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Reviews of Mercure Tamworth

4 out of 5
Mercure Tamworth
Scully Park, Kent Street, West Tamworth, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 233 out of 334 reviews" "
Rating 8 - Good. 76 out of 334 reviews" "
Rating 6 - Okay. 17 out of 334 reviews" "
Rating 4 - Poor. 5 out of 334 reviews" "
Rating 2 - Terrible. 3 out of 334 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern hotel with friendly helpful staff
Stayed 1 night in Apr 2024
Response from Mercure Tamworth on 2024/5/7
Good morning,Thank you for taking the time to leave us a review regarding your stay. We are pleased to hear that you enjoyed your stay and look forward to seeing you again.Kind regards,Stephanie UngerMercure Tamworth

8/10 Good

Joel

Liked: Staff & service, property conditions & facilities
Location
Stayed 1 night in Feb 2024

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024

10/10 Excellent

Johannes

Stayed 1 night in Jan 2024

10/10 Excellent

Antonio

Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Goal

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Majida

Business traveler
Liked: Cleanliness, staff & service, amenities
The team at the reception desk were very helpful. They assisted me with following up so I could check in earlier and check out later than the official hours. I needed the extra given my commitments. The room was very clean and access to drinking water was close by. Thank you for an excellent service.
Stayed 1 night in Nov 2023
Response from Mercure Tamworth on 2023/11/23
Good Afternoon,We are pleased to know you enjoyed your stay here with us and our staff were helpful.We will pass on this amazing feedback to our team.We look forward to seeing you again soon.Kind regards,Stephanie Unger

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Helpful and accommodating staff. Best bed ever.
Stayed 1 night in Nov 2023
Response from Mercure Tamworth on 2023/11/14
Good Morning,Thank you for such an amazing review of our hotel! We love getting feedback knowing our guests are happy with their stay!We look forward to seeing you again soon.Kind regards,Stephanie UngerMercure Tamworth

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mercure Tamworth on 2023/11/4
Thank you for the review, we are glad that you enjoyed your stay, hope to see you again soon!

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, would stay again!
Stayed 2 nights in Oct 2023
Response from Mercure Tamworth on 2023/10/16
Wow, Thank you for a perfect score.We look forward to welcoming you back to our hotel again soon.

10/10 Excellent

GARRY

Stayed 1 night in Oct 2023
Response from Mercure Tamworth on 2023/11/6
Good Morning,Thank you for choosing to stay with us here at the Mercure Tamworth.We are happy to know you enjoyed your stay here and look forward to welcoming you back soon.Kind regards,Stephanie UngerMercure Tamworth

10/10 Excellent

Samantha

Stayed 1 night in Sep 2023
Response from Mercure Tamworth on 2023/10/16
Thank you for a perfect score.We hope to welcome you back again soon.

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
just a very good stay and made feel welcome
Stayed 1 night in Sep 2023
Response from Mercure Tamworth on 2023/9/25
Good morning,Thank you for leaving a positive review of our hotel.We look forward to welcoming you back soon.Kind regards,Stephanie Unger

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2023

8/10 Good

Graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel room modern clean but air cond was noisy kept coming on & off & a whooshing sound. Good parking too.
Stayed 1 night in Jul 2023
Response from Mercure Tamworth on 2023/7/14
Thank you for leaving a wonderful review we will have the air-conditioning checked.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fantastic hotel, great staff, incredibly comfortable bed.
Stayed 1 night in Jun 2023
Response from Mercure Tamworth on 2023/7/14
Good Morning,Thank you for leaving a wonderful review of our hotel.We look forward to welcoming you back soon.

8/10 Good

Mark

Stayed 2 nights in May 2023
Response from Mercure Tamworth on 2023/7/14
Thank your for your review

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, property conditions & facilities
This property was booked for family
Stayed 1 night in May 2023
Response from Mercure Tamworth on 2023/5/23
Good Morning,Thank you for leaving a fantastic review of our hotel.We hope to see you again soon.

10/10 Excellent

thomas, quakers hill

Business traveler
Liked: Property conditions & facilities
Nice clean rooms
Response from Mercure Tamworth on 2023/5/14
Good Morning Thomas,Thank you for leaving a fantastic review of 5 out of 5!We look forward to seeing you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Mercure Tamworth on 2023/5/10
Good Morning,Thank you for leaving great feedback.We hope to welcome you back soon.Kind regards,Mercure Tamworth

10/10 Excellent

Sheree

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were very helpful. Bed and pillows were comfortable.
Stayed 1 night in Apr 2023
Response from Mercure Tamworth on 2023/5/10
Good Morning,Thank you for leaving us a 5 out of 5 review!We hope to see you again soon.Kind regards,Stephanie UngerMercure Tamworth

8/10 Good

Khala

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Mercure Tamworth on 2023/5/10
Good Morning,Thank you for leaving us a great review.We hope to see you again soon.Kind regards,Stephanie UngerMercure Tamworth

10/10 Excellent

Stella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
The room was amazing, absolutely loved it.
Stayed 1 night in Mar 2023
Response from Mercure Tamworth on 2023/3/30
Good Morning,Thank you for the 10 out of 10 review.We love receiving amazing feedback!We look forward to seeing you again soon!Kind regards,Mercure Tamworth

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jenny and Leanne from the reception/front desk team were amazing. So friendly, accommodating and went above and beyond to make our stay great.
Stayed 4 nights in Mar 2023
Response from Mercure Tamworth on 2023/3/30
Good Morning,Thank you for a great review.We are pleased to know you enjoyed your stay with us here at Mercure Tamworth.We look forward to welcoming you back soon.Kind regards,Stephanie UngerMercure Tamworth

