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Reviews of Walker Hotel - Zhengyi

3 out of 5
Walker Hotel - Zhengyi
No. 61, Zhengnan South Road, Sanchong District, New Taipei City

Reviews

7.0

Good

Rating 10 - Excellent. 72 out of 370 reviews" "
Rating 8 - Good. 126 out of 370 reviews" "
Rating 6 - Okay. 93 out of 370 reviews" "
Rating 4 - Poor. 46 out of 370 reviews" "
Rating 2 - Terrible. 33 out of 370 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Mely Jane

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator and common areas are not clean. Breakfast choices are limited and is not for everyone, especially non-locals.
Stayed 2 nights in Apr 2024

8/10 Good

Yan

Liked: Staff & service, property conditions & facilities, room comfort
Other than minor smoking smells, it is good.
Everything is good, except some kind (minor, not too strkng)smoking smell in the room. There are a lot of cigarette butts in the stair way, i suspected people also smoked in the room. There are some stain on the carpet of the hallway. Overall, it is good.
Stayed 7 nights in Jan 2024

2/10 Terrible

Rachel

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property looks a lot nicer in the photos than in person. The hotel room felt very large with awkward furniture, and the way the future was set up, it looked like a porno could have been filmed there. Was not thrilled about my stay. There were also tons of bugs in the room that both my friend and I saw in the bathroom, on the bed, and in the living area.
Stayed 1 night in Jan 2024

6/10 Okay

alessandro

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing worth mentioning at this hotel

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches. Look, I know it’s an affordable hotel. And the free breakfast buffet is quite a sweet deal. I would have gladly accepted a dingy motel situation had it not been for me having to kill roaches (YOUNG ones, which means the nest is nearby) every night. After I awoke the next morning (originally I booked out two weeks) and had to kill more roaches, I told the facility and they moved me to another room. Which had MORE ROACHES. I finally called Expedia to push to get a refund for the rest of my stay here because I had to move to another place. Could not stand the roach situation any longer. This hotel doesn’t usually do refunds either, and getting Expedia on call with their admin was not easy (had to be on a call for two hours while out and about on my international trip, waiting for Expedia, their translator, and the hotel admin talked it out. If you’re someone who can handle the grime, go for it. But the quality is reflected in the price (and at this rate you can frankly go for a hostel). Buyer beware.
Stayed 13 nights in Nov 2023

6/10 Okay

Sarunas

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Big bed and comfort ok.but no windows and thats the problem, when you enter the room smells of old, maybe of food... Hotel rooms only located on the 6th and 7th floors only. So the public stairs from 1st - till 7th are untidy... It is not a real hotel , although rooms are steal door, larger room and big toilet shower and a bath tub. Free wifi and free breakfast on the 2nd floor canteen. Good location and 711 store is just around the corner. I give a score of 2.5/5
Stayed 3 nights in Aug 2023

8/10 Good

Ma Veronica

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Apr 2023

2/10 Terrible

Jenny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could only stay one night, checked out earlier. The smell of smoke gave me a headache.
Stayed 4 nights in Apr 2023

4/10 Poor

Maricel

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
During our stay the first night the AC is under maintenance, weak wifi in our area and dirty.
Stayed 3 nights in Apr 2023

