Excelsior Palace Hotel

Property class: 4

Choose dates to view prices

Located close to Palazzo dei Duchi di Santo Stefano and Porta di Catania, Excelsior Palace Hotel provides a poolside bar, a free daily manager's reception, and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is NT$8,825
NT$9,999 total
includes taxes & fees
Sep 26 - Sep 27

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

A hotel room with a bed, a chair, a wooden nightstand, and a door leading to another room.

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Double or Twin Room

7.6 out of 10
Good
(9 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a bed, a desk with a lamp, a television, and a chair.

Superior Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (Elegance)

A hotel room with a large bed, a wooden headboard, a green desk lamp, a wooden dresser, and a view of a balcony with outdoor furniture.

Double Room, Sea View (Elegance)

8.4 out of 10
Very good
(15 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

A balcony with a view of a mountainous landscape and a clear sky.

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Classic Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Room

A hotel room with a bed, bedside tables, lamps, a window with curtains, and a balcony view.

Superior Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, nightstands, a window with curtains, and a balcony view.

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
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About the neighborhood

Located in Taormina City Centre, a neighborhood in Taormina, Excelsior Palace Hotel is near a train station and near the beach. Notable landmarks in the area include Palazzo dei Duchi di Santo Stefano and Porta di Catania. Piazza del Duomo is another place to visit that comes recommended. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with skydiving and ecotours. Visit our Taormina travel guide
Map
Via Toselli 8, Taormina, ME, 98039

What's nearby

  • A historic building with ornate balconies, pink flowers, and a street lamp.
    Corso Umberto
    2 min walk - 0.2 km
  • A historic town with colorful buildings, a prominent church, and a mountainous backdrop.
    Piazza del Duomo
    2 min walk - 0.2 km
  • A historic stone wall with an arched entrance and a clock tower.
    Porta di Catania
    2 min walk - 0.2 km
  • A historic square with a checkered pavement, a prominent tower, and a church with a bell tower, surrounded by Mediterranean architecture.
    Piazza IX April
    5 min walk - 0.5 km
  • Church of San Domenico
    3 min walk - 0.3 km

Getting around

  • Taormina Giardini Station
    9 min drive
  • Fontanarossa Airport (CTA)
    64 min drive

Restaurants

  • Caffe Wunderbar
    6 min walk
  • Luraleo
    1 min walk
  • La Cisterna Del Moro Taormina
    6 min walk
  • Ristorante il Ciclope
    4 min walk
  • Hotel Metropole
    5 min walk

About this property

Excelsior Palace Hotel

  • Upscale family-friendly hotel near Porta di Catania
  • Located close to Palazzo dei Duchi di Santo Stefano and Piazza del Duomo, Excelsior Palace Hotel provides a poolside bar, a free daily manager's reception, and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden.
  • Other perks include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Limo/town car service, continental breakfast (surcharge), and valet parking (surcharge)
    • Babysitting (surcharge), a porter/bellhop, and smoke-free premises
    • A TV in the lobby, a front-desk safe, and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 79 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Egyptian cotton sheets and down comforters
    • Bathrooms with designer toiletries and bidets
    • LED TVs with satellite channels
    • Childcare services, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (EUR 15 per day)
  • Limited onsite valet parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Excelsior Restaurant
  • Panoramic Restaurant

Things to do

  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (151 square feet of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1904
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 150
  • New Year's Eve (December 31) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Excelsior Palace Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Excelsior Palace Hotel?

As of 2026/9/22, prices found for a 1-night stay for 2 adults at Excelsior Palace Hotel on 2026/9/26 start from NT$8,825, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excelsior Palace Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Excelsior Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Excelsior Palace Hotel?

Check-out is at 11 AM.

Does Excelsior Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 140 per vehicle applies.

Where is Excelsior Palace Hotel located?

This family-friendly Taormina hotel is located in the historical district, steps from Palazzo dei Duchi di Santo Stefano, Porta di Catania, and Piazza del Duomo. Taormina Giardini Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Excelsior Palace Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 233 out of 402 reviews
Rating 8 - Good. 107 out of 402 reviews
Rating 6 - Okay. 43 out of 402 reviews
Rating 4 - Poor. 16 out of 402 reviews
Rating 2 - Terrible. 3 out of 402 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good property with amazing views
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
It was great in general. Great location, good breakfast and good enough hotel in general for what you’re paying for.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super nice and helpful. The room was clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay at Excelsior Palace Hotel. The pool was fantastic and a real highlight of the property. The location was also very convenient, making it easy to explore the surrounding area. Overall, a pleasant experience and a good choice for a relaxing stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Decor might feel outdated but room was clean with renovated washroom. Outdoor pool was amazing with breathtaking view of Etna mountain and the sea. Breakfast buffet was great too.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Hotel Gardens and pool very good views for hotel were fantastic. Hotel it self is very tied and in need of reservation.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view and amazing swimming pool
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Very helpful staff, spacious clean rooms and great location with fantastic views
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Place is magnificent location and the rooms were spacious and nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the most amazing stay in Taormina, the hotel was not only conveniently located, but it was very friendly and lazing by the pool is a must!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at the perfect location just at the start of town. Also close to the main public parking. Definitely dated and needs a refresh but overall all comfortable and cle
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelsior Palace gets 5⭐️! Everything was perfect! Great amenities and location, wonderful staff and great food. One night the neighbors above me were very disruptive at night. The staff was very efficient at shutting it down and I got a good night sleep! I will go back.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has to be one of the most outstanding hotels I’ve ever stayed at the grounds our palatial and the service is second to none we’ve extended our stay twice so far
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at entrance to Main Street of Taormina without hills! Beautiful pool area with magnificent view of the ocean and Mountains Etna. 10 minutes from train station by taxi straight uphill you can’t walk. Traffic to and from station can be backed up so leave extra time to get there. Breakfast is very good! 7:30 to 10:30 am Most drinks are 15 Euros We will be back!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool old school classic Italian hotel. Pool and garden area is amazing! Staff friendly and helpful. A nice oasis in a sea of tourists!!
Gorgeous pool and park!!!
Pool area is AMAZING!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden and pool area are beautiful.
Stayed 5 nights in Jul 2023
Verified review

8/10 Good

Liked: Amenities
Nice location. Old hotel. Good service.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. Very friendly attentive staff. We loved the lounge with the art nouveau style. Wonderful location to watch sun set w a view of Mt Etna.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Wonderful hotel ans excellent staff. So friendly. The breakfast was amazing.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The staff are excellent, very helpful and welcoming. View of Etna sunrise and sunset, with cocktails (Taormina) should not be missed. Hotel has old school charm. Room was comfortable with great views. Breakfast is very good with a wide choice of food.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a nice older style feel to it and a fabulous swimming pool amenity on a private headland offering brilliant views of the coast and Etna
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The landscaping is beautiful and the view is spectacular! The staff was extremely helpful and pleasant. Highly recommended.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Italian charm. Gorgeous garden and swimming pool. Easy walk to shops and restaurants. Amazing view of Mt Etna in front of the property. Paradise in Taormina.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school charm and service! Amazing views! My wife and I loved it!
Stayed 1 night in Mar 2025