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Reviews of The Suites Taitung

3.5 out of 5
The Suites Taitung
No. 18, Lane 362, Boai Road, Taitung, Taitung County

Reviews

9.2

Wonderful

Rating 10 - Excellent. 435 out of 694 reviews" "
Rating 8 - Good. 201 out of 694 reviews" "
Rating 6 - Okay. 42 out of 694 reviews" "
Rating 4 - Poor. 10 out of 694 reviews" "
Rating 2 - Terrible. 6 out of 694 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, Takaka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and very helpful! Thank you for your kindness
Stayed 1 night in Apr 2024
Response from Service on 2024/4/11
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Kai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel within walking distance to the major night market in. Taitung
Response from Service on 2023/11/12
Thank you for your feedback, we appreciate your stay!

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Breakfast buffet is good, area is near tourist attraction, but the room faces outside. With high wind, it's chilly and when it is a raining day, horrible.
Stayed 1 night in Oct 2023
Response from Service on 2023/11/4
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Yung-Tai, Ann Arbor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice city view
Stayed 1 night in May 2023
Response from Service on 2023/5/25
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Scott, Mililani

Liked: Cleanliness, staff & service, property conditions & facilities
Nice looking fountains, almost like waterfalls, on the outside of the building. Room was big. Bed was comfortable. Breakfast was pretty good too. Problem free stay.
Stayed 3 nights in May 2023
Response from Customer Service on 2023/5/20
Dear honorable guest, greetings to you. It's our pleasure to serve you during your stay with us, and we are delighted to receive your compliment. Hope to see you soon in the near future, have a nice weekend!

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Service on 2023/4/23
親愛的貴賓您好，很高興得知您在地景澤度過了美好的時光，誠心期待您再次蒞臨，敬祝愉快的一天！

10/10 Excellent

Jack

Stayed 3 nights in Jan 2023
Response from 地景澤行館 on 2023/1/17
親愛的貴賓您好，很高興您在地景澤行館度過了美好的時光，我們十分誠心期待您下次蒞臨，敬祝春節假期愉快！

10/10 Excellent

ANDY

Stayed 2 nights in Oct 2022
Response from Service on 2022/10/26
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

YULUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

LAVALLEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Service on 2021/7/20
Thank you for your feedback, we appreciate your stay!

8/10 Good

How Him

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Service on 2020/10/26
Thank you for your feedback, we appreciate your stay!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Service on 2020/10/21
Thank you for your feedback, we appreciate your stay!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Service on 2020/10/20
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Service on 2019/12/2
親愛的貴賓您好：很開心得知您在地景澤度過了美好的時光，關於您提及設施部份我們將會納入未來提升品質方針中，我們十分誠心期待您再次的到來，讓我們再度為您提供不一樣的住宿體驗。敬祝美好的一天！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Service on 2019/11/26
親愛的顧客您好：謝謝您選擇地景澤，更感謝您對本館的肯定與讚賞，有了您的支持與鼓勵，本飯店將依此做為日後的服務準則，我們將持續提供每位到訪賓客更完善的服務，您的寶貴意見是本飯店不斷成長的原動力，地景澤誠摯邀請您再度光臨，更期盼很快能再有為您服務的機會。

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Suites Taitung
We were punch drunk from the flight. Taxi driver dropped us off at a ramp that led to the hotel. The signs were confusing (because we were tired) but their security cameras alerted the staff that some customers were lost so they sent a cleaning lady out to point out the lighted sign that directed us to the entrance. Great staff, food.
Stayed 3 nights in Oct 2019
Response from Service on 2019/11/24
Thank you for your feedback, we appeciate your stay!

10/10 Excellent

peiling

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room. Friendly staffs. Good location.
Stayed 1 night in Oct 2019
Response from Service on 2019/10/20
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Che-yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally the best choice to live in Taitung city
Friendly staffs good location I would suggest to people who prefer a quiet stay
Stayed 2 nights in Sep 2019
Response from Service on 2019/9/16
Thank you for your recommendation, we appreciate your stay!

8/10 Good

Chih Kuang Liang

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to almost everywhere, nice and new rooms, frie
Stayed 1 night in Aug 2019
Response from Service on 2019/8/12
Thank you for your feedback, we appreciate your stay!

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Decent rooms, but falls flat on everything else
The rooms are great, but unfortunately the rest of the experience just reeks of cutting corners to save cost. Breakfast area was full of tables covered in dirty dishes with no one clearing them, air conditioning in rooms is centrally set quite high and staff are unable or unwilling to adjust, and housekeeping couldn't even be bothered to make the bed during our stay. I was even told by hotel staff that they don't clean rooms until a guest arrives, so rooms have likely been sitting dirty for days. Strongly recommend staying somewhere else.
Stayed 3 nights in Jun 2019
Response from Service on 2019/6/30
Dear customer, we apologize for your bad experience, there might have been a miscommunication for your demands. Thank you for your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Service on 2019/5/24
親愛的貴賓您好，感謝您願意冗分享您的經驗，能夠為您服務是我們的榮幸！期望很快地能再次為您服務。

10/10 Excellent

Koo, Malaysia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly, the hotel is closed to the night market. The breakfast is good. The room is spacious.
Stayed 1 night in May 2019
Response from Service on 2019/5/12
Thank you for your feedback, we appreciate your stay!