10/10 Excellent

jonna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
太可怕了。 宣傳的照片一定是十年前的，而且是十年的大量使用。 牆壁正在剝落。 淋浴噴頭從牆上掉下來，垂在淋浴間裡。 浴缸裡到處都是燒傷。 馬桶壞了，漏水，整個浴室都散發著尿液和糞便的臭味。 椅子上有香煙燙過的痕跡，而且浸透了我猜想是汗水和身體油脂的東西，摸起來很髒。 只是在地板上走動，我的襪子就沾滿了黑色粘稠的污物。 酒店按小時出租房間（我通過 hotels.com 預訂時不知道這一點），所以你可以想像床單很噁心。 染色，撕裂，充滿了長毛。 最糟糕的是老鼠！ 每晚大約晚上 11 點至凌晨 5 點，老鼠會在牆壁和天花板上爬行！ 就在你的頭邊，發出如此大的噪音以至於無法入睡。 如果可以的話，請不要留在這裡。 --------------- Horrendous. The photos advertised must be a decade old, and it was a decade of HEAVY use. The walls are peeling. The shower head was broken off the wall and hanging down into the shower. The bathtub had burns everywhere in it. The toilet was broken and leaking making the whole bathroom reek of urine and feces. The chairs had cigarette burns in them and were soaked in what I assume is sweat and body oil, filthy to touch. Simply walking on the floor left my socks coated in black and sticky filth. The hotel rents the rooms hourly (something I didn't know when I booked through hotels.com), so you can imagine the sheets are disgusting. Stained, ripped, filled with long hairs. Worst of all is the RATS! Rats crawl in the walls and ceilings from approximately 11pm - 5am EVERY NIGHT! Right by your head, making so much noise it is impossible to sleep. Please do not stay here if you can help it.
Stayed 4 nights in Mar 2023

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Room is ok bed is ok big but food is not good
Stayed 5 nights in Mar 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This perfect place to do drugs and or screw cheap prostitutes(any self respecting hoe would leave when they hear the rats run through the ceiling or clumps of hair in the hotel room).
Stayed 5 nights in Mar 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Aug 2020
Response from 良 on 2020/10/8
謝謝您的意見回覆^^

10/10 Excellent

LI SUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel in downtown Sanchong
Convenient hotel in bustling downtown Sanchong 10mn by walk from Taipei Bridge metro station. Near the hotel, there are two bus stops with buses going to central Taipei (can be faster than the metro) and other cities like Banqiao, Bali or Danshui (Tamsui). Spacious room with nice shower facilities (unfortunately, the shower is not separated so the bathroom gets wet with splashing water). Decent buffet breakfast.
Stayed 2 nights in Jun 2020

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Not even "Just okay" ...
Customer service was ok at first. Upon checking in the front desk person spoke ok English and was able to satisfy our needs. Upon arriving at our room it was nothing like what was represented on the Hotels website. I had booked a room with a queen size bed. What I got was two twin beds haphazardly shoved together with no mattress pad to disguise the ridge between. Very uncomfortable to put it mildly! In addition, they used two overlapping sets of twin comforters rather than a queen or king; this made it very hard for my fiance and I to cuddle. The shower was typical for Asia, conjoined with the whole of the bathroom; however, the floor would not drain and so after a shower the bathroom would be flooded for several hours. When we informed the front desk nothing was done. In part, this was because no one after our initial check in could speak any functional English. The hotel offered free breakfast, but never provided any breakfast foods. The entire menu at the buffet was weird lunch and dinner foods and the fruit juice provided was nothing more than diluted Kool-aid. I love my visit to Taiwan, but will not be recommending the Walker Hotel.
Stayed 6 nights in Nov 2019

8/10 Good

Krystal Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
We enjoyed our accommodation at walker hotel. The rooms are very spacious and well-arranged. Also the location is very convenient to malls, resto and night market! 😬
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t choose to this hotel!
Rure and extremely bad service and bad experience The price extremely not worth it.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Lots to nitpick but generally a more than decent place to stay. About 10 mins walk from Taipei Bridge station. The only major concern is definitely the security of the place. The way the building's designed anyone can come up to the rooms (7th and 8th floors) without any check. There's also a love hotel on the 5th floor which can comes off as shady on a whole. There was a blackout/power shutdown on the entire level once and wished that the staff could be more proactive.
Stayed 6 nights in Aug 2019

6/10 Okay

Brian

The hotel was very basic: bed, bathroom, towels. You get why you pay for. Bed was plastic feeling and got very hot/sweaty. There are no drawers to put away things, so you are living out of the suitcase. It was clean inside the hotel rooms, but not the hallways. Not to say it was all bad, again you get what you pay for and you can’t really beat the price for a place to stay in this part of Taipei. If you are on a tight budget this hotel will be fine.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options are nice. No windows but fine for travellers. Staff nice to grant our requests
Stayed 4 nights in Jul 2019
Response from WANG on 2019/7/25
非常感謝您寶貴的意見

