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Reviews of Golden Hotspring Hotel

3.5 out of 5
Golden Hotspring Hotel
No.240, Guangming Rd., Beitou Dist., Taipei

Reviews

8.4

Very Good

Rating 10 - Excellent. 62 out of 150 reviews" "
Rating 8 - Good. 62 out of 150 reviews" "
Rating 6 - Okay. 16 out of 150 reviews" "
Rating 4 - Poor. 5 out of 150 reviews" "
Rating 2 - Terrible. 5 out of 150 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rebeca

Stayed 3 nights in May 2023

10/10 Excellent

Anunt, Malaysia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minutes walk from xinbeitou train station. The downside is when its a rainy day because they don’t have fetch services. The room is very spacious. It’s very suitable for the couple and for honeymoon place.The onsen is big enough for 4person. The complimentary for breakfast was amazing too. There have many choice for you such as soup, porridge, dim sum, cereal, dessert, yogurt, coffee and so on. The breakfast start from 7am-10am. Overall we are very satisfied with the room and their service.
Stayed 1 night in May 2019

6/10 Okay

Jung-hsun

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a hot spring king room with garden view. The room actually looked better than the picture provided online. (First time ever!) Me and my bf both were satisfied to the max with our stay. The complimentary breakfast was amazing too, with so many yummy choices. (Dimsum, porridge, soup, stir fried, cereal, fruits, desserts, coffee/tea...) The staffs were so attentive with 100% service. Everyone bow with greeting when encountered. We will definitely come back to this hotel again the next time we visit Beitou. Thank you for your services.
Stayed 1 night in May 2019

8/10 Good

Kim Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Golden Hotspring Hotel
The location is excellent with 5-8 minutes walking distance from MRT. The staffs are nice and the room is clean.
Stayed 1 night in Dec 2018

2/10 Terrible

HS, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
It was definitely not stated clearly up-front during booking, but the check in time was 11PM. I urge either the hotel or Expedia to look into making this much more clearly stated up-front. I had to top up and extra TWD1000 there to check in at 3pm. The room cleanliness and condition was also terrible. The safe was not working,the room door knob was jammed, there was still a half drank water bottle on the dresser table and the room was dusty.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Late check-in. Garden view not worth the price.
Check your check-in time, mine was 2300, not 1100. My fault for overlooking, I paid extra US$50 to get in at 2pm. Big mistake. I found that other places offer normal check-in hours just for $7 more. Garden view is short of expectation, tall buildings around your window. The bedsheet has some smoke smell. Only two small sleep pillows for a queen bed. The breakfast is very good though. The spring water tub is big enough to stretch your legs. If I could choose again, I would have chosen a cheaper hotel near MTR. Walking from xinbeitou MTR(~8min walk on cobbled stone sidewalk, difficult to pull your luggage) should use opposite sidewalk, then cross the road. Sidewalk on the hotel side discontinues in the middle.
Stayed 1 night in Jun 2018

8/10 Good

TiNgTiNg, SG

Disliked: Cleanliness
Personal hotspring hotel room
first time having your own hotspring in the room~ you get to soak in it whenever you wish to~ however the cleanliness of the room is not that good~ ants on the sofa and pillow cover is dusty and old
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Private place for hotspring. Clear instructions, many kinds toileteries for customers to use, clean spaces. A pleasant experience
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Too late for check-in
Nice hot spring but very late at 11pm night for check in. Staff is good.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant in room hot spring
A short few minutes walk to the brilliant hotel. Room is very spacious. It would be better if the toilet is near the washroom.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Average outside, amazing decoration inside
Double check your reservation for check in time. Ours were 11pm check in - that is right. They rent out the room during the day. So I paid extra to get the room at 6pm. Otherwise - great place
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Music outside room too noisy
Breakfast was simple.
Stayed 1 night in Nov 2017

10/10 Excellent

Hoi Fai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and friendly staff, room are very clean and have a lot of shops nearby.
Stayed 2 nights in Jul 2023

8/10 Good

Chuan-Yi

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工態度良好及熱心幫助，房間狀況整潔，溫泉浴缸大，可兩日同時浸浴 唯早餐可選的款式較少，房內消耗性備品未用完便在整理房間時丟棄，有點浪費 不過整體來說體驗不俗，已在自己飯店的入住名單內，下次有機會會優先考慮
Stayed 3 nights in Jun 2023