10/10 Excellent

Hussein

Stayed 1 night in Feb 2023
Response from Mercure Tamworth on 2023/3/30
Good Morning,Thank you for a wonderful review of our hotel.We hope to welcome you back soon.Kind regards,Mercure Tamworth

10/10 Excellent

Christopher

Stayed 1 night in Feb 2023
Response from Mercure Tamworth on 2023/3/30
Good Morning,Thank you for leaving us an 10 out of 10! We love knowing our guests have enjoyed their stay and look forward to welcoming you back soon.Kind rgards,Stephanie UngerMercure Tamworth

10/10 Excellent

Karin, Terrigal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm and friendly welcome. Pool was divine at end of hot day. Room was spotless. Very quiet and the blockout blinds gave me the best sleep I’ve had in a year. Will definitely be back.
Stayed 1 night in Feb 2023
Response from Mercure Team on 2023/2/15
Dear Karin, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Tamworth Team

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, fantastic room, (no mini bar in room though). Beautiful facilities and close to shops and restaurants. We removed a red back from the pool, staff were appreciative and reported that spraying was being organised.
Stayed 2 nights in Feb 2023
Response from Mercure Tamworth on 2023/2/6
Good Morning,Thank you for a great review.We have organised for our hotel to be resprayed.Thank you againKind regards,Mercure Tamworth

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !
Stayed 1 night in Jan 2023
Response from Mercure Tamworth on 2023/2/6
Good Morning,We are happy to know you enjoyed your stay.We have organised the hotel to be resprayed.Kind regards,Mercure Tamworth

10/10 Excellent

Justin

Stayed 1 night in Jan 2023

10/10 Excellent

jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Just need a clean room to stay
Stayed 2 nights in Jan 2023
Response from Mercure Tamworth on 2023/1/16
Thank you

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Response from Mercure Tamworth on 2023/1/16
Thank you for a wonderful review.

10/10 Excellent

Amy

Stayed 1 night in Jan 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Linlin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Response from Mercure Tamworth on 2023/1/16
Good Morning,Thank you for a lovely review.We look forward to seeing you again soon.Kind regards,Stephanie UngerMercure Tamworth

10/10 Excellent

Luke

6/10 Okay

James

Stayed 1 night in Dec 2022
Response from Mercure Tamworth on 2023/11/6
Good Morning,Thank you for choosing to stay with us here at the Mercure Tamworth.We are happy to know you enjoyed your stay here and look forward to welcoming you back soon.Kind regards,Stephanie UngerMercure Tamworth

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Nov 2022

10/10 Excellent

Donalee

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The lady who welcomed us on Tuesday was very helpful and informative
Response from Mercure Tamworth on 2022/11/7
Good Morning,Thank you for a wonderful review of our hotel.We look forward to welcoming you back soon.Kind regards,Stephanie UngerMercure Tamworth

6/10 Okay

Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
After several false starts and about 45 min, we finally got checked in. Hadn't realized it was in the middle of nowhere, but did get a good nights sleep.
Stayed 1 night in Oct 2022

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean
Stayed 2 nights in Oct 2022
Response from Mercure Tamworth on 2022/10/30
Good Morning,Thank you for leaving us positive feedback.We look forward to welcoming you back to our hotel soon.Kind Regards,Mercure Tamworth

10/10 Excellent

John and Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, easy and accessible
Stayed 5 nights in Oct 2022
Response from Mercure Tamworth on 2022/10/30
Good Morning,Thank you for such an amazing review of our hotel.We look forward to seeing you again soon.Kind regards,Mercure Tamworth

8/10 Good

Cassandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and rooms very spacious
Stayed 1 night in Sep 2022
Response from Mercure Tamworth on 2022/10/3
Good Morning,Thank you for a great review. We hope to welcome you back again soon.Kind regards,Mercure Tamworth

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well appointed and quiet
Stayed 1 night in Sep 2022
Response from Mercure Tamworth on 2022/9/18
Good Morning,Thanks for your review.Kind Regards,Steph Unger

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
The room was absolutely amazing, spacious, clean, super comfortable bed and quality pillows. Bathroom was also very modern with quality bathroom products. Wish I was there for more than just 1 night. Restaurant/pub attached was fairly basic, but food was good so can't complain.
Stayed 1 night in Sep 2022
Response from Mercure Tamworth on 2022/9/18
Good Morning,Thank you for your positive review.We are so pleased to know you enjoyed your stay and we hope to see you again soon.Kind Regards,Mercure Tamworth

10/10 Excellent

Montana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Tamworth. Nice new hotel with great room service and staff.
Stayed 2 nights in Sep 2022
Response from Mercure Tamworth on 2022/9/18
Good Morning,Thank you for such a lovely review of our hotel. We look forward to seeing you again soon.Kind Regards,Mercure Tamworth

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and spotlessly clean. Absolutely wonderful stay.
Stayed 1 night in Sep 2022
Response from Mercure Tamworth on 2022/9/5
Good Morning,Thank your for a lovely review of our hotel.We look forward to seeing you again soon.Kind Regards,Mercure Tamworth

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, modern and very comfortable.
Stayed 1 night in Aug 2022
Response from Mercure Tamworth on 2022/9/5
Good Morning,Thank your for a wonderful review of our hotel, we hope to welcome you back soon.Kind Regards,Mercure Tamworth