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Reviews of Taipei Garden Hotel

4.5 out of 5
Taipei Garden Hotel
No.1, Sec.2, Zhonghua Road, Zhongzheng District, Taipei

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 1005 reviews" "
Rating 8 - Good. 406 out of 1005 reviews" "
Rating 6 - Okay. 77 out of 1005 reviews" "
Rating 4 - Poor. 25 out of 1005 reviews" "
Rating 2 - Terrible. 12 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service team
Stayed 3 nights in Apr 2024
Response from Reception on 2024/5/6
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Tsui-Chuan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very nice and eager to help you
Stayed 3 nights in Apr 2024
Response from RECEPTION on 2024/4/21
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities
That is a nice hotel in the area.
Stayed 3 nights in Apr 2024
Response from RECEPTION on 2024/4/21
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AI controlled room appliances, best breakfast, best shower with a hot tub, Close to the greenline subway, Walking distance to shopping areas and the botanic garden.
Stayed 2 nights in Apr 2024
Response from RECEPTION on 2024/4/16
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

8/10 Good

Miriana

Traveled with family
Liked: Cleanliness, staff & service
The property was very clean, however a little far from the activities of the city. Over all not bad
Stayed 3 nights in Mar 2024
Response from Reception on 2024/4/4
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

4/10 Poor

Darren

Stayed 1 night in Mar 2024

10/10 Excellent

Miriam

Traveled with family
Liked: Property conditions & facilities
We chose it for ease of getting to the Nanjichang night market. Not the touristy one. One friend in Teipei had never been there cause it only bus service, not metro. Easy transport service to various spots. Great breakfast. Very comfortable room with a soaking tub in the shower!
Stayed 3 nights in Mar 2024
Response from Reception on 2024/3/22
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

8/10 Good

Tsz Chiu

Traveled with family
Room was spacious, staff were very helpful, we joined the free tour and we really liked it
Stayed 3 nights in Mar 2024
Response from Reception on 2024/3/22
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room design for this hotel, hardwood floor(not carpet, I hate carpet floor) separate shower and toilet room. I also enjoy the breakfast there during my stay, so many selections available and pretty tasty as well. Definitely recommend for other friends.
Stayed 2 nights in Mar 2024
Response from Reception on 2024/3/22
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

MiMi

Stayed 5 nights in Dec 2023

10/10 Excellent

Piyun

Stayed 3 nights in Nov 2023

4/10 Poor

Kendrick

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

10/10 Excellent

Sally, fresh meadows

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs and services
Stayed 2 nights in Nov 2023

10/10 Excellent

Brian

Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location good Steak house set lunch is good
Stayed 8 nights in Oct 2023

10/10 Excellent

NGAI WONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023
Response from . on 2023/10/14
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Jeong Ju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from . on 2023/10/14
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Peter

Stayed 7 nights in Sep 2023
Response from . on 2023/10/14
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Peiyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Taipei Garden Hotel for 9 nights. The location is very convenient and the hotel is in a walkable distance to subway station. There are many restaurants, convenient stores and supermarket. My room is on 15 Ty floor and has a great view. I rank the hotel as a 4.5 star and I do recommend it if you want to stay close to an area where local lives.
Stayed 7 nights in Sep 2023
Response from . on 2023/9/16
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Reynaldo, Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping did not excellent job cleaning the room
Stayed 3 nights in Sep 2023
Response from . on 2023/9/16
Dear valued guest, Thank you very much for spending your valuable time and giving us review about our hotel.First of all, we are deeply sorry for the inconvenience you had experienced while staying in our hotel. The issues you mentioned have been reported to the relevant departments for future improvement and we will do our best to correct the problem as soon as possible.We will continue to work for improve better service quality and we look forward to the pleasure of welcoming you back to the hotel again for another pleasant stay.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to train or bus. walkable to night market and major food and shopping area.
Stayed 4 nights in Sep 2023
Response from . on 2023/9/16
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Mingxia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Baoming

