Interior entrance

Reviews of Satsuki Bessou

3 out of 5
Satsuki Bessou
368-2, Takatsuhara, Iwasaki, Tamana, Kumamoto-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 35 reviews" "
Rating 8 - Good. 14 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wai Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Man Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hot spring hotel that I would like to come back
The room is amazing, the staff is very helpful and welcoming. The open air hot spring is nice and quieter than i thought. I literally enjoyed the open air hot spring with no one else. The breakfast was amazing!
Stayed 1 night in Nov 2023

10/10 Excellent

Patti, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally kind and helpful. The meals were delicious too.
Stayed 2 nights in Sep 2023
Response from さつき別荘 on 2023/11/11
ご利用ありがとうございます。宿泊、お食事喜んでいただけとてもうれしいです。ありがとうございます。またのお越しをお待ち致しております。

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful relaxing time
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience to enjoy Japanese style hot sprin
Enjoyed the traditional Japanese style hot spring resort, everything is clean and neat.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In house onsen is good. The hotel is more a family run. Many people knows about this so it did not much description for cab driver to take us there.
Stayed 2 nights in May 2018

8/10 Good

PJ, HKG

Liked: Staff & service
Looking for private onsen near Fukuoka airport
Spent a nite near Aso, but as taking flight at 12ish the next day, figured it would be safe to stay closer to Fukuoka airport. Looked around and decided to stay here as most rooms have private bathroom. **Sold by the pic of the private bath in the deluxe room.....but in reality, the bath is really small.

8/10 Good

Wing San, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Distanced from city and quiet neighboorhood
Hotel staff have great manner and always with great smile. Arrive a bit late at night, surroundings seems not much to see.

10/10 Excellent

????

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
部屋についていた露天風呂が入りやすくて良かった。 部屋も広くて使いやすかった。 蛇口がレトロで、水とお湯の蛇口のひねるところが別々で自分で温度調整するタイプだった。 スタッフのみなさんは温かい感じの対応でとてもいい感じで、また泊まってみたいなと思いました。
Stayed 1 night in Apr 2024

8/10 Good

YASUICHI

Stayed 1 night in Apr 2024

8/10 Good

Mamiko

Liked: Cleanliness, property conditions & facilities
お風呂の温度が丁度良く、温泉の質が柔らかく、お肌がスベスベになりました。 大浴場、貸切湯、部屋風呂すべて清潔にされていました。
Stayed 1 night in Mar 2024

8/10 Good

Shuhei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Lok Wan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1500後才可以check in 所以不用太早到 然後附近的食肆很多都要提前預約 大部分都是1800後才營業 房間很大 早餐都很精美好吃 每個員工都十分親切有禮
Stayed 1 night in Dec 2023

8/10 Good

Cheolsu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비가 좋고 친절한 숙소입니다
부모님을 모시고 갔고 별관 2곳을 예약하고 숙박했습니다 후쿠오카가 세 번째라 가보지 않을 곳을 찾다가 다마시에 있는 사쓰키벳소를 방문하였습니다. 요즘 료칸 가격이 너무 많이 오른 것을 고려하면 고급은 아니지만 합리적인 숙소입니다. 가성비가 괜찮습니다. 스태프들은 상당히 친절하였고, 별관은 반실내(반실외)탕이 있어서 너무 잘 이용을 하였습니다. 조식은 만족스러웠으나 석식은 가격에 비해서 만족도는 조금 떨어집니다. 식다에서 먹었는데 너무 빨리 모든 음식을 내어주고 먹는 중에 그릇을 치워버려서 좀 당황스러웠습니다. 하지만 퇴실 할 때 구마모토 그림이 그려진 선물도 챙겨주어 마음이 좀 풀렸습니다 ㅋㅋ
Stayed 2 nights in Nov 2023