8/10 Good

YangQi, Budapest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room, great bed, powerful shower, good self service breakfast
Stayed 11 nights in Jun 2019
Response from 555 on 2019/7/25
非常感謝您喜歡我們飯店,希望下次還有機會為您服務

8/10 Good

antoinette

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was great but it was quite strange staying in a half done hotel and it was quite noisy with the other guests you could hear everything going on next door which felt a bit awkward bumping into them the next day
Stayed 2 nights in Jun 2019
Response from c on 2019/6/25
Mr. and Miss, I am very sorry for your troubles. We will make improvements one after another. Thank you for letting us know about this.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
IT'S BEEN A NIGHTMARE BUT I SURVIVED
To sum up my stay: pros: 1. There's cigarette smell all over the place. While I reached out to the front desk about this they only offered to spray some odor eliminator all over the room for me, which only lasted for a few hours. 2. The entire building was shared by a restaurant, an arcade-like area, and another hotel -- you can imagine all the random people coming in or hanging out nearby. I don't feel safe near or inside the hotel; also the elevator is open to the outside so basically ANYONE can get in the building. 3. The furniture, interior, and facility is old and outdated. 4. There is only one Taipei metro station nearby and the location is a bit outside of the city. 5. Even though they offer free breakfast, I decided to eat elsewhere after the first morning because the dining room smells like sewer and the food taste like food waste. 6. The bed is put together with two separate mattresses so if you lay in the middle you can feel discomfort at where the mattresses joined. I'd rather have a smaller bed than this. Definitely a terrible design. 7. There is no divider between the shower and the rest of the bathroom -- having the entire bathroom to stay wet after a shower is very annoying. 8. Bad soundproofing. 9. The place needs a deep cleaning; I could see yellow stain buildup near the bottom of the bathroom wall -- very disgusting. cons: 1. It's right next to a 7-11. 2. The Taipei metro is within walking distance. 3. Spacious room and huge bed.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the room was so spacious and nice. I preferred more western breakfast options.
Stayed 5 nights in May 2019
Response from 櫃台 on 2019/5/13
Thank you, welcome to have another chance to stay at our hotel again.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's across the river in New Taipei City with good MRT access... Worn down building with big clean modern rooms... Breakfast is quite good... Good value hotel for the price... Basic English at the front desk...
Stayed 4 nights in Apr 2019
Response from 櫃台 on 2019/5/11
Thank you, welcome to visit our hotel again next time. Your valuable opinions are the driving force for our progress.

8/10 Good

BONNIE

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Room is very huge RESTROOM is ok Ciiggarite smell is present carpet at the hallway is dirty limited western breakfast friendly staff signage going to the frontdesk is not present signagr going to the other elevator is not present
Stayed 1 night in Feb 2019
Response from WK on 2019/3/10
Thank you very much for staying at this hotel. For the part of the carpet, the hotel has been in contact with the manufacturer. Thank you for letting us know. We will strengthen the VIP part and thank you.

10/10 Excellent

cha, Ph

Liked: Cleanliness, room comfort
Clean and nice hotel
The hotel is easy to locate, friendly staff, near to convenient stores and bus stop. Walking distance to metro taipei station. Easy check in and check out. Its just that the lobby or corridor going to our room is not lighted well. Breakfast served was good and lots of variety.
Stayed 2 nights in May 2018

6/10 Okay

Jo-Anne, Singapore

Disliked: Staff & service, property conditions & facilities
Functional
A bit far from the MRT; walking with our suitcases took about 15 minutes, especially as some of the roads were chaotic and narrow. Room and bathroom were clean enough but very basic. No windows. Air conditioning a bit too cold. Beds were comfortable though and everything was in working condition. Breakfast options were mostly Asian style, plenty of cooked hot foods like rice, noodles, porridge, vegetables and meats. However the Western option was incredibly dismal and the coffee and juices were awful. Staff were friendly and polite enough, BUT they had a problem getting housekeeping to clean our room on time. We requested housekeeping at 7+am in the morning before our daytrip and when we returned at 8pm in dire need of a hot shower and clean sheets, our room was not made. We were not happy about that. No problems with check in and check out.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Maribeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