Liked: Cleanliness, staff & service
very clean and safe. only thing is no laundry room.
Stayed 3 nights in Aug 2023
Response from . on 2023/8/29
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

CHUN TO VICTOR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel with 24 hrs supermarket cross the road is a bonus!
Stayed 1 night in Aug 2023
Response from . on 2023/8/29
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Karmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the rooms are renovated despite the old exterior of the building.
Stayed 4 nights in Jul 2023
Response from . on 2023/8/6
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

8/10 Good

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2023
Response from . on 2023/7/12
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location without being too expensive. The bus is just outside. One stop away from the subway.
Stayed 1 night in Jul 2023
Response from . on 2023/7/12
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Rui Cheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, pleasant stay. Convenient location with accessible transportation. Walking distance to Ximending.
Stayed 5 nights in Jun 2023
Response from . on 2023/7/5
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Kylie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get MRT and walking distance to Ximen station is a plus. Room is not too big for family of 4 but have everything we need, well maintained room and nice staffs.
Stayed 1 night in Jun 2023
Response from . on 2023/7/5
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

4/10 Poor

Minghua

Disliked: Cleanliness
Stayed 2 nights in Jun 2023
Response from . on 2023/6/23
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast is good...
In general, the hotel stay was comfortable for my family of 4. Breakfast is good. Location is relatively ok. Walking distance to MTR station.
Stayed 1 night in Jun 2023
Response from . on 2023/6/23
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

8/10 Good

shangguan

Liked: Cleanliness, staff & service, property conditions & facilities
easy to access and convenient around area....
Stayed 2 nights in Jun 2023
Response from . on 2023/6/18
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Verified traveler

Traveled with family
Stayed 4 nights in May 2023
Response from . on 2023/5/22
親愛的貴賓您好:十分感謝您抽出寶貴的時間與我們分享您寶貴的意見及回饋!得知您在住宿期間對於飯店感到滿意，我們都感到相當開心。我們會繼續努力提升服務品質並衷心期待未來能再次為您服務。

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from a train stop. Hotel was very clean and room was very spacious.
Stayed 3 nights in Apr 2023
Response from . on 2023/5/17
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

KOK SIONG

Stayed 1 night in May 2023
Response from . on 2023/6/4
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Xing Cun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just 2-3 bus stops away from Ximending, super convenient and is centrally located. The entire hotel was super homely and elegant, even the lift itself gave a different vibe. Amenities were great! Definitely will choose this hotel again when back in Taipei.
Stayed 4 nights in May 2023
Response from . on 2023/5/17
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Kana, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The triple room was quite spacious compare to other standard triple room. Clean room, modern interior. Loved spacious bathroom with separate tub. Front lady was very helpful. The view from gym was quite nice. There’s 24h Carrefour nearby, which was very convenient. (You have to across huge intersections though) it’s not in front of the station but not too far. Breakfast, you may feel bit pricey but it is decent. It was a great stay, I would love to stay again.
Stayed 3 nights in May 2023
Response from . on 2023/5/9
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located near an MRT stop and there is plenty that can be reached in walking distance. The room was spacious and included nice amenities including tea, coffee, fresh fruit, water and great toiletries.
Stayed 7 nights in Apr 2023
Response from . on 2023/5/9
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Chui Wa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 7 nights in Apr 2023
Response from . on 2023/5/6
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

8/10 Good

Sylvester, Burnaby

Stayed 2 nights in Apr 2023
Response from . on 2023/5/13
親愛的貴賓您好:十分感謝您抽出寶貴的時間與我們分享您寶貴的意見及回饋!得知您在住宿期間對於飯店感到滿意，我們都感到相當開心。我們會繼續努力提升服務品質並衷心期待未來能再次為您服務。

4/10 Poor

AH MUAY

Stayed 9 nights in Apr 2023
Response from . on 2023/5/7
Dear valued guest, Thank you very much for spending your valuable time and giving us review about our hotel.First of all, we are deeply sorry for the inconvenience you had experienced while staying in our hotel. The issues you mentioned have been reported to the relevant departments for future improvement and we will do our best to correct the problem as soon as possible.We will continue to work for improve better service quality and we look forward to the pleasure of welcoming you back to the hotel again for another pleasant stay.

