Deluxe Room (Double) | Down comforters, in-room safe, laptop workspace, soundproofing

Reviews of Sonnien Hotel

3 out of 5
Sonnien Hotel
No.8, Sec.3, Ren Ai Rd., Taipei

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 301 reviews" "
Rating 8 - Good. 131 out of 301 reviews" "
Rating 6 - Okay. 19 out of 301 reviews" "
Rating 4 - Poor. 2 out of 301 reviews" "
Rating 2 - Terrible. 1 out of 301 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chenghsing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & Convenient.
Stayed 8 nights in Apr 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve had a good stay at Sonnien hotel. The only downside is the speed of internet is too slow. We love the friendly staff and convenience of the location.
Stayed 5 nights in Dec 2023

10/10 Excellent

Trae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Breakfast was great.
Stayed 6 nights in Nov 2023

4/10 Poor

TASADDUQ

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

man lei

Traveled with group
Liked: Cleanliness, property conditions & facilities
Spacious room and clean
Stayed 3 nights in Oct 2023

8/10 Good

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities
Good and friendly staff.
Stayed 5 nights in Oct 2023

6/10 Okay

Hank

Traveled with family
The room is not ready at 17:00.
Stayed 1 night in Aug 2023

10/10 Excellent

Takesato

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, the rooms were spacious, and we were well rested for my short stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Eric

Stayed 4 nights in Jun 2023

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t really have a chance to enjoy the property. I came in after midnight and left at by 8 in the morning. The staff that greeted at midnight was warm and pleasant. The room was great.
Stayed 1 night in Jun 2023

8/10 Good

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, good breakfast buffet, great staff. Only issue on my 3rd stay during my month in taipei is the 10th flr room had some low machine noise during the entire night. Front desk lady thought it may be the hvac equipment on the roof. Best to get a room below the 9th floor.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price. Large room, good breakfast buffet, quiet part of Daan district, not too far from the busier areas. If they had a microwave in the room, i’d book it for longer stays
Stayed 2 nights in May 2023

10/10 Excellent

Agnes

Stayed 1 night in May 2023

8/10 Good

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Rooms are good sized, neighborhood is quiet, hotel is in good condition, breakfast is good. Only issues are (1) bit of a way from the major shopping/dining areas, (2) lack of amenities (no gym, no meeting room or business lounge). However, good value for the price.
Stayed 2 nights in May 2023

6/10 Okay

Michael

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms are large and clean. Neighborhood is quiet but a bit away from shopping and nightlife. Hotel seems understaffed—-maid did not clean our room. Front desk staff gave us clean towels and took away garbage and he was only person on duty at the time (9pm). But price of hotel is reasonable
Stayed 2 nights in May 2023

10/10 Excellent

Chenghsing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & convenient.
Stayed 5 nights in Apr 2023

10/10 Excellent

Chenghsing

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff & location
Stayed 3 nights in Mar 2023
Response from Sonnien Hote on 2023/3/31
Dear guestThank you for your feedback of Sonnien Hotel.We have received all your suggestions. We will continue to improve and hope to have the opportunity to serve you again soon. Thank you!

6/10 Okay

YINGHSIN

Stayed 3 nights in Nov 2022
Response from 松哖酒店 on 2022/12/20
親愛的貴賓您好感謝您對松哖酒店的評分,我們會不斷力求改進,希望未來有機會能很快再為您服務,謝謝!

10/10 Excellent

Tsung-chi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from 訂房組 on 2021/8/23
親愛的貴賓您好,非常感謝您對松哖酒店的肯定,希望未來有機會能很快再為您服務,謝謝!

10/10 Excellent

Dolly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from 松哖酒店訂房組 on 2020/12/14
親愛的貴賓您好,感謝您的入住與評價。

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Refund
I booked a superior room but chose a standard room and they didn't compensate me for the difference.
Stayed 1 night in Feb 2020

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean room, friendly and helpful staffs, good free breakfast.
Stayed 11 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the air conditioning system were less noisy....
Stayed 2 nights in Sep 2019

10/10 Excellent

anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business trip hotel
My stay was great. Comfortable bed, clean environment and friendly staff.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very attentive. Nice breakfast buffet too.
Stayed 2 nights in Sep 2019

8/10 Good

Ellen Ai Lane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
generelly good price for the quality
the room size and location are good; service are good, but the pillows are too soft for me and there is odor in both rooms we check in with friend, one of which are cigarette smell, the other one are just unpleasant smell;
Stayed 2 nights in Aug 2019

10/10 Excellent

Wing Kay Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was great except there was a noise all night from somewhere outside the room, somewhat similar to busy tone on the phone or a truck backward-moving alarm. The sound's vibration resonated with the bed, making it hard to sleep at night.
Stayed 2 nights in Apr 2019

8/10 Good

Mok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great stay as always. Still my preferred hotel in Taipei for future visits
Stayed 2 nights in Mar 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

BP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Location is best. Only the the amenities of the hotel is very old and unclean.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wonderful staffs, comfortable bed and pillows.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas at Sonnien
Hotel and service is great! Breakfast is just ok, the hotel should improve on this. Overall stay is wonderful!
Stayed 1 night in Jan 2019
Response from sonnien hotel on 2019/1/19
Thanks for staying with us. We appreciate your feedback! :)

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonnien bedroom
We enjoyed our stay! I just find the bedroom small relative to it’s bathroom but I love the shower! Breakfast is just alright, should improve on this. Overall stay is fantastic though, service is great!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good stay, hope the hotel serves dinner . Good good good
Stayed 3 nights in Dec 2018
Response from sonnien hotel on 2019/1/19
Thanks for staying with us. now we are prepareing restaurant We appreciate your feedback! :)

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located near Yong Kang area. Very clean and spacious rooms.
Stayed 2 nights in Nov 2018

8/10 Good

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home close to home
Visiting family in Taipei and needed a hotel last-minute for me within walking distance from the hotel. This place was one block away and right next to a police station so I feel extremely safe by myself. The clerks were polite and friendly and everything in the hotel is clean and functional. The place doesn't have a whole lot of character but if you need a clean, quiet and comfortable place to stay this is just perfect.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility
This new facility offers comfortable and spacious rooms. breakfast is very good too
Stayed 6 nights in May 2018

10/10 Excellent

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something wrong with the air condition
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Lai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
overall ok but super inflexible.
front desk is manned by deadwood who are inflexible, e.g. we wanted to have a quick bite at the small breakfast area 10 mins before breakfast start time (7am) bec of early flight and rush to airport, most food is ready on the breakfast trays but manager said rule says only 7am sharp can start breakfast.

10/10 Excellent

Maybelline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient!
I stayed twice in this hotel and was surprised to be given a smaller room this time. My first stay was booked directly with the hotel which could have been the reason. Nevertheless, the room was comfortable with the necessary amenities.
Response from General Manager on 2016/12/16
Dear Valued Guest, Our team was delighted to receive your comment. We strive to maintain customer service as our number one priority. Your feedback is very important to us as we continue to implement measures in order to exceed our guest’s expectations. We appreciate the time you allotted to providing us with your insights. It will be our pleasure to serve you again soon. Best Wishes, Sonnien Hotel Managament

10/10 Excellent

Mei-Shin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On a tree-lined boulevard, easy access to subway stops.
Response from General Manager on 2016/12/16
Dear Valued Guest, Our team was delighted to receive your comment. We appreciate the time you allotted to providing us with your insights. It will be our pleasure to serve you again soon. Best Wishes, Sonnien Hotel Managament