6/10 Okay

Jessie, Singapore

Liked: Cleanliness, staff & service, room comfort
Nice hotel
My personal opinion: Felt that the hotel is situated inside an abandon building. The hotel lobby is at Ground floor, restaurant at 2nd floor, rooms at 6th and 7th floor. There is no security to each floor; anyone can access the lift. The room space is huge but the bed sheets are slightly dirty. Breakfast starts at 6.30 am and it is advisable to take breakfast before 7.30 am as the foods are non refillable.

8/10 Good

Tove

Liked: Cleanliness, staff & service, room comfort
Convenient and clean hotel
The hotel is ok with clean and nice rooms. Easy to get to the bus stop/train and with plenty of good restaurants nearby.

10/10 Excellent

Wisarut, Bangkok, Thailand

Liked: Cleanliness, staff & service, room comfort
Affordable, but little far from MRT
Everything was great. We love breakfast. They provide lots of chinese food. It was a bit noisy when someone passed our room. Furniture looked old, but fine with this price.

10/10 Excellent

Trina, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transportation
convenient to everything trasportation, restaurants and nearby night market. Good Value with breakfast that is good to start the day, though not a lot of varieties.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Room with attached big bathroom is clean.
I booked for ten days stay. After the sixth day, they forgot to clean the room. On the seventh day morning informed the front desk to get my room clean. They again forgot to clean the room. On the eighth day reminded them again. So only two days the room was not cleaned and top up with bottled water. Overall, friendly and helpful staff when you required information. Breakfast are the usual bread,butter,jam and peanut butter, coffee or tea. Rest are typical Chinese breakfast. I only had three breakfast there, the balance of my stay, I ate out. Only four hangers on the wall. No writing or laptop table, only a small plastic children table. Bed is comfortable.

10/10 Excellent

YEO, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back soon. Relaxable stay.
Comfort big room to stay with. A huge round bath tub. Spacious. Excellent service.

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
口コミを見て色々不安でしたがとても中は綺麗でした！全然虫もおらず、快適に過ごせました。お水もあります。1階でチェックインしてカードキーを貰います。エレベーターに乗った際にそのカードキーをタッチするところがあるので、タッチすると宿泊施設のある6.7階のボタンが反応するようになります。最初分からなくて一瞬困ったので、ぜひこのクチコミを見て困る人が少しでも少なくなればと思います。 快適でした。
Stayed 1 night in Apr 2024

8/10 Good

Kwok Ho

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

8/10 Good

Keiko

Liked: Staff & service, amenities, property conditions & facilities
ゴキブリみたいな虫が何匹かいた。 南国だからしかたない。
Stayed 3 nights in Apr 2024

8/10 Good

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

?????

Liked: Staff & service, property conditions & facilities
ใกล้ร้านอาหารใกล้7-11
Stayed 4 nights in Mar 2024

6/10 Okay

TOWA

Stayed 3 nights in Mar 2024

6/10 Okay

AKITOSHI

Disliked: Amenities, property conditions & facilities
床や壁、便器など設備が一部破損していた。
Stayed 1 night in Mar 2024

10/10 Excellent

YUTA

Liked: Staff & service, amenities, property conditions & facilities
汚いという口コミが多いが、確かに綺麗ではなかった。私はあまりそういうのが気にならないから大丈夫だった。また、タバコ臭いという口コミも多いが、運が良かったのか、自分の部屋は全くタバコ臭くなかった。
Stayed 4 nights in Mar 2024

4/10 Poor

Takahito

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋が清潔ではない。部屋に小さなゴキブリがいた。
Stayed 1 night in Feb 2024

6/10 Okay

Sai Yu

Stayed 4 nights in Feb 2024

8/10 Good

WAI FONG

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住了5晚都好好，但係到了洗澡時間熱水不夠，要等晚一點洗澡才可夠用熱水，希望改善！
Stayed 5 nights in Feb 2024