8/10 Good

Shirley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

GhiaHao

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Chien I

Stayed 1 night in Nov 2022

10/10 Excellent

CHIA-YUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Ya-Ting

Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

SAKIKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉キレイだった。
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

kuang chih

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒很推薦
很棒的很推薦
Stayed 1 night in Oct 2020

8/10 Good

YALUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Ana

Traveled with group
Liked: Staff & service
Disliked: Room comfort
煙味超級重
我有挑選無菸房~也有備註容易過敏~對煙味敏感~ 結果ㄧ進去房間~煙味非常非常非常重(連對煙味不敏感的友人都能聞到)~我快要不能呼吸~於是打開冷氣~開到最強~沒想到冷氣越強煙味越重...看來中央空調管線裡面整個都是煙味~可能許久沒有清理了~整個晚上呼吸困難~需要開門開窗睡覺...而且景觀部分與照片不符...是被遮住的...照片裡面可以清晰看到整個穿外景象...實際上不是這樣...如果沒有煙味~房間應該算是很大很舒適~服務人員態度也非常良好..
Stayed 1 night in Jul 2020

10/10 Excellent

Copld

Liked: Cleanliness, staff & service, property conditions & facilities
Pppppppppppp
Stayed 1 night in Mar 2020

10/10 Excellent

Chiou-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦
還不錯，舒適且愉快，溫泉也很不錯！
Stayed 1 night in Feb 2020

8/10 Good

YI CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
對於hotels.com太失望，網路上住宿時間沒說清楚，到現場才知道是晚上11:00！ 建議爾後直接寫在首頁，避免誤會。
Stayed 1 night in Feb 2020

8/10 Good

PO CHEN

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

pao yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Staff & service
我是到台北五天遊，臨時訂這溫泉酒店一晚，因為以為6點入住，3點幾到了洒店，己給職員看護照，但職員沒有查看記錄，只是把行李放在一邊，叫我們18:00回來Check-in，所以我在附近行吓食吓野等到18:00再回酒店才知道要23:00才可以入住，如果職員早時查看我的訂房記錄，我就不用白費時間等。 還有22:45我們再次回到酒店取房間，職員看護照又話沒有記錄，又話要我出示網上訂購記錄，好似要拖延時間， 最後找到紀錄了，又話差5分鐘才到23:00，我坐在大堂前面等他通知取房間，在櫃檯大堂是很細小地方，所以一直都面對着職員，可是到了23:05我再問有房未，另外一位職員竟然又要看我的護照，才有房間給我入住。 取了房間，第一件事就係放水浸溫泉喇， 我兒子去了一次大便，廁所就塞了。這酒店令我覺得不爽。
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
프라이빗 온천이 정말 좋습니다!
Stayed 1 night in Jan 2020

8/10 Good

Wai Bun Ringo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
還不錯 溫泉泡起來很舒服 環境整潔又美觀 服務人員都很親切 讚
Stayed 1 night in Dec 2019

8/10 Good

CHU hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
地點方便，鄰近捷運站，從捷運站走路到飯店只需要5分鐘。房間很大，浴池很大。早餐豐富，有很多選項，味道很好。
Stayed 1 night in Dec 2019

6/10 Okay

Rou Rou

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with group
왜 체크인이 밤 11시로 되어있나요?? 매우 당황스러웠어요. 이유 좀 알려주시면 좋을거 같아요..
Stayed 1 night in Nov 2019

10/10 Excellent

Junwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Daisy, 香港

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體來說是滿意的，但訂房時冇留意要晚上11點才可以入住，我們在6點到也不可以取房，如要的話就付約$1000台幣就可以提早入住，唉！都要比啦⋯⋯所以大家訂房時要留意入住時間！
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

4/10 Poor

KIT LING

Misleading check in time
When make a booking, you can have any information that the check in time is crazily set at 11:99 pm. Even the confirmation notification shows at the beginning of the page that the check in time is between 15:00 to 23:00', there is another insignificant information showing that the check in time is at 23:00. It is crazy and contradictory. It wasted me lots of time to argue with the hotel staff and my holiday mood has been ruined.
Stayed 1 night in Oct 2019

8/10 Good

Chang Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019