I booked a queen terrace room, the pictures were great, and exactly what i was looking for; 1 queen bed, private bathroom, onsite parking and a private outdoor area accessed by a glass sliding door; the terrace.
The reality was, I got a ground floor room, definitely no terrace or private outdoor area, definitely no glass sliding door to anything.
There was a single seat leather chair in the room that was So tattered it belonged at the tip
I was told by reception that although there was not "allocated" parking, there was enough parking for all rooms.
I returned from dinner and ended up having to park my hire car on the road.
Didnt help that at least one "guest" was taking up TWO car spaces. So much for onsite parking.
And there was 2 beds in the room, not the 1 queen bed as per the posted pictures.
The only picture that was true to what was actually a part of the room was the private bathroom.
And the pictures did NOT show the actual truth.
The shower was tiny, with such an outdated shower head, then what was the point of the little card on the vanity asking guests to save water.
I normally love the complimentary shampoo and conditioners provided, but there was no point to them with how watered down they were.
However, as per my star rating, the room was clean.