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. It is a walkable distance to Ximending and the Liberty Square Arch. It offers unlimited snacks (you can go pick in the store nearby) which was fun for the kids. The staff was extremely helpful. The gym is a bit dated but adequate.
Stayed 5 nights in Mar 2023
Response from . on 2023/4/10
Dear valued guest, Thank you very much for spending your valuable time and giving us review about our hotel.First of all, we are deeply sorry for the inconvenience you had experienced while staying in our hotel. The issues you mentioned have been reported to the relevant departments for future improvement and we will do our best to correct the problem as soon as possible.We will continue to work for improve better service quality and we look forward to the pleasure of welcoming you back to the hotel again for another pleasant stay.

10/10 Excellent

Fenella

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent comfortable base in Taipei, with easy transport links, decent breakfast and helpful staff. Our room on the 13th floor had great views over the city and a lovely bathroom - an ideal peaceful retreat after busy days exploring.
Stayed 4 nights in Mar 2023
Response from . on 2023/3/28
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

4/10 Poor

PHEE

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Satisfactory hotel in Zhongzhen district
Location is average. Nearest metro line is about 5 to 7 mins walk. Walking distance to the ximen night market is a plus. Cleanest in room but saw an insect in the breakfast area. Breakfast selection is ok. Service personnel are polite. Also the free snacks and coffee machine in room are a plus point.
Stayed 5 nights in Jan 2023
Response from . on 2023/3/4
Dear valued guest, Thank you very much for spending your valuable time and giving us review about our hotel.First of all, we are deeply sorry for the inconvenience you had experienced while staying in our hotel. The issues you mentioned have been reported to the relevant departments for future improvement and we will do our best to correct the problem as soon as possible.We will continue to work for improve better service quality and we look forward to the pleasure of welcoming you back to the hotel again for another pleasant stay

8/10 Good

Mei Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a clean room, but some areas had a layer of dust settled on. It is a stone’s throw away from Xiaonanmen station, and about a 10 minute stroll to Ximending.
Response from Guest Relationship Department on 2023/1/8
Dear valued guest, Thank you very much for spending your valuable time and giving us review about our hotel.First of all, we are deeply sorry for the inconvenience you had experienced while staying in our hotel. The issues you mentioned have been reported to the relevant departments for future improvement and we will do our best to correct the problem as soon as possible.We will continue to work for improve better service quality and we look forward to the pleasure of welcoming you back to the hotel again for another pleasant stay.

8/10 Good

Christopher Navarajan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and well designed. Staff were polite and helpful. Hotel was located near a vibrant shopping area.
Response from Guest Relationship Department on 2022/12/21
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Hsiao Ying

Response from . on 2023/3/14
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a family of four, this was a great little spot. Walkable to an underground mall with a temple and easy access to transportation. The breakfast buffet was perfect.
Stayed 1 night in Oct 2022
Response from Guest Relationship Department on 2022/10/31
Dear valued guest, We sincerely thank you for taking time of your valuable time to giving us a good review about our hotel, We are very pleased to read that you were satisfied to stay in our hotel.We will continue to do our best to keep this service quality and we sincerely hope to see you soon the near future.

8/10 Good

K S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Guest Relations Dept. on 2021/3/30
親愛的貴賓您好: 十分感謝您抽出寶貴的時間與我們分享您寶貴的意見及回饋!得知您在住宿期間對於飯店感到滿意，我們都感到相當開心。 我們會繼續努力提升服務品質並衷心期待未來能再次為您服務。