor pool offers relaxation and staff can help plan local adventures

Choose dates to view prices

Casa Sierra Alta in Del Ex Convento provides a quiet escape with its outdoor pool and convenient gift shop. Guests connect using complimentary in-room WiFi, enjoy breakfast featuring local cuisine, and receive assistance from staff who speak multiple languages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Laundry
The current price is NT$1,243
NT$1,492 total
includes taxes & fees
Mar 16 - Mar 17

Room options

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Exceptional
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Highlights

Deck/patio
Flat-screen TV
Separate bedroom
Private bathroom
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Laptop workspace
Wardrobe or closet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Executive Suite, 1 King Bed | Free WiFi, bed sheets

Executive Suite, 1 King Bed

Highlights

Deck/patio
Flat-screen TV
Separate bedroom
Private bathroom
Living room
Laptop workspace
Wardrobe or closet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Lisboa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Deck/patio
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Cartagena

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Deck/patio
Flat-screen TV
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Bruselas | Free WiFi, bed sheets

Bruselas

Highlights

Deck/patio
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  • 1 bedroom
  • Sleeps 2
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Amberes | Free WiFi, bed sheets

Amberes

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
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Private bathroom
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  • Sleeps 2
  • 1 Double Bed

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Berlin | Free WiFi, bed sheets

Berlin

Highlights

Deck/patio
Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
Laptop workspace
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Toledo | Free WiFi, bed sheets

Toledo

Highlights

Deck/patio
Flat-screen TV
Separate bedroom
Private bathroom
Living room
Laptop workspace
Wardrobe or closet
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Taxco, Casa Sierra Alta is in the city center. Casa Humboldt and Figueroa House Museum are cultural highlights, and travelers looking to shop may want to visit Tianguis de Plata and Plaza de las Americas Shopping Mall. Casa Borda Cultural Center and Zoofari are also worth visiting. Visit our Taxco travel guide
Map
13 C. Benito Juárez Centro, 13, Taxco, GRO, 40200

What's nearby

  • Santa Prisca Cathedral showing night scenes and a city
    Santa Prisca Cathedral
    3 min walk - 0.3 km
  • Borda Square
    Borda Square
    3 min walk - 0.3 km
  • Casa Humboldt
    2 min walk - 0.2 km
  • Casa Borda Cultural Center
    3 min walk - 0.3 km
  • Silver Museum
    3 min walk - 0.3 km

Getting around

  • Benito Juarez International Airport (MEX)
    167 min drive

Restaurants

  • Central Café
    1 min walk
  • Casa Santa Lucía
    1 min walk
  • La Bendita
    2 min walk
  • Restaurante La Parroquia
    3 min walk
  • Hotel Agua Escondida
    2 min walk

About this property

Casa Sierra Alta

Hotel located in Del Ex Convento
Casa Sierra Alta provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Local cuisine breakfast (surcharge), a reception hall, and tour/ticket assistance
  • Luggage storage, a water dispenser, and a gift shop
  • A TV in the lobby, multilingual staff, and smoke-free premises
Room features
All guestrooms at Casa Sierra Alta include amenities such as free WiFi.
More amenities include:
  • Decks/patios and wardrobes/closets

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Mar 19 - Mar 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Local cuisine breakfast available for a fee 9:00 AM to noon on weekdays and 9:00 AM to noon on weekends; MXN 100 to 170 per person
  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 22 2026 to February 21 2028 (dates subject to change):
  • Breakfast

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 100 to 170 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Casa Sierra Alta Hotel

Frequently asked questions

Does Casa Sierra Alta have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa Sierra Alta?

As of 2026/3/13, prices found for a 1-night stay for 2 adults at Casa Sierra Alta on 2026/3/16 start from NT$1,243, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Sierra Alta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Casa Sierra Alta?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Casa Sierra Alta?

Check-out is at noon.

Where is Casa Sierra Alta located?

