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"Average"

"Staff were very helpful "

"This is a good hotel in Liverpool city and an ideal location. Perhaps bizarrely, I have a real bug bear about coat hangers that are fixed to the wardrobes - just gives it a cheap feel. "

"Great location, great staff, would highly recommend. "

"It was an average larger hotel but we felt a bit disappointed by our stay, unlikely to return. The room was next to a dual carriage way and noisy with the cars/smelt of petrol fumes, when requesting a change of room we didn’t get much response. The place was generally a bit run down. The breakfast was ok but limited to traditional cereals and an average cooked breakfast- little choice for vegetarians, continentals or those who wish for more healthy options. "

"Room could have been cleaner "

"Did the job. Given that we were only staying because we were flying early the next morning a good nights sleep was essential. Didn’t get that - the plumbing was banging and gurgling all night. Will we stay again? Probably just because it is so convenient! "

"Awful customer service "

"Lovely spacious room, all fixtures and fittings new and undamaged , bar area comfortable and inviting "