4/10 Poor

Pin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We were quite satisfied with this hotel except for one disappointing factor on the changing of bed sheet and comforter. I found a line of dirt in the comforter, instead of making a fuss I decided to just flip over and use the clean side. There was an environmental card that states if we do not wish to change the sheets then place the card on the bed. Since it was dirty I decided to have a change. To my horror, they just flip the comforter without changing because the same line of dirt is still on the comforter. It was really a shocking experience.
Stayed 2 nights in Apr 2019
Response from Service on 2019/4/24
We apologize for our mistake of housekeeping and assure that we will improve our service quality. Please reconsider giving us a chance again, thank you!

10/10 Excellent

Mao-ta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Mar 2019
Response from SERVICE on 2019/3/28
親愛的貴賓您好，感謝您願意撥冗分享您美好的經驗，能夠為您服務是我們的榮幸，我們將持續進步，提高服務品質！期望很快地能再次為您服務。

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will recommend to friends
Hotel staff assisted to change room for my travel mates when room lighting was malfunctioning without hassle.
Stayed 1 night in Feb 2019
Response from Service on 2019/2/24
We appreciate your feedback, thank you for recommending us!

10/10 Excellent

Pierre, Calgary, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and close to the beach
Stayed 1 night in Nov 2018
Response from 業務住任 Alice on 2018/11/21
Dear Pierre: Thank you for your support, welcome to visit TTaitung again next time.

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Alice on 2018/10/30
親愛的貴賓您好： 感謝您對於地景澤優勢的評論，顧客的滿意度是我們持續進步的動力，謝謝。

10/10 Excellent

Mae-Mae, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, big bathrooms (both toilet room And tub/shower room). The entire room was spotless, and the bed was super comfy. A couple plugs in the room doesn’t work. And wish there were hooks in the barh rooms (the toilet room has no Place to hang towel, the bathroom has no place to hang towels either)...other than that it was perfect.
Stayed 1 night in Oct 2018
Response from alice on 2018/10/5
Dear Mae-Mae: Thank you for your support, welcome to visit the Suites Taitung again next time. About those problem we will improve.

10/10 Excellent

S.S., Taipei, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice New Hotel
- Free pick up service from train station or airport - Less than 70 guest rooms in a nice building with a beautiful water features - Staff are very polite and helpful - Room is spacious - Separate area with own door for the bathroom and the toilet. - Big bathroom area with shower and bathtub separated - Free mini bar drinks - 24 hours sneak lounge at the hotel lobby - Free bicycle renting for hotel guests - Nice breakfast - Don't have too many western / movie channel on TV - Free movies on TV provided by Hotel but the selection of the movies are kind of out of updated or not really my preference
Stayed 2 nights in Feb 2018
Response from Charven on 2018/3/10
Thank you for staying with us during your visit in Taitung. We hope you had a lovely trip and comfortable sleeps here. Thank you for your suggestion that is very important to us, we will continue provide the best service for our guests. We are looking forward to see you in your future visit and you are always welcomed to The Suites Taitung! Thank you!

10/10 Excellent

yee nar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Alice on 2018/1/17
首先，非常感謝您對地景‧澤行館寶貴的評價，我們非常重視您的寶貴意見，期待您的再次蒞臨，享受地景.澤行館的美好~

10/10 Excellent

E, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet and high quality of hospitality.
Staff are all friendly. Rooms are clean. excellent hotel.
Stayed 2 nights in Dec 2017
Response from Alice on 2017/12/29
Dear E First we always welcome you come to the Suite Taitung . So happy got your respond. Thank you very much!

10/10 Excellent

el Jefe, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Design but difficult to navigate minimalism
The only problem is the Lobby is located on the 2nd floor while the restaurant is on the ground floor. I did not know if I had arrived at the hotel or not because the English sign was not visible. I parked in a red zone and then walked around the fountain garden and asked the restaurant host. Then you must take an elevator to the 2nd floor and walk outside to the lobby door to enter. When going to the restaurant, you must take the elevator to the lobby, walk outside and take the elevator to the restaurant. Parking is available in the basement but must use the outside elevator. Cumbersome if you have luggage. Honest staff service though. Forgot my phone charger and they mailed it to me.
Stayed 1 night in Nov 2017
Response from Alice on 2017/12/23
Dear el jefe: Thank you for staying in the Suite Taitung. Because we also have the needs of tourists dining, hoping to distinguish the privacy of residents. We have already started to study the issue of marking and welcome to visit again. Thank you for your valuable advice.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
感謝您選擇地景.澤行館為旅程之一，您的評價是我們努力的目標之一，期待下次的蒞臨，更能提供更完善的服務!