10/10 Excellent

JM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 친절하고 아침 식사가 맛있습니다. 저녁을 못먹어본게 아쉽네요.. 동네 자체가 힐링되는 느낌입니다. 온천도 너무 좋았구요. 가족들과 잊지못할 추억 남기고 오네요. 꼭 다시 방문할겁니다:)
Stayed 2 nights in Jan 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
泉質はとても好みでしたが
朝ご飯は和食でしたが、しょっぱい物が多かったです 客室の湯舟は小さめながらお湯は良かったです 階段が多くスリッパでは歩きにくかったです
Stayed 1 night in Aug 2021

10/10 Excellent

KAZUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1番のお気に入り
今まで宿泊した中で、1位2位を争うクオリティの高さです。コテージ風の部屋に源泉掛け流しの風呂、入りたい時にいつでも入浴出来、プライバシーも完璧、部屋も清潔感に溢れており設備も文句なしです。また泊まりたい宿です。
コテージの部屋外観
室内の風呂
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆったりと過ごせます
部屋は広々として、清掃も行き届いており快適です。客室の檜風呂も大浴場も気持ちよく入れました。夕食の味わい膳は、私たちには少し量が多めでしたが、種類も豊富で、朝食も盛りだくさん。どちらも美味しかったです。 おかげさまで、のんびりとした休日を過ごさせていただきました。
Stayed 1 night in Feb 2021

10/10 Excellent

RYUICHI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お世話になりました
少し古いですが清潔感あり、楽しめました 露天風呂もとても広く大変満足です
Stayed 1 night in Sep 2020

6/10 Okay

YASUAKI

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
なかなか素敵なお部屋です。
お部屋は写真で見たイメージより遥かに良かったです。 私は大体、どこに行ってもベッドが合わず熟睡出来ないのですが、こちらのベッドではとても相性が良く熟睡できてとてもリラックス出来ました。感激。 又いつか泊まりたいです。
Stayed 2 nights in Feb 2020

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の半露天風呂最高!
111号室でしたが、部屋の半露天風呂が源泉かけ流しでとても快適でした。 朝食は本来なら7時半からなのですが少し早めにして欲しいとお願いしたら快く15分早くして頂き本当に助かりました! また利用させて頂きたいと思います。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體滿意
服務員很好, 協助預約就近士多啤梨園, 自駕車程15分鐘。 房內熱水較慢及水速較細。早餐半自助式, 入住2晚, 每日不同款式。

8/10 Good

Paul, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
濃厚的人情味、整潔、舒適
酒店的規模不大,所以反而充滿著人情味。店員都非常熱情有禮。 房間空間很大,非常整潔和舒適,還可以很方便的到地下的風呂享受溫泉。 早餐的用餐時間要在check-in時確認好,到達時他們已經將早餐安排好在你的桌上。不算豐盛,但剛剛好。 唯一缺點是預訂酒店時不包括晚餐。 整體是一間非常好的風呂旅館,可以休閒地休息,值得推薦!
Stayed 1 night in Dec 2017

8/10 Good

chin ching jeffrey

Liked: Staff & service, room comfort
Food and facilities are great, just the room is a bit old and giving us a bit dirty impression
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的日式酒店。
Stayed 1 night in Oct 2017

8/10 Good

김동중, 한국.대구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
힐링 되는 료칸
조용하고 편안한 분위기 직원들이 친절함
Stayed 1 night in Oct 2017

4/10 Poor

kai cheung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Yiu Sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good Overall Traditional Japanese style hotel. Clean and Good service.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境優美
Stayed 1 night in Aug 2017

10/10 Excellent

ぴた, 栃木県宇都宮市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また行きたい
従業員の対応や部屋の雰囲気などすべてが良かったです。 また玉名に行く機会があったらここに泊まりたいです。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間有私人溫泉,正!
酒店位置雖然偏遠,但房內有私人溫泉,又有嘆茶地方,房間係日式,訓他他咪,如果有自駕也是不錯選擇。

8/10 Good

Hana, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推介
很好。二人日式客房,傳統舒適。房內露天風呂泉水源源,不大但二人同浸也算剛好,庭園境美麗。早餐可口豐富,如能在房內進食更好。日本人住客為主。員工服務親切友善,會考慮再去。