Located in Del Ex Convento, this hotel is steps from Casa Humboldt, Casa Borda Cultural Center, and Silver Museum. Borda Square and Guillermo Spratling Museum are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Sierra Alta Reviews

8.6

Excellent

8.4

Cleanliness

8.8

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 41 out of 73 reviews
Rating 8 - Good. 17 out of 73 reviews
Rating 6 - Okay. 9 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely.
Stayed 3 nights in Mar 2025

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, right in the center but quiet at night. Wonderful helpful owner. The whole place is very tastefully furnished and has a nice atmosphere. Nice little pool area with bar and social rooms to relax. We would always come back.
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sierra Alta is a cute little spot within waking distance of almost everything to see and do in Taxco.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Cool vibe.
Stayed 6 nights in Jul 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL PLACE! Super walkable, there is noise on the weekend because of a nearby restaurant bar but nothing too crazy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and excelent

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service

10/10 Excellent

María Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y la habitacion limpia
Stayed 1 night in Jan 2026

4/10 Poor

Roberto

Disliked: Cleanliness, amenities, property conditions & facilities
El chaval que me atendió horrible,las duchas podías nadar no corría el agua,la cocina un asco alguien comía y dejaba todo sucio platos y sartenes de un día para otro,el dormitorio no tenía luz eléctrica suficiente
Stayed 2 nights in Nov 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities
Si. Todo hasta ahorita muy bien.
Stayed 2 nights in Nov 2025

6/10 Okay

Ana Sofía

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Me hospedé en una habitación compartida, entonces se debería de poner mayor cuidado en la limpieza, lamentablemente en el tiempo que estuve nunca limpiaron el baño, creo que se debería de poner mayor atención en eso, y más cuando es un baño que ocupan varias personas. De ahí en fuera el lugar es muy bonito y mi estadía fue cómoda
Stayed 2 nights in Nov 2025

6/10 Okay

dalia ivonne

Liked: Cleanliness, staff & service
Respetat las areas de habitaciones hacen denaciafo ruido con música y películas que proyectan en area de alberca , tanto de día como de noche hay ruido y muy fuerte, entra demsusda luz no se puede descansar otraa observación es que
Stayed 2 nights in Nov 2025

6/10 Okay

Erandy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
En mi estancia pregunté que por dónde se subía a la terraza y me dijeron que esa solo era para departamentos privados, pero en ningún lado mencionan esto, además de que yo pregunté si tenían algún paquete de cena romántica y me dijeron que si, que incluía 3 horas de terraza, entonces, si el departamento es privado ¿cómo ofrecen este servicio? ¿Qué pasa si contrato este servicio y el departamento está ocupado? Otra cosa, no había agua caliente, fui a decirle al chico que estaba ahí (la verdad ya con mala actitud de mi parte) me comentó que había que esperar unos minutos, cosa que no, me solucionó diciéndome que subió la temperatura del boiler, y en efecto, esto hizo que el agua saliera más caliente, ahora el problema fue que de la regadera salía un chorrito de agua, para que saliera bien tenías que abrir el agua fría, pero si abrías el agua fría ya no tenías agua caliente, además de que las llaves no funcionan de manera adecuada entonces bañarme fue todo un tema. En general la habitación estuvo cómoda, mi tema fue el del agua ya que no es una habitación barata como para tener estos temas y la publicidad engañosa respecto a la terraza. Vi malos comentarios, pero también buenos, por lo que opté por darles una oportunidad y no me fui del todo satisfecha con mi estancia ahí.
Stayed 1 night in Nov 2025

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico malo es que las terrezas no estan disponible
Stayed 1 night in Aug 2025

4/10 Poor

Iris

Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento a las instalaciones
Stayed 2 nights in Aug 2025

4/10 Poor

América

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había cucarachas,no hay buena ventilación, no hay estacionamiento.
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Un lugar cómodo y bonito, el tour que ofrecen en la noche fue maravilloso. Muy cerca del centro así puedes conocer muchos lugares de Taxco.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo, desde el inicio son muy amables y atienden todo lo que necesitan, sin duda volvería otra vez en hospedarme ahí
Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Edgard Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento es excelente.
Stayed 2 nights in May 2025

10/10 Excellent

MARIBEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada, sus escaleras de la calle muy muy sucias
Stayed 2 nights in Apr 2025

6/10 Okay

Mario A

Disliked: Cleanliness
No habia agua caliente ni presion. Y el departamento aunque muy sucio es lindo
Stayed 1 night in May 2025

10/10 Excellent

Jorge Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad me gustó al igual que mi familia, la habitación que se nos asignó es cómoda, con el espacio necesario para un rico descanso, la alberca es una opción excelente para relajarse, la atención y servicio proporcionado por el personal es sorprendentemente hamable, los recomiendo.
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para ver la procesión.
Stayed 2 nights in Apr 2025

8/10 Good

ROGELIO MORENO

Liked: Cleanliness, staff & service, property conditions & facilities
Bien ubicado
Stayed 1 night in Mar 2025