8/10 Good

wendi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2017
感謝您選擇台東為您渡假地點，我們會盡力提供完善的服務，謝謝您!預祝旅途愉快

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/12/5
親愛的貴賓 您好：謝謝您選擇來台東渡假，並讓地景‧澤行館有機會為您服務。歡迎您隨時回來享受台東的美好及地景‧澤的服務，謝謝您！

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Service on 2024/2/25
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Service on 2024/2/3
Thank you for your feedback, we appreciate your stay!

10/10 Excellent

HSIENTSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 地景澤行館 on 2023/12/20
親愛的貴賓您好，十分感謝您撥冗分享您在地景澤行館的住宿感想！很高興得知您滿意此次的入住，我們會繼續維持服務品質並衷心期待未來能再次為您服務，謝謝您！

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合家裡旅遊住宿
服務很好，地點也很不錯，房間乾淨舒適
Stayed 1 night in Dec 2023
Response from 地景澤行館 on 2023/12/20
親愛的貴賓您好，誠摯感謝您撥冗分享您在地景澤行館的住宿感想！很高興得知您滿意此次的入住，我們會繼續維持服務品質並衷心期待未來能再次為您服務，謝謝您！

10/10 Excellent

Sunny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
附近施工較吵
Stayed 2 nights in Dec 2023
Response from 地景澤行館 on 2023/12/14
親愛的貴賓您好，感謝您的經驗分享，能夠為您服務是我們的榮幸！期望您再次蒞臨，敬祝美好的週末，謝謝！

10/10 Excellent

VANESSA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得再來
非常滿意住宿，有24小時免費點心及飲料，早上自助餐很好符合健康飲食，房間清潔很乾淨。下次可以再入住
Stayed 5 nights in Dec 2023
Response from 地景澤行館 on 2023/12/14
親愛的貴賓您好，感謝您撥冗分享您的住宿經驗，很高興您在地景澤行館留下愉快時光！期望很快地能再次為您服務，也祝福您有美好週末，謝謝！

8/10 Good

Chin Jen

Stayed 1 night in Nov 2023
Response from Service on 2023/11/30
親愛的貴賓您好：感謝您願意冗分享您的經驗，能夠為您服務是我們的榮幸！期望很快地能再次為您服務，也祝福您有美好的一天。

4/10 Poor

CHI WEI

Stayed 1 night in Nov 2023
Response from Service on 2023/11/11
親愛的貴賓您好：感謝您願意冗分享您的經驗，能夠為您服務是我們的榮幸！期望很快地能再次為您服務，也祝福您有美好的一天。

8/10 Good

Lai Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒適，員工友善。
Stayed 1 night in Oct 2023
Response from Service on 2023/11/4
親愛的貴賓您好：很開心得知您在地景澤度過了美好的時光，我們十分誠心期待您再次的到來，讓我們再度為您良好的住宿體驗，敬祝美好的一天！

10/10 Excellent

YAN WEI

Stayed 2 nights in Oct 2023
Response from Service on 2023/11/4
親愛的貴賓您好：感謝您願意冗分享您的經驗，能夠為您服務是我們的榮幸！期望很快地能再次為您服務，也祝福您有美好的一天。

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
非傳統的旅店
1.地下室停車場每次進出都要消磁，比較不方便，如果不是下雨天，停室外停車場會比較方便。 2.網頁文字敘述的加大單人床的照片感覺是大床，其實很窄，寬只有100cm。 3.從電梯到房門的走廊不是室內走廊，感覺不像旅館像公寓。
Stayed 2 nights in Oct 2023
Response from Service on 2023/10/17
親愛的貴賓您好：很開心得知您在地景澤度過了美好的時光，我們十分誠心期待您再次的到來，讓我們再度為您良好的住宿體驗，敬祝美好的一天！

10/10 Excellent

HSIU LING

Stayed 1 night in Sep 2023
Response from Service on 2023/10/7
親愛的貴賓您好：很開心得知您在地景澤度過了美好的時光，我們十分誠心期待您再次的到來，讓我們再度為您良好的住宿體驗，敬祝美好的一天！

8/10 Good

Wai Wing

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Service on 2023/10/7
親愛的顧客您好：非常謝謝您對地景澤行館的意見及回饋，讓我們有改善的機會和調整的空間。希望在您未來的旅程，能再度給我們服務您的機會。

8/10 Good

sufang

Stayed 1 night in Sep 2023
Response from Service on 2023/9/11
親愛的貴賓您好：感謝您願意冗分享您的經驗，能夠為您服務是我們的榮幸！期望很快地能再次為您服務，也祝福您有美好的一天。